酒店回复: Thank you for sharing your thoughts with us. We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions is extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!
4.0分
其他
原文
翻译提供方：Google
我们入住的第一个房间有股难闻的污水味。我回到前台，告诉了他们情况，他们马上就给我安排了一间新房间。
展开
酒店回复: Thank you for sharing your experience. We're very sorry to hear about the initial issue with your room and sincerely apologize for the inconvenience. We're glad our front desk team was able to respond quickly and provide you with a new room. Your feedback helps us identify areas for improvement, and we truly appreciate you bringing this to our attention. We hope to welcome you back for a more comfortable stay in the future.
4.0分
情侣出游
原文
翻译提供方：Google
完全没什么可抱怨的。一切都很好。唯一不足的是早餐缺少酸奶和无麸质酸奶，青香蕉也少了点。
展开
酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport. It is always a pleasure to receive positive feedback. We care deeply about the happiness and satisfaction of our guests. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. We can't wait to see you again soon for another outstanding experience.
No one at the counter when we arrived. Waited ten minutes before calling the front desk and it took 17 rings before someone came to answer it.
展开
酒店回复: Thank you for taking the time to share your experience. We sincerely apologize for the wait you encountered upon arrival. That’s not the level of service we aim to provide, and we understand how frustrating it can be to not be promptly greeted or assisted.We've addressed this with our team to ensure better coverage at the counter and quicker response times going forward. We appreciate your feedback—it helps us improve, and we hope you'll give us another chance to make it right on your next visit.
4.0分
其他
展开
Good but whats that smell..?
Everything was good except the hallways, room, and especially elevator had a nasty smokey musty smell. Other than that our stay was good.
展开
酒店回复: Thank you for your feedback and for staying with us. We're glad to hear that most aspects of your stay were enjoyable. However, we sincerely apologize for the unpleasant odor you experienced in the hallways, room, and elevator. This is certainly not the standard we aim to maintain, and we appreciate you bringing it to our attention. Please know that we are actively addressing the issue to ensure a fresher and more comfortable environment for all our guests. We hope to have the opportunity to welcome you back for a much-improved experience.
5.0分
其他
Real friendly but need a little more variety on the free breakfast. Not everybody likes just sausage for the meat .
展开
酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport. It is always a pleasure to receive positive feedback.We care deeply about the happiness and satisfaction of our guests. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. We can't wait to see you again soon for another outstanding experience.
3.0分
家庭亲子
展开
We did not have anyone at front desk to check out, only a note saying they were away, Nor was there a bill stating pd. under our door. That was a bit unnerving.
展开
酒店回复: Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced during check-out. We understand how important it is to have a smooth and reassuring departure, and we're sorry that no one was available at the front desk and that you didn’t receive a final bill under your door.This is not the standard we strive to uphold, and we are actively reviewing our check-out procedures to ensure this does not happen again. If you have any unresolved billing concerns or questions, please don’t hesitate to contact us directly—we’d be happy to assist.We appreciate you bringing this to our attention and hope to have the opportunity to provide a much better experience in the future.
5.0分
其他
Really enjoyed the extra effort by the hotel staff to make sure everything was nice and relaxing for me and my family!!
展开
酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport. It is always a pleasure to receive positive feedback.We care deeply about the happiness and satisfaction of our guests. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.We can't wait to see you again soon for another outstanding experience.
员工很好。位置不错。很高兴有免费班车送我去机场。
天花板很薄
我在这里住过几次，地理位置优越，价格实惠，住宿体验也很棒。这次有点失望，因为我住在主人套房的正下方。房间里显然住着一个大家庭，我整天整夜都听到很大的脚步声，什么也听不到。不知道发生了什么。但这真的让我很难入睡或工作。似乎从来没有不吵闹的时候。虽然酒店里的情况并非全是这样的；但要注意的是，天花板/地板很薄，噪音很大。我对这家酒店没有其他不满，只要能订到顶楼的房间，我可能还会继续住在这里。
我们入住的第一个房间有股难闻的污水味。我回到前台，告诉了他们情况，他们马上就给我安排了一间新房间。
完全没什么可抱怨的。一切都很好。唯一不足的是早餐缺少酸奶和无麸质酸奶，青香蕉也少了点。
非常方便，靠近纳什维尔机场。离市中心比较近，到商场也就15分钟左右。隔壁有一家Taco Bell，所以我叫了外卖，在房间里吃。
A little ruff
No one at the counter when we arrived. Waited ten minutes before calling the front desk and it took 17 rings before someone came to answer it.
Good but whats that smell..?
Everything was good except the hallways, room, and especially elevator had a nasty smokey musty smell. Other than that our stay was good.
Real friendly but need a little more variety on the free breakfast. Not everybody likes just sausage for the meat .
We did not have anyone at front desk to check out, only a note saying they were away, Nor was there a bill stating pd. under our door. That was a bit unnerving.
Really enjoyed the extra effort by the hotel staff to make sure everything was nice and relaxing for me and my family!!