酒店回复: Dear Brianna, It is very concerning to learn that your experience did not align with our typical standards. Providing a clean, comfortable, and well-maintained environment is our primary goal, and we regret any inconvenience you experienced. Please rest assured that we will review your comments regarding the shower and refrigerator with our maintenance team to prevent such oversights from repeating. Your feedback regarding the complimentary grab-and-go breakfast has also been noted, as we are continuously working to enhance the guest experience. We hope you'll give us another chance in the future to make things right and show you the flawless experience you deserve. Sincerely,Hotel Management
酒店回复: Dear Guest,We sincerely apologize for the disappointing experience and regret falling short of your expectations. We understand the significance of a comfortable and enjoyable stay, especially during travel. Therefore, we will address these issues with our team and ensure that we prevent future occurrences. Your feedback is invaluable to us. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel.Sincerely,Hotel Management
酒店回复: Dear Robbie,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with your room assignment and for being unable to accommodate your request for adjoining or close rooms. We understand how important this was for your stay and regret that we could not meet your expectations. Your concerns will be reviewed with our front desk team to ensure better efforts in the future. We hope to have the chance to provide a more satisfying experience on your next visit.Sincerely,Hotel Management
早餐差,无热水壶。
这绝对是我住过的同类酒店中最差的之一。清洁度简直糟透了,至少我住的房间是这样的。他们允许带宠物,但却没有好好打扫。尤其是我的房间,到处都是宠物的毛发,真是恶心。我再也不来了。
我不喜欢这里。房间条件很差,闻起来很臭,所有东西都脏兮兮的。他们要求我支付现金押金,却不提供刷卡选项。我现金不够,所以只好出去找自动取款机,但没找到。我浪费了一个小时才找到。
旋转房间
前台非常乐于助人。我预订了禁烟特大号床套房。不知何故,我们被分配到一间烟味很重的房间。前台工作人员给我们重新分配了一间只有一张床而没有折叠沙发的房间。然后我们被重新分配到一间完美的特大号床套房。浴缸不干净,所以不能给出更好的评分。
很抱歉给您留下了差评,说实话我从来没有留下过差评。但是,在处理了 3 个小时的客满问题、糟糕的沟通、不友好的经理之后,是的,我在晚上 10 点进行了预订,但我从未想到您不会将所有信息提供给 *******,甚至关闭了您已客满的酒店,这样您就不会再收到任何预订。下班后前台无人值守。当我到达您的酒店并用那部旧电话打电话给您的经理时,我发现您的酒店已客满。在我一晚都订不到房间后,******* 帮我找到了一家酒店。给 ******* 五星!
如果我可以给零星,我会给。非常脏,很吵。没有早餐,没有淋浴,冰箱和其他东西都不能用。该地区也没有服务
不推荐
位置不错,靠近机场,但住宿体验并不愉快。房间里满是苍蝇。我们预订了一间大床套房,但得到的却是双人间。空调有难闻的味道,所以我们没有使用,虽然需要加热。不推荐。
五星级
人们非常友善。房间非常干净。浴室非常干净。非常舒适,感觉就像在家一样。
拆箱警察的报告可能已经完成了我们每个周末出差都会住在纳什维尔酒店。我正在认真考虑把这家酒店作为我们的首选酒店
我们要求提供靠近或相邻的房间,但连靠近的房间都没有。登记入住的工作人员甚至没有尝试满足我们的要求