酒店回复: Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
酒店回复: Dear Guest,We apologize for the issues you have encountered. Our policy requires a 40 dollar deposit which is refundable after check-out, and this is to safeguard the property against any damage. We never want our guests to suffer like this. Please share what we can do for you in the future to earn back your business.
5.0分
情侣出游
原文
翻译提供方:Google
此位置在公交线路上有很多便利,附近有*****购物中心
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酒店回复: Hi Pinky,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
1.0分
商务出差
原文
翻译提供方:Google
******* 我订错了酒店房间,酒店宣传说是机场附近的一家不错的贝斯特韦斯特酒店,由 Meridian 或 MacArthur 而不是 Rockwell 经营。
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酒店回复: Hi Brandon,It is saddening for us to read about your recent experience. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to have the chance to serve you in the future.
很干净的motel
地方很乱,再便宜也不能住那里,在美国千万不能图便宜,作为咱们来说安全最重要不能图便宜找个不安全的地方,
不知道需要押金,本来想用免费积分的,但那位先生很热心地帮我取消了。
这个酒店是印度人老板。
房间还行,早餐比较简单。
价格还比较便宜,过路睡一晚没问题。
离高速路不远,交通还方便。
就像在家一样舒适。
房间很宽敞,工作人员也很乐于助人。房间门没锁,感觉有点不安全。酒店区域不太安全。
前台的人不会说英语或西班牙语,无法与他交流。房间有异味。有史以来最糟糕的住宿,我不得不去另一家酒店,损失了我的钱,不想和这个人争论退款……
附近有优质购物和餐饮场所。唯一的缺点是,我在入住时必须支付 40 美元现金押金,退房时他们必须检查房间才能退还我的押金。
此位置在公交线路上有很多便利,附近有*****购物中心
******* 我订错了酒店房间,酒店宣传说是机场附近的一家不错的贝斯特韦斯特酒店,由 Meridian 或 MacArthur 而不是 Rockwell 经营。