Room was not ready and we arrived on 1730. No breakfast even though payed for. RUN AWAY IF YOU VALUE YOUR MONEY. THERE ARE BETTER OPYIONS AROUND
5.0分
其他
展开
This is a delightfully furnished hotel, located at the end of the busy downtown Jefferson Street. The morning of my stay, the reservation desk confirmed everything and was there when I arrived. There is ample parking behind the hotel, and there was an elevator to get you to the rooms.
2.0分
其他
展开
We chose this hotel mostly because of its fantastic location — it was easy to get around and close to the attractions we wanted to visit. The check-in process was smooth, and the front desk staff were friendly during the day. Unfortunately, our positive impression didn’t last through the night. Around 4:00 AM, there was a prolonged disturbance in the hallway/another room — guests were shouting, fighting, and making excessive noise for about an hour. It was very disruptive and made it nearly impossible to sleep. What was more frustrating was the lack of staff supervision or response when the noise started. We (and other guests) expected at least someone to come check or intervene, but that didn’t happen.
5.0分
其他
展开
its always a good visit to the Juliet Hotel, from the personal service you receive from the first call to the hotel to the smiling employees to the clean comfortable rooms with comfy beds and a huge bath tub that my wife loves. I have never had a visit where this establishment didnt go above and beyond to make sure that my stay was perfect. Huge rooms and convenient to amazing dining, music and arts all of which are walking distance and the on site parking is a definite plus
2.0分
其他
展开
While the location was convenient to my event, the amenities were lacking than what was advertised. No phone in the room though the pictures and website indicate. No clear instructions on TV remote and sound. Front desk not available 24/7. They do not arrive until 9am and leave at 7pm. Upon my last night the room key card and virtual access were not working to the room. No management onsite during entire stay. When called management for room access; he was not able to access remote. Thankfully, housekeeping was still around and able to let me into my room; otherwise I probably would have to sleep in my car or the lobby. I would not recommend this hotel for many reasons. The toilet constantly ran off and on during my entire stay.
2.0分
其他
展开
I was expecting a much nicer hotel than was experienced. We booked 2 rooms for 4 adults. Selected room not as pictured when I reserved it. Rooms were spacious but noticeable wear and tear especially in the bathrooms. Faucets, floor, and wall tiles, were water stained as well as mold growth around the extra large bathtubs. Bed fairly comfortable. Worst of all was the noise from the street (cars and loud people on the sidewalk on a Saturday night) as well as band playing in social club next door to the hotel. There was no insulation from the noise. No breakfast availability and only one coffee pod for the in room coffee maker. Overall the hotel felt grungy. A poor experience for a "boutique" hotel. I would not recommend.
3.0分
其他
展开
We absolutely love the location and the quaintness and historical vibe of the hotel. We have been going once or twice a year for about 4 years when an event brings us to Lafayette or we just feel the need to get away. However, lately it feels run down with minimum maintenance. The glass of picture in our room was cracked. The window pane looking outside was cracked. A towel rack near the vanity seemed to be stripped out of the wall and the hole just sits there. The floor had a number of areas coming up and there was an area with at least a 2” level/height difference. Breakfast is no longer included. Otherwise, the desk clerk was nice. I think it really needs some attention if they will continue to ask for nearly $200 a night (after tax).
1.0分
其他
The hotel charged me 50 USD for the deposit, but they did not reimburse me. I wrote to them in order to complain, they never responded me.
1.0分
其他
展开
It says - the hotel you will remember forever…. How true!!! There was no staff there overnight and they didn’t return phone calls. We had an overflowing toilet and ended up in the sewer smelling room with no plumbing available. What a horrible experience. They are advertising themselves as an old country charm, but all there was is the smell of mold and sewer…. No breakfast either….
精品酒店位于拉斐特市中心,地理位置优越。房间宽敞,有点阴暗,需要好好清洁一下。这家酒店已经过时了,需要翻新。完全没有精品酒店的标准。相当冷淡的欢迎......积极的一点,大型免费私人停车场。
Room was not ready and we arrived on 1730. No breakfast even though payed for. RUN AWAY IF YOU VALUE YOUR MONEY. THERE ARE BETTER OPYIONS AROUND
This is a delightfully furnished hotel, located at the end of the busy downtown Jefferson Street. The morning of my stay, the reservation desk confirmed everything and was there when I arrived. There is ample parking behind the hotel, and there was an elevator to get you to the rooms.
We chose this hotel mostly because of its fantastic location — it was easy to get around and close to the attractions we wanted to visit. The check-in process was smooth, and the front desk staff were friendly during the day. Unfortunately, our positive impression didn’t last through the night. Around 4:00 AM, there was a prolonged disturbance in the hallway/another room — guests were shouting, fighting, and making excessive noise for about an hour. It was very disruptive and made it nearly impossible to sleep. What was more frustrating was the lack of staff supervision or response when the noise started. We (and other guests) expected at least someone to come check or intervene, but that didn’t happen.
its always a good visit to the Juliet Hotel, from the personal service you receive from the first call to the hotel to the smiling employees to the clean comfortable rooms with comfy beds and a huge bath tub that my wife loves. I have never had a visit where this establishment didnt go above and beyond to make sure that my stay was perfect. Huge rooms and convenient to amazing dining, music and arts all of which are walking distance and the on site parking is a definite plus
While the location was convenient to my event, the amenities were lacking than what was advertised. No phone in the room though the pictures and website indicate. No clear instructions on TV remote and sound. Front desk not available 24/7. They do not arrive until 9am and leave at 7pm. Upon my last night the room key card and virtual access were not working to the room. No management onsite during entire stay. When called management for room access; he was not able to access remote. Thankfully, housekeeping was still around and able to let me into my room; otherwise I probably would have to sleep in my car or the lobby. I would not recommend this hotel for many reasons. The toilet constantly ran off and on during my entire stay.
I was expecting a much nicer hotel than was experienced. We booked 2 rooms for 4 adults. Selected room not as pictured when I reserved it. Rooms were spacious but noticeable wear and tear especially in the bathrooms. Faucets, floor, and wall tiles, were water stained as well as mold growth around the extra large bathtubs. Bed fairly comfortable. Worst of all was the noise from the street (cars and loud people on the sidewalk on a Saturday night) as well as band playing in social club next door to the hotel. There was no insulation from the noise. No breakfast availability and only one coffee pod for the in room coffee maker. Overall the hotel felt grungy. A poor experience for a "boutique" hotel. I would not recommend.
We absolutely love the location and the quaintness and historical vibe of the hotel. We have been going once or twice a year for about 4 years when an event brings us to Lafayette or we just feel the need to get away. However, lately it feels run down with minimum maintenance. The glass of picture in our room was cracked. The window pane looking outside was cracked. A towel rack near the vanity seemed to be stripped out of the wall and the hole just sits there. The floor had a number of areas coming up and there was an area with at least a 2” level/height difference. Breakfast is no longer included. Otherwise, the desk clerk was nice. I think it really needs some attention if they will continue to ask for nearly $200 a night (after tax).
The hotel charged me 50 USD for the deposit, but they did not reimburse me. I wrote to them in order to complain, they never responded me.
It says - the hotel you will remember forever…. How true!!! There was no staff there overnight and they didn’t return phone calls. We had an overflowing toilet and ended up in the sewer smelling room with no plumbing available. What a horrible experience. They are advertising themselves as an old country charm, but all there was is the smell of mold and sewer…. No breakfast either….