酒店回复: Hola Daniel:Gracias una vez más por tus generosas palabras y por elegir Motel 6/Studio 6. ¡Estamos ansiosos por tener el placer de atenderte nuevamente pronto!Lilith#Teams
4.0分
家庭亲子
原文
翻译提供方：Google
没有肥皂或洗发水
1.0分
商务出差
展开
We booked a 2 bed 1 night stay, when we arrived the room was not ready once getting into the room I noticed the stains on the pillows which I asked for new ones, there was a towel on top of the microwave that had dirt and water all over it. There was only 1 useable towel. The toilet had not been cleaned whatsoever, it had hair and other stains in and around it. There was excessive water at the entrance of the room not sure where it was coming from. The beds were tucked but sheets were not changed at all. We did not get into the sheets, thankfully we brought our own blankets. The pictures are false advertisement as they are not newly renovated they give you the landlord special. There was also a lot of tiny roaches in the room, especially in the shower which has no working ventilation.
5.0分
其他
Always convenient to my convention. Plenty of eating spots nearby. Affordable and friendly
1.0分
其他
展开
I traveled from Mason City Iowa to San Antonio, Texas.They charged me 3 additional times for my hotel and did not reimburse me.They said they could not do anything.
I arrived at the hotel at 6 AM and that was my Check-in time. And they said I could not Check-in until 12 or 1 o'clock. The keys for the door did not a lot. I had to constantly go to the office and ask them and they act like they didn't want to Lyft a finger to help me.
The hotel had cockroaches. None of the outlets work to charge my phone. It's overall bad customer service.
I would really like to be reimbursed for my stay. Or at least the three times they charged me
5.0分
其他
展开
Great Times
Great Experience, friendly staff, safe area i have stayed multiple times, highly recommended..all the staff and front desk and and room attendants, housekeepers and all house keeping staff are super friendly, you will feel at home safe parking rooms are clean...
1.0分
情侣出游
展开
Horrible experience. My boyfriend and I were given a room that had not been properly cleaned, there was poop stains on the sheets as we pulled the covers back. We asked for a different room and it was somewhat decent. We ended up staying 2 nights for a concert nearby and our card got locked and wouldn’t let us back into the room at 10pm. It took me banging on the windows nonstop for over an hour to finally wake up the employee to help us get back into our room. Definitely will not be coming back to this location.
2.0分
其他
展开
Emergency stay only
I would not recommend anyone to stay at this hotel, unless you need a place to stay for a few hours. I would highly recommend that you take your sheets and pillows.
展开
酒店回复: Hi Traveler,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6
3.0分
其他
It was just in a rough part of San Antonio and I never got refuned the fee by the hotel
友好的员工。房间很适合睡一晚 / 一切都很安静 / 房间很干净
位置很好唯一不足就是卫生不太好
没有肥皂或洗发水
We booked a 2 bed 1 night stay, when we arrived the room was not ready once getting into the room I noticed the stains on the pillows which I asked for new ones, there was a towel on top of the microwave that had dirt and water all over it. There was only 1 useable towel. The toilet had not been cleaned whatsoever, it had hair and other stains in and around it. There was excessive water at the entrance of the room not sure where it was coming from. The beds were tucked but sheets were not changed at all. We did not get into the sheets, thankfully we brought our own blankets. The pictures are false advertisement as they are not newly renovated they give you the landlord special. There was also a lot of tiny roaches in the room, especially in the shower which has no working ventilation.
Always convenient to my convention. Plenty of eating spots nearby. Affordable and friendly
I traveled from Mason City Iowa to San Antonio, Texas.They charged me 3 additional times for my hotel and did not reimburse me.They said they could not do anything.
I arrived at the hotel at 6 AM and that was my Check-in time. And they said I could not Check-in until 12 or 1 o'clock. The keys for the door did not a lot. I had to constantly go to the office and ask them and they act like they didn't want to Lyft a finger to help me.
The hotel had cockroaches. None of the outlets work to charge my phone. It's overall bad customer service.
I would really like to be reimbursed for my stay. Or at least the three times they charged me
Great Times
Great Experience, friendly staff, safe area i have stayed multiple times, highly recommended..all the staff and front desk and and room attendants, housekeepers and all house keeping staff are super friendly, you will feel at home safe parking rooms are clean...
Horrible experience. My boyfriend and I were given a room that had not been properly cleaned, there was poop stains on the sheets as we pulled the covers back. We asked for a different room and it was somewhat decent. We ended up staying 2 nights for a concert nearby and our card got locked and wouldn’t let us back into the room at 10pm. It took me banging on the windows nonstop for over an hour to finally wake up the employee to help us get back into our room. Definitely will not be coming back to this location.
Emergency stay only
I would not recommend anyone to stay at this hotel, unless you need a place to stay for a few hours. I would highly recommend that you take your sheets and pillows.
It was just in a rough part of San Antonio and I never got refuned the fee by the hotel