酒店回复: Hello Rafael,Agradecemos tus comentarios sobre el desayuno y la habitación. Valoramos tus observaciones y siempre estamos en busca de mejorar la experiencia de nuestros huéspedes. Tu opinión es importante para nosotros y la tomaremos en cuenta mientras continuamos trabajando para ofrecer una experiencia más variada y agradable. Esperamos que en el futuro consideres visitarnos nuevamente y que tu estancia sea más satisfactoria.
5.0分
家庭亲子
原文
翻译提供方：Google
很棒的地方，只是他们不开放游泳池...你怎么说？
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酒店回复: Hello Deissy,Agradecemos que compartas tu opinión sobre tu estadía. Nos alegra saber que disfrutaste del lugar, sin embargo, lamentamos que la alberca no estuviera disponible a la hora programada. Tu comentario es importante y se compartirá con el equipo para considerar mejoras en la comunicación de horarios. Esperamos que, a pesar de esta experiencia, hayas tenido un buen viaje y te invitamos a visitarnos nuevamente en el futuro.
1.0分
其他
原文
翻译提供方：Google
办理入住时接待处的服务很差。糟糕的服务👎
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酒店回复: Hello Elizabeth,Agradecemos que hayas compartido tu experiencia sobre el check-in. Nos esforzamos por ofrecer un servicio amable y eficiente a todos nuestros huéspedes, y tus comentarios son importantes para nuestra mejora continua. Hemos tomado nota de tu observación y... lamentamos que no se haya alcanzado este estándar durante tu visita.
5.0分
商务出差
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Hot tub and pool were clean and open most of the time it was supposed to be minus a cleaning that took a couple hours. Breakfast was nice and the rooms were comfortable and quite.
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酒店回复: Hello Cassie, Thank you for sharing your experience. It’s great to hear that you found the hot tub and pool clean and accessible, as well as enjoying our breakfast and comfortable rooms. We strive to provide a pleasant environment for our guests. Your feedback is valuable, and we hope you consider staying with us again on your next visit.
5.0分
家庭亲子
Earl mart was just at the corner. You can’t Go around the city like 12-15min from every other places in town.
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酒店回复: Hello Ida, Thank you for sharing your thoughts on the hotel's location. We're glad to hear that you found Earl Mart conveniently close. It's great to know that you could explore the city within a reasonable distance. Your feedback will help future guests understand the accessibility of nearby attractions. Please feel free to share any additional comments or experiences you may have had during your stay.
5.0分
家庭亲子
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The property looks just like the pictures. The staff was very friendly. My room was clean, however my linen was dirty. Could have been an oversight, but that was the only negative. Other than that, I would stay again if in the area. The other issues was there were obviously kids above us. They ran all night.
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酒店回复: Hello Danielle,Thank you for sharing your experience with us. We're glad to hear that you found the property visually appealing and our staff friendly. We appreciate your feedback regarding the linen and noise disturbances, as it helps us understand our guests' perspectives better. We hope to welcome you back again for a more enjoyable stay in the future.
5.0分
其他
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It was a hotel that needs upgrades definitely but it was not bad. Staff was super nice and courteous. Bed was very comfortable but comforter we had had smokers holes in it that were covered by the bed sheet. . Same food both days ,eggs, sausage and other breakfast items like cereals and waffles. It was decent for the price we paid. I can definitely stay there again. Parking lot was well lit. Quiet area. 3 days 2 night stay.
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酒店回复: Hello Miriam,Thank you for sharing your feedback on your recent stay. We're glad to hear that our staff provided courteous service and that you found the bed comfortable. Your comments regarding the comforter and breakfast variety have been noted for future considerations. We appreciate your willingness to stay with us again and hope to offer you an even better experience on your next visit. Your insights help us improve for all our guests.
2.0分
情侣出游
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This place was dirty, the staff were unwelcoming, the room AC was noisy, the breakfast was limited, there was a $4 local fee, they wouldn’t say for what! They also charged my card $50 deposit. They said it would be returned. It’s been five days and the charge is still on my card!! You will do better finding another hotel even if it’s a bit more expensive.
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酒店回复: Hello Siamak,Thank you for sharing your feedback. We take all guest comments seriously, and it's clear that your experience did not meet the standards we strive for. Your concerns regarding cleanliness, service, and amenities have been noted, and we appreciate you bringing them to our attention. Regarding the deposit, please reach out to management for clarification on the timeline for its release. Your insights will help us improve future guest experiences.
2.0分
家庭亲子
Breakfast only has few items. I had to get the room changed because the first room had roach and not clean.
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酒店回复: Hello Aju,Thank you for sharing your feedback regarding your recent stay. We value your input about the breakfast selection and will share it with our culinary team for consideration. Regarding the cleanliness issue you experienced, we take such matters seriously and appreciate you bringing it to our attention. Your comments will help us improve the overall guest experience in the future.
这家酒店很棒，干净卫生，床也很舒服，我一定会再来的。
酒店很一般。自助早餐每天都一样，没有变化。房间是3。
很棒的地方，只是他们不开放游泳池...你怎么说？
办理入住时接待处的服务很差。糟糕的服务👎
Hot tub and pool were clean and open most of the time it was supposed to be minus a cleaning that took a couple hours. Breakfast was nice and the rooms were comfortable and quite.
Earl mart was just at the corner. You can’t Go around the city like 12-15min from every other places in town.
The property looks just like the pictures. The staff was very friendly. My room was clean, however my linen was dirty. Could have been an oversight, but that was the only negative. Other than that, I would stay again if in the area. The other issues was there were obviously kids above us. They ran all night.
It was a hotel that needs upgrades definitely but it was not bad. Staff was super nice and courteous. Bed was very comfortable but comforter we had had smokers holes in it that were covered by the bed sheet. . Same food both days ,eggs, sausage and other breakfast items like cereals and waffles. It was decent for the price we paid. I can definitely stay there again. Parking lot was well lit. Quiet area. 3 days 2 night stay.
This place was dirty, the staff were unwelcoming, the room AC was noisy, the breakfast was limited, there was a $4 local fee, they wouldn’t say for what! They also charged my card $50 deposit. They said it would be returned. It’s been five days and the charge is still on my card!! You will do better finding another hotel even if it’s a bit more expensive.
Breakfast only has few items. I had to get the room changed because the first room had roach and not clean.