酒店回复: Thank you for your lovely feedback. We’re delighted you enjoyed your stay and hope to see you again in the near future.
5.0分
朋友出游
Front desk was awesome. Great location for our venue and felt safe the entire time. Will most definitely be back.
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酒店回复: We’re thrilled to hear you enjoyed your time here—thank you for staying with us!
3.0分
情侣出游
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I have good reason to believe that the housekeeping staff stole property of mine.
My wife and I went to a local brewery for dinner and brought back a 4-pack of a special beer as a gift for a friend. After check out at breakfast we realized we forgot to get them, so my wife calls the front desk to say "we forgot beer in the fridge, could you please hold them for us? We'll pick them up soon." The attendant says sure no problem. Back at the hotel when we're picking up the cans one of them is missing. I notice immediately and ask about it. She says that's what she was given from the housekeeping staff. Both my wife and I are 100% confident that we purchased a 4-pack not a 3-pack. There is no doubt in our minds. The attendant and I eventually walk up to our room (#308) to search. The cans had a dark label, so maybe one popped out of the holder and rolled away? I look all over the floor and don't find the missing can. When her and I spoke with the cleaning staff they told me that "it was open so I threw it in the trash." WHAT? I couldn't believe what I heard. I should have insisted to see the empty can in the trash. I never opened any cans in the room (bc gift). Also, that means it was open while in the holder...?? The cleaner lady LIED STRAIGHT TO MY FACE. Because either 1) she took it before the desk called to say we're coming back or 2) she took it when the desk said there's beer in the fridge. The "open" part was just her way out of it. Fine room but this really pissed me off.
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酒店回复: Hi Dillon, We’re very sorry to hear about your experience. Your comments have been shared with our housekeeping and management teams for review. We appreciate you bringing this to our attention.
3.0分
其他
Air conditioner is not placed well
Had cold air directly on face while sleeping.
Shower stream very weak.
Otherwise stay was fine
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酒店回复: Thank you for sharing your feedback. We regret the inconvenience caused by the A/C and will make sure your comments are shared with our team for improvement
5.0分
商务出差
Clean and great location
Ideally located near the Capital and midtown restaurants. Comfortable bed and clean room.
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酒店回复: We truly appreciate your positive feedback! It was a pleasure having you with us.
5.0分
其他
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Beautiful place to stay!
We had a great stay! The room was so nice - very spacious and clean. The beds were so comfortable and the pillows really big and so soft! The coffee and tea bar area was very nice. Lots of places to sit if you wanted to be out of your room. The coffee was delicious! There were a lot of great restaurants within easy walking distance. The customer.service was the best! Very nice, clean neighborhood. We will definately stay here again!
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酒店回复: Thank you so much for your kind words! We’re delighted you enjoyed your stay with us.
5.0分
其他
Comfortable hotel built around an atrium that is air conditioned and spacious. We enjoyed our stay.
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酒店回复: We're so glad our team could make you feel right at home! Providing warm and attentive service is what we strive for every day, and it's wonderful to hear that came through during your visit. We hope to see you again next time you're in the area
5.0分
情侣出游
The room was clean and the location was convenient. The staff were all super helpful.
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酒店回复: Thank you for sharing your experience! We’re so glad you had a great stay.
5.0分
商务出差
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Nice Midtown Hotel
Comfortable, clean, convenient to Capitol, midtown, restaurants and helpful staff. Miss the breakfast they used to serve, but overall it’s a nice place to stay.
酒店回复: Thank you for feedback, we are glad to now you had nice stay.
4.0分
商务出差
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Great hotel, very clean except there were too many fruit flies although i didnt have any food.
Other than that, staffs were very friendly & professional, comfortable bed, perfect room size for me.
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酒店回复: Thank you for your feedback, we are glad you enjoyed your stay. we hope to see you back again.
这是一家交通便利、位置优越、安静舒适的酒店。
Front desk was awesome. Great location for our venue and felt safe the entire time. Will most definitely be back.
I have good reason to believe that the housekeeping staff stole property of mine.
My wife and I went to a local brewery for dinner and brought back a 4-pack of a special beer as a gift for a friend. After check out at breakfast we realized we forgot to get them, so my wife calls the front desk to say "we forgot beer in the fridge, could you please hold them for us? We'll pick them up soon." The attendant says sure no problem. Back at the hotel when we're picking up the cans one of them is missing. I notice immediately and ask about it. She says that's what she was given from the housekeeping staff. Both my wife and I are 100% confident that we purchased a 4-pack not a 3-pack. There is no doubt in our minds. The attendant and I eventually walk up to our room (#308) to search. The cans had a dark label, so maybe one popped out of the holder and rolled away? I look all over the floor and don't find the missing can. When her and I spoke with the cleaning staff they told me that "it was open so I threw it in the trash." WHAT? I couldn't believe what I heard. I should have insisted to see the empty can in the trash. I never opened any cans in the room (bc gift). Also, that means it was open while in the holder...?? The cleaner lady LIED STRAIGHT TO MY FACE. Because either 1) she took it before the desk called to say we're coming back or 2) she took it when the desk said there's beer in the fridge. The "open" part was just her way out of it. Fine room but this really pissed me off.
Air conditioner is not placed well
Had cold air directly on face while sleeping.
Shower stream very weak.
Otherwise stay was fine
Clean and great location
Ideally located near the Capital and midtown restaurants. Comfortable bed and clean room.
Beautiful place to stay!
We had a great stay! The room was so nice - very spacious and clean. The beds were so comfortable and the pillows really big and so soft! The coffee and tea bar area was very nice. Lots of places to sit if you wanted to be out of your room. The coffee was delicious! There were a lot of great restaurants within easy walking distance. The customer.service was the best! Very nice, clean neighborhood. We will definately stay here again!
Comfortable hotel built around an atrium that is air conditioned and spacious. We enjoyed our stay.
The room was clean and the location was convenient. The staff were all super helpful.
Nice Midtown Hotel
Comfortable, clean, convenient to Capitol, midtown, restaurants and helpful staff. Miss the breakfast they used to serve, but overall it’s a nice place to stay.
Great hotel, very clean except there were too many fruit flies although i didnt have any food.
Other than that, staffs were very friendly & professional, comfortable bed, perfect room size for me.