酒店回复: Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
酒店回复: Dear Guest,Thank you for your feedback. We regret the delay at check-in and appreciate your understanding. We’ve made some changes to our breakfast offerings, and while we no longer offer hot breakfast, we do provide a selection of muffins, cereal, juice, and coffee. We appreciate your input and will continue to strive to improve the guest experience.
3.0分
其他
原文
翻译提供方：Google
早餐除了麦片只有几块饼干，没有面包，也没有酸奶。
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酒店回复: Dear Guest,Thank you for your feedback. We apologise for the limited breakfast options during your stay. Your comments are important, and we will review our breakfast offerings to ensure a better variety in the future. We appreciate you bringing this to our attention and hope to provide a more satisfying breakfast experience next time.
5.0分
情侣出游
原文
翻译提供方：Google
一个完美的酒店，适合晚餐和休息！提供快速高速公路通往美丽的查塔努加市中心（很漂亮）
房间干净，有轻微的湿气味（开空调时就有）
友好而有礼貌的员工
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酒店回复: Hello Laury,Nous sommes ravis de lire que vous avez apprci notre emplacement et le service de notre personnel. Votre retour sur la propret de la chambre est pris en compte et nous vous remercions de vos commentaires constructifs. Nous serions ravis de vous accueillir de nouveau lors de votre prochain voyage á Chattanooga!
2.0分
其他
原文
翻译提供方：Google
继续前进
门锁坏了。
烟雾报警器整晚都在响。
吹风机坏了。
我们试图使用微波炉时，它发出火花。
电视遥控器没有电池盖，所以每次放下它时电池都会掉出来。
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酒店回复: Dear Guest,The issues that you raise are important to us. We strive to deliver an exceptional stay for every guest, so it's disappointing that you did not receive great value. Your remarks will be discussed internally so that we can seize every opportunity for improvement. If there is any chance to regain your patronage and improve your perceptions, we would be grateful for it.
酒店回复: Dear Guest,We regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. We will investigate your concerns with our team to take corrective measures for your future visits. Our team hopes you will choose us again in the future.
1.0分
其他
原文
翻译提供方：Google
肮脏的浴室，肮脏的床单
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酒店回复: Dear Guest,We investigated your concerns and confirmed that our team did come to assist you. While we understand the cleanliness did not meet your personal standards, we found the room to be reasonably clean. We appreciate your feedback and will continue working to improve.
3.0分
其他
原文
翻译提供方：Google
好的。
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酒店回复: Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4.0分
商务出差
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The rooms are nice. Nothing fancy. Clean and the beds were actually very comfy. Very nice staff. I had to ask for towel and trash service as no one even came by to inquire if anything was needed. But other than that not a bad place to stay.
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酒店回复: Dear Guest,Thank you for sharing your experience. We’re glad to hear that you found the rooms clean, comfortable, and enjoyed the service from our staff. However, we apologise for the oversight regarding towel and trash service – this is certainly not the level of service we aim to provide, and we’ll make sure to address it with our team. We appreciate your feedback and hope to offer an even better stay next time!
房间太脏了。我们光脚走路都会被弄得黑乎乎的。浴缸脏兮兮的，马桶座也乱七八糟。我再也不会住那里了。我们最后还是搬走了，换了个地方住。
价格实惠，交通便利。
我们在酒店住得很愉快。离我们要去的地方很近。
我们很喜欢这里的室外游泳池和免费设施。住宿环境非常舒适。
服务台在后面忙了10分钟才到前面。他确实解释了为什么要额外收费，并说他们不再提供热早餐，只有松饼、麦片、苹果汁、橙汁和咖啡。
早餐除了麦片只有几块饼干，没有面包，也没有酸奶。
一个完美的酒店，适合晚餐和休息！提供快速高速公路通往美丽的查塔努加市中心（很漂亮）
房间干净，有轻微的湿气味（开空调时就有）
友好而有礼貌的员工
继续前进
门锁坏了。
烟雾报警器整晚都在响。
吹风机坏了。
我们试图使用微波炉时，它发出火花。
电视遥控器没有电池盖，所以每次放下它时电池都会掉出来。
楼上的人整晚都在跳来跳去，看起来像是小孩子。床上用品上有烧孔和裂痕，浴室里有污渍，停车场里有垃圾。和家人住在一起感觉不安全。
肮脏的浴室，肮脏的床单
好的。
The rooms are nice. Nothing fancy. Clean and the beds were actually very comfy. Very nice staff. I had to ask for towel and trash service as no one even came by to inquire if anything was needed. But other than that not a bad place to stay.