We got a suite and we were amazed at the size of the hot tub in the room! It could definitely fit 3-4 people so plenty of fun and relaxation! Staff was very accommodating and King size bed was very comfortable! Definitely need new pillows but we asked for more and received them. Would definitely recommend for the price alone!
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酒店回复: Dear Guest, Thank you for your fantastic review! We're delighted you enjoyed the spacious suite and the large hot tub. It’s great to hear our staff provided excellent service, and we appreciate your feedback on the pillows. We look forward to welcoming you back for more fun and relaxation at a great price! Sincerely, Hotel Manager
1.0分
家庭亲子
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Avoid at all costs! I reserved a room with Hotwire. When I got there they only had one room and it was a smoking room. I asked how bad it was and they let me see it. When I opened the door, the smell was bad, but there was a bunch of debris on the floor (chunks of drywall, metal pieces, and wooden chips). I don't know why this was there, maybe someone tried to break down the door. When I showed the person at the front desk he said he would honor a refund if I requested it from Hotwire. After several days of working through Hotwire, I was finally told that the hotel wouldn't give a refund since I was a no-show, despite that I had a photo of the room with debris in it (proving I was there!!!). Hotwire said the hotel won't refund so they also won't give me a refund per their policy. My new policy is to never use Hotwire again! Avoid this place and avoid Hotwire. The photos on their website have to be from at least 20 years ago. This place is a zero-star hotel. Seemed to be in a bad area also.
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酒店回复: Dear Guest, We deeply regret the experience you had during your stay. Your concerns about cleanliness and safety are unacceptable. We take this feedback seriously and will investigate the issues you raised. We appreciate your honesty and hope to improve in the future. Thank you for bringing this to our attention. Sincerely, Hotel Manager
2.0分
独自旅行
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The same guy checked me in and out. Was super nice super kind The room was not cleaned well Carpet very dirty mirrors were dirty Bedspreads had stains Chair was dirty and had holes The door had been forced open it looked like from the frame There were stains on the door that looked like brownish streaks One light in the room was out I ended up leaving a few hours after check in I added a few pics I have more
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酒店回复: Dear Guest, Thank you for your feedback. We're glad to hear our staff provided excellent service, but we sincerely apologize for the cleanliness and maintenance issues you encountered in your room. Your concerns will be addressed with our team to ensure improvements. We appreciate your insights and hope for a better experience in the future. Sincerely, Hotel Manager
适合带孩子来，也适合情侣度假。
这酒店真的不建议住，很差劲。床单什么的居然还有血迹，明显就是没换过的。垃圾桶里也还有垃圾，没有搞好清洁就继续安排入住。
有虫子，而且住了三晚一次都没打扫过。太糟糕了，别住这家酒店。
We got a suite and we were amazed at the size of the hot tub in the room! It could definitely fit 3-4 people so plenty of fun and relaxation! Staff was very accommodating and King size bed was very comfortable! Definitely need new pillows but we asked for more and received them. Would definitely recommend for the price alone!
Avoid at all costs! I reserved a room with Hotwire. When I got there they only had one room and it was a smoking room. I asked how bad it was and they let me see it. When I opened the door, the smell was bad, but there was a bunch of debris on the floor (chunks of drywall, metal pieces, and wooden chips). I don't know why this was there, maybe someone tried to break down the door. When I showed the person at the front desk he said he would honor a refund if I requested it from Hotwire. After several days of working through Hotwire, I was finally told that the hotel wouldn't give a refund since I was a no-show, despite that I had a photo of the room with debris in it (proving I was there!!!). Hotwire said the hotel won't refund so they also won't give me a refund per their policy. My new policy is to never use Hotwire again! Avoid this place and avoid Hotwire. The photos on their website have to be from at least 20 years ago. This place is a zero-star hotel. Seemed to be in a bad area also.
The same guy checked me in and out. Was super nice super kind The room was not cleaned well Carpet very dirty mirrors were dirty Bedspreads had stains Chair was dirty and had holes The door had been forced open it looked like from the frame There were stains on the door that looked like brownish streaks One light in the room was out I ended up leaving a few hours after check in I added a few pics I have more