酒店回复: Thank you for taking the time to rate your stay at Comfort Suites Airport North. We're sorry to see that your experience didn't entirely meet your expectations. We look forward to welcoming you back for an improved experience. Warm regards, Hotel Management
5.0分
其他
原文
翻译提供方:Google
不错的选择
酒店位置不错,附近景点也多,房间卫生不太好
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酒店回复: Thank you for choosing our hotel and for the perfect rating! We're thrilled that you enjoyed your experience with us, though we're eager to hear more about it. Your feedback helps us improve our service and ensure we continue to provide a memorable experience for our guests. We look forward to welcoming you back soon!Warm regards,
5.0分
家庭亲子
原文
翻译提供方:Google
住宿体验极佳,非常干净,所在区域非常安全
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酒店回复: Thank you for choosing our hotel and for the perfect rating! We're thrilled that you enjoyed your experience with us, though we're eager to hear more about it. Your feedback helps us improve our service and ensure we continue to provide a memorable experience for our guests. We look forward to welcoming you back soon!Warm regards,
2.0分
其他
原文
翻译提供方:Google
他们没有电梯。
也没有网络。
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酒店回复: We'll address these issues with our team to ensure a better experience for future guests. Warm regards,Hotel Management
5.0分
其他
原文
翻译提供方:Google
这是一家很好的酒店
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酒店回复: Thank you for choosing our hotel and for the perfect rating! We're thrilled that you enjoyed your experience with us, though we're eager to hear more about it. Your feedback helps us improve our service and ensure we continue to provide a memorable experience for our guests. We look forward to welcoming you back soon!Warm regards,
4.0分
其他
原文
翻译提供方:Google
总体不错
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酒店回复: We'll address these issues with our team to ensure a better experience for future guests. Warm regards,Hotel Management
2.0分
其他
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Never again
Stains on the bed linens and some of the furniture. Room was not prepared, lacking several housekeeping items. Slow service on housekeeping even though they only did it every 3 days (we were there for a week). Tissue was the cheapest. Damaged room windows (many) need replacing.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites San Antonio Airport North. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Sincerely, Comfort Suites San Antonio Airport North
干净卫生,服务贴心。
这真是一个很棒的住宿地点,我很喜欢这里的员工,他们都很友好。房间也特别舒服。
到处都是污秽
入住房间的体验非常糟糕:头发到处都是,麦片洒在地板上,床上还有一只蟑螂在爬。我不知道他们是不是故意给我们弄得这么脏,但我们不得不直接向酒店集团投诉,因为这家酒店似乎经常出现这种现象。早餐很一般,甚至差强人意,但员工服务态度很好。他们给了我们下次入住的免费一晚,但我不太确定是否要用这个福利;第一印象太糟糕了,难以忘怀……
他们的午餐很糟糕
总的来说一切都很好,唯一的问题是午餐很差劲,只有一个淡而无味的鸡蛋,没有其他东西,还有麦片(我不喜欢),还有一个华夫饼机,但你真的要排队15分钟,因为机器很慢,而且只有一台。他们也非常准时,早上9:30就来取餐,而且如果你在排队等华夫饼,他们根本不会给你服务……在我们吃过午餐的所有酒店里,这家是最差的。
不错的选择
酒店位置不错,附近景点也多,房间卫生不太好
住宿体验极佳,非常干净,所在区域非常安全
他们没有电梯。
也没有网络。
这是一家很好的酒店
总体不错
Never again
Stains on the bed linens and some of the furniture. Room was not prepared, lacking several housekeeping items. Slow service on housekeeping even though they only did it every 3 days (we were there for a week). Tissue was the cheapest. Damaged room windows (many) need replacing.