酒店回复: Thank you very much for taking the time to write us a nice review. We hope to see you again in the future!
1.0分
商务出差
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The room door(s)would not open with the key. The front desk worker said all the room doors were like that so "good luck." Horrible customer service at front desk. Dirty towels, busted walls, and train tracks near by so no sleep.
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酒店回复: Our apologies if your stay was not up to par. We can guarantee that our room doors are not like that so I am unsure why that would be relayed to you. We will look into this matter to see what we can do to better the guest experience for the future. We do hope you will give us another shot, and Happy Holidays.
2.0分
其他
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The room was super dirty, they never went to do the room service towels and room stinked horrible. The room didnt have blanckets when asked for blankets the front desk lady said they had run out of them😳
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酒店回复: We are profoundly sorry and embarrassed to read your review. The experience you described—the dirty, smelly room, the missed service, and especially the lack of blankets—is completely unacceptable and a severe failure on our part. Please accept our deepest apologies.We have immediately put the room out of service for deep cleaning and are urgently reviewing our housekeeping and Front Desk procedures to address these failures.We take your complaints very seriously and want to resolve this for you. We hope to earn back your trust.
5.0分
情侣出游
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The room was very clean, the staff was friendly and helpful and the price was very inexpensive. This is in an area with a lot of construction and close to the airport so it can be a little noisy, but it's not their fault and the price makes up for it.
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酒店回复: Dear Holly, Thank you for your feedback. We are pleased to hear that you enjoyed your stay. Thank you for choosing us. See you next time.
这个地方真是太棒了，尤其是考虑到价格。服务超级好，房间也很漂亮、干净、管理得井井有条。我的电视出了点小问题，大概就一分钟左右吧，立马就有人上门来解决了。（顺便说一句，其实是我自己不会用遥控器，不是电视的毛病，哈哈。）不过，从大堂到房间都超出了我的预期。而且，这个价格真是无敌了。我会把它推荐给我自己的爷爷奶奶或者父母。谢谢你，Red Roof！
大堂的饮品选择非常有限，床也不舒服，毯子很薄。
很干净，提供免费停车场。
很吵。。z
非常非常满意，强烈推荐给大家！
很棒的地方
有电梯，所以很容易将行李搬到二楼。
酒店内有一家 Denny's 餐厅，所以食物不是问题。
The room door(s)would not open with the key. The front desk worker said all the room doors were like that so "good luck." Horrible customer service at front desk. Dirty towels, busted walls, and train tracks near by so no sleep.
The room was super dirty, they never went to do the room service towels and room stinked horrible. The room didnt have blanckets when asked for blankets the front desk lady said they had run out of them😳
The room was very clean, the staff was friendly and helpful and the price was very inexpensive. This is in an area with a lot of construction and close to the airport so it can be a little noisy, but it's not their fault and the price makes up for it.