酒店回复: Hi Edgardo,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
酒店回复: Hi Angela, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Natalie #Team6
酒店回复: Hi Traveler,Thank you for taking the time to share your feedback with us. Your comments are highly valued, and we are genuinely sorry to learn that your recent experience was not as positive as we would have liked. Lilith#Team6
酒店回复: Hi Julio, Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you. Natalie #Team6
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住得很愉快,房间很漂亮
我们很喜欢,还会再来的。唯一的遗憾是需要更换凹凸不平的枕头。哈哈
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酒店回复: Hi Manuel, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us. We cannot wait to welcome you back soon for another visit. Natalie #Team6
很不错的地方,很适合旅行者入住。离火车站很近,很舒适,入住也很顺利。
临时住了一晚 性价比较高 卫生环境可接受
远离这个地方
绝对糟糕的体验!床单、被子、枕头都脏兮兮的。被子两边都裂开了,马桶盖掉在地上,浴缸排水不畅,走廊里每个垃圾桶都堆满了垃圾,我周六入住,他们直到周一才清空。我敢肯定这是一家福利酒店!很多人在房间里的椅子上闲逛、抽烟,还有很多狗,酒店简直糟透了。
对客户不友好
史上最差!通过 ********** 预订,预订名默认为之前的姓氏“除非您出示预订时姓氏的身份证,否则您没有预订”夜班服务员拒绝查看当前预订单,预订时名字、地址和电子邮件相同。管理层拒绝退款,我支付的房间也订不到了!
房间里有蟑螂,热水浴缸就像喷泉一样,水不停地从浴缸里喷出来,冰箱里的大部分架子都坏了,看得出浴室门上有东西被扯掉了,浴缸里到处都是硬水渍和烧焦痕迹……花了将近 80 英镑才住进这个房间,我觉得他们可以修好他们的房间。不会再住在这里了。
赖利无法入睡
看起来酒店正在进行翻修。酒店部分区域有石膏板泥土和灰尘,整个墙壁都未完工。网上说热水浴缸旁有一个游泳池可供使用,但我们到达时,它们都被封闭起来了。整晚都很吵,不知道是工人还是客人,但整晚都很吵,早上 7:30 就开始工作了,我们的房间墙外钻孔,非常不满意,早上第一件事就是接受医疗程序,因为噪音,我今晚没睡着。
失望
一楼的地毯早就该更换和清洁了。我订了一间豪华特大床房,结果却只有两张普通床。淋浴的水压很低,温度也微温。我知道它应该更经济,但很粗糙。
不是最差的区域,但也不是最好的。很多可疑的人在里面和外面走来走去。
前台工作人员很友好,很有礼貌。
早餐只提供咖啡和热水。房间里没有吹风机。
住得很愉快,房间很漂亮
我们很喜欢,还会再来的。唯一的遗憾是需要更换凹凸不平的枕头。哈哈
睡觉的地方还行。枕头凹凸不平,我睡得确实不好。房间很干净,但床单上确实有污渍。早餐只有咖啡。
我会再住吗?可能吧。