酒店回复: Hi, Thomas ! We truly regret the inconvenience caused. We feel that you are not satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Dewi
2.0分
其他
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Ouch
Floor was dirty. Bathroom had roaches on walls. TV remote broken. Floor had burn marks next to bed from what appeared to be a fire.
Soap was cheap small bar. Sink faucet was loose and sprayed water at you. Shower water pressure was poor. Towels were old and thread bare, but clean.
Night stand lights had no light bulbs in them.
Overall a terrible experience.
1.0分
其他
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No smoke detector. No warm blanket. Broken dresser drawer...lady at desk hard to understand. Employee was waiting outside for us to finish loading our car then asked us if we were checking out rather then wqiting for us to approach the desk. I could keep going on and on....
1.0分
其他
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Poor management
I called and cancelled on 24 of September they said ok and i didn't get any cancellations information and on 3 of October there was a change of 70 something and change on my credit card i called them and no answer i left a message and of today i haven't received a call or anything, will not book anything else with them, Ray Banks
1.0分
商务出差
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I was signed up to pay when I arrived but they had already charged my card. I paid for nonsmoking rooms and without a doubt someone had smoked in these rooms prior to my visit. The complex looks more like extended stay and the crowd hanging around seem to live there.
I will sum up my visit; when I got out of the shower nicotine dripped from the ceiling onto my shoulder. This place is disgusting.
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酒店回复: Hi Robbie,Thank you for sharing your experience. We sincerely apologize for the issues you encountered with the room and the unexpected charge. The condition you described is unacceptable, and your feedback has been shared with our management team to address these concerns immediately. We regret that your stay was disappointing and appreciate you bringing these matters to our attention.Jeremy Ward #Team6
2.0分
其他
the room was not as clean as desired, and there was no way to boil water for coffee.
2.0分
其他
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My reservation was for two non-smoking rooms which was confirmed by email. When I checked in the desk person told me I had reserved two smoking rooms. I showed her my confirmation email with nonsmoking rooms indicated. Fortunately there were nonsmoking rooms available but don’t know what I would have done if there weren’t. The person at the desk was not very polite when she insisted I had not reserved nonsmoking rooms.
1.0分
其他
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Motel from Bug Hell
The room was CRAWLING with bugs. EVERYWHERE you looked there were bugs everywhere. Didn’t even attempt to open the mini fridge because the bugs on the outside was enough to scare u away. The bathroom was the scariest bug place. The sheets were dirty and I slept in the hard plastic chair for one hour before the crawling bugs became way too much and I paid almost $100 for this crapshoot. DO NOT RECOMMEND
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酒店回复: Hi Emily, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Sarah Jacobs #Team6
5.0分
其他
They took your pets. very quiet, clean, large room. close to everything. staff very friendly and helpful.
这个地方需要翻新。
没有热水
Ouch
Floor was dirty. Bathroom had roaches on walls. TV remote broken. Floor had burn marks next to bed from what appeared to be a fire.
Soap was cheap small bar. Sink faucet was loose and sprayed water at you. Shower water pressure was poor. Towels were old and thread bare, but clean.
Night stand lights had no light bulbs in them.
Overall a terrible experience.
No smoke detector. No warm blanket. Broken dresser drawer...lady at desk hard to understand. Employee was waiting outside for us to finish loading our car then asked us if we were checking out rather then wqiting for us to approach the desk. I could keep going on and on....
Poor management
I called and cancelled on 24 of September they said ok and i didn't get any cancellations information and on 3 of October there was a change of 70 something and change on my credit card i called them and no answer i left a message and of today i haven't received a call or anything, will not book anything else with them, Ray Banks
I was signed up to pay when I arrived but they had already charged my card. I paid for nonsmoking rooms and without a doubt someone had smoked in these rooms prior to my visit. The complex looks more like extended stay and the crowd hanging around seem to live there.
I will sum up my visit; when I got out of the shower nicotine dripped from the ceiling onto my shoulder. This place is disgusting.
the room was not as clean as desired, and there was no way to boil water for coffee.
My reservation was for two non-smoking rooms which was confirmed by email. When I checked in the desk person told me I had reserved two smoking rooms. I showed her my confirmation email with nonsmoking rooms indicated. Fortunately there were nonsmoking rooms available but don’t know what I would have done if there weren’t. The person at the desk was not very polite when she insisted I had not reserved nonsmoking rooms.
Motel from Bug Hell
The room was CRAWLING with bugs. EVERYWHERE you looked there were bugs everywhere. Didn’t even attempt to open the mini fridge because the bugs on the outside was enough to scare u away. The bathroom was the scariest bug place. The sheets were dirty and I slept in the hard plastic chair for one hour before the crawling bugs became way too much and I paid almost $100 for this crapshoot. DO NOT RECOMMEND
They took your pets. very quiet, clean, large room. close to everything. staff very friendly and helpful.