酒店回复: 尊敬的客人， 感谢您分享您在 Red Roof Inn Harrisburg North 的体验。 很高兴您在这里过得愉快！我们很高兴看到房间干净、安静、没有虫子——这正是独自旅行者所需要的。价格合理，员工友善，这让我们非常高兴。 我们致力于为所有客人提供温馨舒适的体验。感谢您选择 Red Roof。我们期待着很快再次欢迎您的到来。此致，ViktorRed Roof 管理 RediResponse 专家
酒店回复: Dear Anonymous,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Harrisburg North. We appreciate you taking the time to share your experience, even if it was just "Ok." We understand that there's always room for improvement, and we value your input. We are committed to enhancing our services and guest experience.We hope to continue to provide great experiences for you. Thank you for choosing Red Roof. We look forward to hosting you again in the future.Sincerely,ReyRed Roof ManagementRediResponse Specialist
4.0分
其他
Nice clean room and friendly service at the front desk. The only drawback is the lack of breakfast. That detail needs correction.
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酒店回复: Dear Valued Guest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Harrisburg North. I'm delighted to hear you found the room clean and appreciated our friendly front desk service. We acknowledge your feedback regarding the breakfast and understand your disappointment.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,AnnRed Roof ManagementRediResponse Specialist
3.0分
其他
I generally stay here because of its convenient location off the expressway and their pet policy. Otherwise, an average motel with polite staff.
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酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We appreciate your comments regarding your recent stay at the Red Roof Inn Harrisburg North. I'm glad our convenient location and pet-friendly policy are beneficial for your travels. We always aim to be a welcoming and accessible hotel.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LeahRed Roof ManagementRediResponse Specialist
5.0分
情侣出游
Room was clean and in good condition. Beds were very comfortable. WI-FI was fine. Manager was helpful and pleasant. We would be happy to return here.
Joan I
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Harrisburg North. We are thrilled to hear that you enjoyed your stay with us. It's wonderful to know that you found the room clean, comfortable, and in good condition, and that the Wi-Fi met your needs. We're also pleased that you found the manager helpful and pleasant.We aim to provide you with an exceptional experience at Red Roof. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,HannahRed Roof Management RediResponse Specialist
2.0分
其他
Room did not look like photo online. Very small, very thin towels with no extras but affordably priced.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at Red Roof Inn Harrisburg North. We are disappointed to learn your visit wasn't satisfactory due to the room and towels not meeting your expectations. Please accept our apologies for the shortcomings you experienced. However, we are glad to know that you appreciated the price.We are reviewing these aspects to ensure a better guest experience. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ViktorRed Roof Management RediResponse Specialist
2.0分
其他
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It was dirty! Smelled bad, towels stained, toilet was dirty around the rim, hairs all over the floor from other guests, trash in the halls and trash cans full, need to vacuum everywhere, mold smell coming from the ac/heat
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酒店回复: Dear Appreciated Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Harrisburg North. I'm truly sorry to read about the issues you experienced with cleanliness during your stay. It's disheartening to hear about the dirty bathroom, stained towels, and general state of the room and hallways. We strive to provide a clean and comfortable environment for all our guests, and your stay fell short of your expectations.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope we have the opportunity to see you again in the future.Very truly yours,JannaRed Roof ManagementRediResponse Specialist
房间有异味，床很舒服，但和他们展示的设施照片完全不一样。
房间里有股味道。
房间干净安静。没有虫子。非常适合独自旅行的人。价格合理，每个人都很友善。
非常简单有效
好的
Nice clean room and friendly service at the front desk. The only drawback is the lack of breakfast. That detail needs correction.
I generally stay here because of its convenient location off the expressway and their pet policy. Otherwise, an average motel with polite staff.
Room was clean and in good condition. Beds were very comfortable. WI-FI was fine. Manager was helpful and pleasant. We would be happy to return here.
Joan I
Room did not look like photo online. Very small, very thin towels with no extras but affordably priced.
It was dirty! Smelled bad, towels stained, toilet was dirty around the rim, hairs all over the floor from other guests, trash in the halls and trash cans full, need to vacuum everywhere, mold smell coming from the ac/heat