酒店回复: Dear guest, Thank you so much for the fantastic 5 out of 5 score. We really appreciate your business with us. Sincerely, The Management
4.0分
家庭亲子
原文
翻译提供方：Google
房间还不错。
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酒店回复: Hola Luis, Gracias por tu calificación de 8/10. Nos alegra saber que la habitación estuvo bien y esperamos poder darte una experiencia aún mejor en tu próxima visita. ¡Será un placer recibirte nuevamente!La Gerencia
4.0分
其他
原文
翻译提供方：Google
员工非常棒
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酒店回复: Thank you so much, Anncharlote, for taking the time to share your feedback and for giving us an 8/10! We're thrilled to hear that you found the people from the bar fantastic. We truly appreciate your support and hope to welcome you back again soon.The Management
The restaurant had awesome wings and pizza. Bar man was kind. Breakfast was great and we were in a hurry so the chef made our food super fast! The room could have used a Better cleaning job but it wasn’t bad. Shower had mold in the bathroom ceiling. Next to busy road but couldn’t hear the cars.
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酒店回复: Hi Erin,Thank you for the feedback. We’re glad you enjoyed the food, service, and quiet room. We’re sorry the room wasn’t cleaned as well as it should have been and for the mold in the bathroom. We’ll address this with our team right away. We appreciate you letting us know.
2.0分
其他
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There was sort of a smell in our room that we couldn’t figure out what it was. I sprayed my body spray in the room and that helped a bit. The worst was as we were picking up our cell phone cords from the nightstand we saw a few bugs crawling on the glass table. I took a video for reference. Very disappointed!
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酒店回复: Thank you for sharing your experience. We’re very sorry about the odor in your room and the bugs you found—this is not the level of cleanliness we strive for. Our team has been notified to investigate and address this immediately. We truly apologize for the inconvenience and appreciate you bringing this to our attention.
房间里一股奇怪的味道，很难闻
非常可爱的酒店！给我们办理入住的男士非常友好，从一开始就营造了很好的氛围。我们遇到的唯一问题是马桶坏了，前台一直没派人来修理，还有镜子灯也不亮。停车非常方便，房间很干净，我们实际接触到的员工都很棒！
方便卫生，友好
浴室非常小，马桶离淋浴间太近，洗澡很不方便。我问工作人员是否可以换到无障碍客房，因为我带着一位需要助行器的老人。房间价格一样，她一开始答应了，但后来又说因为我们是通过第三方预订的，所以不能换。我们之前住过这家酒店，当时是可以换的。不知道是她不知道怎么操作，还是酒店的政策改了，为了方便特殊情况的客人。我们被告知要直接向酒店提出申请，结果却令人失望。
早餐不错
房间还不错。
员工非常棒
都好
The restaurant had awesome wings and pizza. Bar man was kind. Breakfast was great and we were in a hurry so the chef made our food super fast! The room could have used a Better cleaning job but it wasn’t bad. Shower had mold in the bathroom ceiling. Next to busy road but couldn’t hear the cars.
There was sort of a smell in our room that we couldn’t figure out what it was. I sprayed my body spray in the room and that helped a bit. The worst was as we were picking up our cell phone cords from the nightstand we saw a few bugs crawling on the glass table. I took a video for reference. Very disappointed!