Good location and decent hotel but we were on first floor near many college students and despite all the no smoking signs the place had a VERY strong smell of ****. Other than that it was fine.
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. We are glad to hear you enjoyed our convenient location and found the hotel decent overall. However, we are truly sorry for the disturbance and unpleasant odor you encountered during your stay. Some guests, unfortunately, do not comply, and we take such matters seriously. Our team will continue to monitor this closely to ensure a more comfortable environment for all guests. We appreciate your feedback and hope to welcome you back for a more enjoyable stay.Sincerely,Robert Minto,General Manager
5.0分
其他
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The room was neat and clean, lighting was good for the purpose I had, staff was friendly, except the person at check-out who couldn't be bothered to look up from his phone to acknowledge that I was there.
I did not have the breakfast, but from what I could see, it looked fine.
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酒店回复: Dear Guest,Thank you for the awesome feedback! Our top priority is for our guests to have an enjoyable and comfortable stay, and from your ten-star review, it appears that we delivered on both counts. That said, we are truly sorry for the lack of attentiveness you experienced at check-out. What you experienced is highly unusual and not reflective of the standards we uphold. It was a pleasure having you at Best Western Plus Augusta Civic Center Inn, and we hope to see you again soon.Sincerely,Robert Minto,General Manager
5.0分
商务出差
Nice place
Room was clean and comfortable. The staff was super friendly. Breakfast was great. Very nice place to stay.
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酒店回复: Dear Guest,Thank you for taking the time to write this wonderful review. We are thrilled to know you had an incredible experience and appreciate your kind comments about comfortable accommodations, friendly staff, and delectable breakfast. Thank you once again for letting us be a part of so many awesome memories. We look forward to having you as our guest again at Best Western Plus Augusta Civic Center Inn.Sincerely,Robert Minto,General Manager
3.0分
其他
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The location was great. It’s an older building and it’s showing its age. The beds were awful. I don’t usually notice these things, maybe because I’m getting older??? But they were not comfortable for the 5 nights.
5.0分
其他
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The woman at the check in desk was able to get me into my room early which was very helpful, I had several appointments and just wanted to be able to settle in before heading out. thank you.
5.0分
其他
I had a late night checkin
They allowed me to have a late checkout so I could sleep a little more!!!!
工作人员非常友好。酒店非常干净，也很安静。提供热早餐。
酒店非常干净，员工也很友好。早餐很棒，选择丰富。最近的更新也很棒。真希望我们能有“典型的”酒店枕头。
过时但还不错
确实过时了，但还不错。员工很友好。早餐选择不错。如果他们把地毯换成硬地板就更好了。
太多问题了，不推荐这个地方。太吵，不干净，浴缸排水管堵塞
Good location and decent hotel but we were on first floor near many college students and despite all the no smoking signs the place had a VERY strong smell of ****. Other than that it was fine.
The room was neat and clean, lighting was good for the purpose I had, staff was friendly, except the person at check-out who couldn't be bothered to look up from his phone to acknowledge that I was there.
I did not have the breakfast, but from what I could see, it looked fine.
Nice place
Room was clean and comfortable. The staff was super friendly. Breakfast was great. Very nice place to stay.
The location was great. It’s an older building and it’s showing its age. The beds were awful. I don’t usually notice these things, maybe because I’m getting older??? But they were not comfortable for the 5 nights.
The woman at the check in desk was able to get me into my room early which was very helpful, I had several appointments and just wanted to be able to settle in before heading out. thank you.
I had a late night checkin
They allowed me to have a late checkout so I could sleep a little more!!!!