No parking, trucks with trailers taking up 6 spaces all over and noboday said a word. I had to complain to be able to park in the hotel lot I paid for....Hot tub was broke, had to ask 3 different times in 2 days for maintenence to please check it out....The staff was nice but this place is a free for all...Management really needs to step it up and start making sure guests follow the rules.
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酒店回复: Hi Fred,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I am truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I am grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.
3.0分
其他
My only complaint is the ceilings must be super thin. Our room was on the 2nd floor and we could hear every step in the room above us
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酒店回复: Hi Brian,Thank you for sharing your feedback. We’re sorry to hear about the noise disturbance from the room above. We understand how important a peaceful stay is and apologize for the inconvenience. We’ll look into improving sound insulation and will do our best to assign you a quieter room on your next visit.
5.0分
家庭亲子
Room was comfy warm and spotless! Whole building was great! Breakfast off the chain!!
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酒店回复: Dear Guest,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to hear more from you on your next visit.
4.0分
其他
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My room was very clean. Comfortable bed, hot shower with pressure. Spacious room. Breakfast was good, nice choice between hot and cold foods. Staff was very friendly and helpful.
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酒店回复: Hi Kelly,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you enjoyed our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
1.0分
其他
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This was a filthy hotel. We had booked 3 nights and left after 1 (almost left that night but it was late) The carpet was filthy, the room was dingy. I will never stay here again
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酒店回复: Hi Kendall,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I am sorry we fell short in this instance. However, this is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. This issue has been taken up with our management, and we are taking committed steps to rectify it and ensure this does not happen again.
5.0分
商务出差
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I have/had no problem with the motel itself. My problem was using *******. I arrived to check in....
******* had not sent the information. The young man at the desk was able to secure a room for me.
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酒店回复: Hi Ellis,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we cannot wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.
5.0分
朋友出游
Breakfast had many options.
Clean rooms.
Property is a little hard to see, tucked behind a taco bell and KFC. Hotel sign doesn't stand out.
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酒店回复: Hi Debra,We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
员工很友好。如果您只是想找个地方睡觉和放松，这里就非常合适。
酒店的每一位员工都很棒，很有礼貌。有些房间需要翻新一下，但以这个价格来说，这里还是很不错的。
酒店很漂亮，员工非常友善，就是位置有点贵，其他都很棒。
No parking, trucks with trailers taking up 6 spaces all over and noboday said a word. I had to complain to be able to park in the hotel lot I paid for....Hot tub was broke, had to ask 3 different times in 2 days for maintenence to please check it out....The staff was nice but this place is a free for all...Management really needs to step it up and start making sure guests follow the rules.
My only complaint is the ceilings must be super thin. Our room was on the 2nd floor and we could hear every step in the room above us
Room was comfy warm and spotless! Whole building was great! Breakfast off the chain!!
My room was very clean. Comfortable bed, hot shower with pressure. Spacious room. Breakfast was good, nice choice between hot and cold foods. Staff was very friendly and helpful.
This was a filthy hotel. We had booked 3 nights and left after 1 (almost left that night but it was late) The carpet was filthy, the room was dingy. I will never stay here again
I have/had no problem with the motel itself. My problem was using *******. I arrived to check in....
******* had not sent the information. The young man at the desk was able to secure a room for me.
Breakfast had many options.
Clean rooms.
Property is a little hard to see, tucked behind a taco bell and KFC. Hotel sign doesn't stand out.