酒店回复: Dear Guest!Thank you for such a detailed and kind review of your stay! We are delighted that you appreciated the hotel's superb location, easy access to attractions and transportation, and the numerous shops and restaurants nearby.We are delighted to hear that the room amenities, cleanliness, and daily housekeeping met your expectations. We are especially pleased that the small New Year's compliment—a bottle of champagne—was a delight to you and brought you a festive mood!We regret that street noise from racing drivers disturbed your restful night. We understand how inconvenient this can be for light sleepers, and we thank you for your valuable advice to other guests.Nevertheless, we sincerely appreciate your high rating, recommendation, and willingness to return. We look forward to welcoming you again!
酒店回复: Dear Guest,Thank you for such a detailed and valuable review of your stay! We are delighted that you appreciated the hotel's convenient location, proximity to the metro and major attractions, as well as the cleanliness of the rooms and amenities.We regret that street noise may have caused some inconvenience at night in the street-facing rooms, and we take this into consideration. We also understand that climbing stairs may not always be convenient.We would especially like to express our gratitude for the wonderful recommendation to visit the church with a panoramic view – this is truly valuable advice for our future guests!We look forward to welcoming you back to our hotel!Sincerely, The Hotel Team
4.0分
洛弗特房间（双床）
独自旅行
图片是退房前拍的，所以没有那么整齐。
房间还可以，楼下马路对面就有超市，周围饭店也很多，附近地铁站也不远。综合来说性价比还可以。
需要注意的是，酒店没有电梯，提大件行李的需要注意，酒店也不提供瓶装水，每层楼有饮水机。
展开
酒店回复: Dear Guest!Thank you for taking the time to share your impressions of your stay. We are delighted that you thoroughly enjoyed our room and found the value for money acceptable.We are especially pleased that you noted the hotel's convenient location with easy access to a supermarket, restaurants, and the metro station. This is truly one of our proudest features.We have noted your comments regarding the lack of an elevator and thank you for your valuable advice for future guests. We are also pleased that you found the water coolers on each floor a convenient alternative.We look forward to welcoming you back to our hotel!Best regards, The Hotel Team
酒店回复: Thank you for your detailed and candid review and for such kind words about your stay with us! We are delighted to hear that you were satisfied with your room, amenities, and the attentive staff who helped you with your luggage. We appreciate your mention of the hotel's convenient location and proximity to attractions and restaurants.We apologize for the difficulty you experienced finding the entrance, as well as for any inconveniences such as the lack of an elevator and the mosquitoes. Your comments are very important to us and help us make your stay even more comfortable. We will take your suggestions for additional toiletries into consideration.Thank you for choosing our hotel and sharing your experience! We look forward to welcoming you back to St. Petersburg and hope that your next visit will be even more enjoyable.感谢您详细坦诚的评价，以及您对我们住宿体验的赞赏！我们很高兴您对客房、设施以及细心的行李搬运工作人员感到满意。感谢您对酒店便利的地理位置以及靠近景点和餐厅的评价。对于您在寻找入口时遇到的困难，以及诸如电梯不足和蚊虫滋生等不便，我们深表歉意。您的意见对我们非常重要，有助于我们为您提供更舒适的住宿体验。我们会认真考虑您对额外洗漱用品的建议。感谢您选择我们的酒店并分享您的体验！我们期待您再次光临圣彼得堡，并祝您下次入住更加愉快。
4.0分
高级房
独自旅行
第二次选择该酒店，距离市中心很近，不错👍🏻
展开
酒店回复: Thank you for choosing our hotel for your visit again! We are incredibly pleased that you have become our regular guests.We are sincerely glad that you appreciated our location. Proximity to the very center of the city is truly one of our main advantages, allowing guests to always be in the center of events and save time on walks.Your trust is the best reward for our entire team. We look forward to your next trip to once again delight you with hospitality and comfort.See you again!
3.8分
标准双人间
独自旅行
对于这个价位而言其实算不错的。
酒店位置好、房间面积不算小，整体卫生情况及设施都还算齐全。比较大的问题是，我住了五天，每天都在门上挂“Please make up the room now”的牌子，但每次都只是把浴巾换了垃圾桶倒了，没有一次帮我整理过床铺以及其他东西。
展开
酒店回复: Thank you for choosing our hotel and taking the time to share your experience! We're pleased to hear that you enjoyed our location, spacious rooms, and cleanliness.We regret that the room cleaning didn't meet your expectations. We will be sure to pass on your comments to our housekeeping team for additional monitoring of cleaning standards. Your feedback helps us improve, and we will take steps to ensure this situation doesn't recur.We look forward to welcoming you back and will strive to meet all your expectations next time!
酒店回复: Dear guest!Thank you for such a wonderful and inspiring review! We are delighted to hear that you appreciated the cleanliness and tidiness of your room, as well as the comfort of the bathroom and good heating.We are delighted that you noticed and took a photo of our Christmas decorations – it's always a special joy for us to create a festive atmosphere. It's wonderful that you also enjoyed the complimentary tea and coffee!Your positive experience and such kind words are the best reward for our entire team. We look forward to welcoming you back to our hotel!Best regards, The Hotel Team.
4.3分
标准双床房
朋友出游
在彼得堡的酒店里还算性价比不错的，主要新年期间去的，房间比较紧张。
展开
酒店回复: Dear guest!Thank you for your review and for noting our hotel's reasonable pricing policy. We are glad you considered our offers.You are absolutely right: the New Year holidays in St. Petersburg are a magical time when demand for rooms increases significantly. We always strive to offer our guests the best service and comfortable conditions, even during peak periods. We hope you enjoyed your stay, despite our high occupancy rate. We look forward to welcoming you back to our hotel!Sincerely, The Hotel Reputation Management Team.
酒店回复: Dear Guest!Thank you for taking the time to share your impressions of your stay at our hotel. We are delighted that you appreciated our excellent location, convenient proximity to key attractions such as the Winter Palace and cathedrals, and excellent value for money.We are pleased to hear that you enjoyed the classic European style of your room and its spacious interior. We have noted your comment regarding the bed size.We hope you have fond memories of your stay with us, and we look forward to welcoming you again!Sincerely, The Hotel Team
酒店位置很好，附近可以走路到很多景点，地铁也很近，还有好多超市、饭馆，总之很方便。
房间设施也不错，就干干净净，每天都给打扫。
新年那天还送来一瓶香槟和两个杯子，有被小小得感动到。
唯一的不足之处是靠窗一侧外面马路上会有飙车党，晚上比较吵，睡眠浅的可能不太适合，戴上耳塞好一点。
不过考虑到这么好的位置、还有设施、价位，还是非常推荐的！
别忘了跟前台要落地签。
优点：1、房间不是很小可以打开行李箱
2、出行方便 地理位置优越
外面就是大街 住在瓦涅大街上 去百年书店可以走路去 转弯就可以到地铁站 附近有很多餐厅
3、价格很便宜 2字出头 要什么自行车呢
4、可以提前入住 我前一天发邮件过去问可不可以提前入住 告知需要加120块才可以 到店之后没有多收费 10点钟就入住了 可能因为不是旺季吧
缺点：房间没有水但是走廊可以装水喝 不过饮水机没有热水 厕所浴缸洗澡的时候下水很慢会堵住 房间供暖不足 洗完澡还是有点冷的 房间在三楼，偶遇一位大哥帮我抬了上去
总体来说还可以，地理位置优越，价格便宜
位置也不错，离地铁站就3分钟步行距离，步行去景点也不远，只是朝马路的房间晚上有点吵，房间卫生，设施都还可以，需要爬楼梯而已，另外酒店出门左边200米左右的教堂可以付费300卢登上顶楼看圣彼得堡全貌，强推
图片是退房前拍的，所以没有那么整齐。
房间还可以，楼下马路对面就有超市，周围饭店也很多，附近地铁站也不远。综合来说性价比还可以。
需要注意的是，酒店没有电梯，提大件行李的需要注意，酒店也不提供瓶装水，每层楼有饮水机。
酒店还不错，就是第一天去找了好久，出租司机告诉我地方不是这家酒店，有个人告诉我们酒店在哪里。我们走过了这家酒店，我遇见一位美女还有一个帅哥，给我说酒店在第二个门，我去看了是个酒吧！又找了一会，才发现图8个酒店，图九是酒店底下可以吃早餐地方。酒店房间还比较大，里面设施还可以。吹风机是瑞士牌子，洗澡水龙头跟日本牌子一样。热水秒出，房间提供洗澡用品，有毛巾，没有牙刷，有一次性拖鞋。这酒店去附近景点可以走路达到。我们住几天，去附近景点，都是步行。附近有家中餐厅，对于不喜欢吃汉堡人，可以去附近中餐厅吃饭，酒店后面好多酒吧！酒店唯一缺点，没有电梯，酒店有蚊子。第一天我们太累，做了八个多小时飞机，取行李，又没有卢布，在机场对卢布耽误一个小时多。刚出机场兑换卢布最亏100美元兑7100卢布。没有卢布人机场取行李兑卢布就好。我闲兑比例低，当天出来私人兑是100美元兑换8000多卢布，我怕假，不敢兑换，取行李，保安不再让你进入机场里面。我又找到机场三楼，有个兑换卢布地方，这里兑换比机场取行李后兑换卢布地方更加亏，100美元兑换7000卢布。我们没有卢布，实在没有办法，我兑换100没有卢布。圣彼得堡晚上8点后几乎找不到吃东西地方。所以，大家去要兑换好卢布。进入俄罗斯，海关会给你开个小白条，一定要带好。酒店服务员懂英语，我只会中文，只能用翻译软件跟服务人员交流。我们带行李箱多，又没有电梯，服务员问我们需要帮助吗？最后服务员帮助我们把行李箱搬到房间里。圣彼得堡很美！有机会还会再去，再住这家酒店。
第二次选择该酒店，距离市中心很近，不错👍🏻
对于这个价位而言其实算不错的。
酒店位置好、房间面积不算小，整体卫生情况及设施都还算齐全。比较大的问题是，我住了五天，每天都在门上挂“Please make up the room now”的牌子，但每次都只是把浴巾换了垃圾桶倒了，没有一次帮我整理过床铺以及其他东西。
卫生到位整理挺干净的，有浴缸，暖气也可以，走的时候已经在为圣诞节装扮了，超可爱，都拍下来了，还有免费咖啡，茶可以自己泡。
在彼得堡的酒店里还算性价比不错的，主要新年期间去的，房间比较紧张。
位置很好。性价比很高。walk去哪都很方便。冬宫，教堂，陀老都在附近。是经典的大大的欧洲人，小小的床。