酒店回复: Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience. We hope to welcome you back soon!
5.0分
其他
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Clean Lobby, Clean hotel and rooms were nice and tidy as well. There were no refrigerators or microwaves in the rooms. Not a deal breaker for me this time around. I will be staying here in the future
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酒店回复: Thank you for taking the time to share your experience! We're glad to hear you enjoyed the cleanliness of our lobby, hotel, and guest rooms — our team takes great pride in maintaining a welcoming environment.We appreciate your understanding regarding the lack of in-room refrigerators and microwaves. While they're not standard in every room, we’re always happy to accommodate when possible upon request.We're especially thrilled to hear you'll be staying with us again in the future — we look forward to welcoming you back!Warm regards,Front DeskRadisson Oklahoma City Airport
4.0分
其他
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Overall stay was a good experience
Our overall stay was good. Plenty of parking spaces and staff was great. The hotel is placed in an area that there seems to be lots of homeless people and at times did not feel safe but it's not the hotels fault.
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酒店回复: Thank you for sharing your feedback. We’re so glad to hear that your overall stay was a positive one and that you found our team welcoming and helpful. We also appreciate you highlighting the ample parking — we know how important convenience is for our guests.We understand your concerns regarding the surrounding area. While it's true that some factors are beyond our control, please know that guest safety and comfort are always our top priorities. We continue to work closely with local authorities and community partners to support a safe and welcoming environment for all.Thank you again for choosing to stay with us. We hope to welcome you back in the future!
4.0分
商务出差
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Front desk team were always polite and helpful. Manager Tee was very empathetic and quick to try to correct solutions. If not for the good hospitality, the review would be much lower. Had several room changes, only one had an alarm clock, one had several items from a previous guest, all of them had challenges like a constantly running toilet, broken curtain, no security lock on door, broken tiles or bathroom just being filthy dead bugs in the rooms upon check in.the surrounding area had a lot of homeless. Again the staff I worked with were amazing and please know from that aspect it was amazing. The property needs a lot of TLC though. There was also some cute stray cats that were hunting crickets outside the main door that went to the dance hall next door. If not for the cute cats and manager Tee’s excellent service I’d recommend everyone to stay elsewhere but they really did a lot to make up for the bad.
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酒店回复: Thank you for taking the time to share your detailed feedback. While we’re truly sorry to hear about the multiple challenges you experienced during your stay, we’re equally grateful for your kind words about our team. Your recognition of their hospitality means a great deal to us.We sincerely apologize for the issues you encountered with room cleanliness and maintenance. This is not the level of quality we aim to provide, and your comments have already been shared with our housekeeping and maintenance departments for immediate follow-up and improvement. Your feedback also highlights the need for better consistency in our room amenities and inspections, and we’re actively working on this.Regarding the surrounding area, we understand your concerns. While it’s something we continue to monitor and address through community partnerships, we acknowledge its impact on your overall impression.We’re glad to hear that some unexpected moments — like the friendly stray cats — and the genuine care from our team helped to balance your experience. We value your honesty and truly hope we’ll have another opportunity to welcome you back under better circumstances.
5.0分
家庭亲子
It was a great place to stay, everything was so neat and clean. The bed and pillow pillows were so comfortable. We very much-loved our stay.
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear you found everything neat, clean, and comfortable during your stay. Knowing you enjoyed the bed and pillows means a lot to us.We truly appreciate your kind words and look forward to welcoming you back again soon!Warm regards,Front deskRadisson Oklahoma city Airport
3.0分
家庭亲子
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We paid $90 for a complimentary breakfast. However, there wasn’t a buffet-style station. Instead, there was a young man taking orders and preparing the food himself. As you can imagine, it took forever for him to serve everyone. But that’s not even the worst part—the breakfast was terrible! The eggs were burnt and unappetizing, the pancakes fell apart when you tried to pick them up with a fork, and the “fruit” was just a basic fruit cup, not even fresh. They really need to hire someone to cook while another person takes orders.
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酒店回复: Thank you for taking the time to share your feedback. We're truly sorry to hear that your breakfast experience did not meet expectations. We understand how frustrating it must have been to wait a long time, only to receive food that was not up to standard — and we sincerely apologize.Our goal is to provide a pleasant and efficient dining experience for all guests, and it’s clear that we fell short during your visit. Your comments about the food quality, preparation, and staffing have been shared with our food and beverage team, and we are actively reviewing our breakfast service model to ensure improvements are made — including staffing and training where needed.We genuinely appreciate you bringing this to our attention, and we hope to have the opportunity to offer you a much better experience in the future.
4.0分
其他
Nice but needs better signage
Nice room. Hard to get on the frontage road the fist time. Also, the name on the hotel was only visible from one direction.
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酒店回复: Thank you for your feedback and for choosing to stay with us. We’re glad to hear you liked your room.We appreciate your comments regarding the frontage road access and hotel signage. We understand how important clear directions and visibility are, and we are currently reviewing ways to improve both to make arrivals easier for our guests.Thank you again for sharing your experience. We hope to welcome you back soon!Warm regards,Front deskRadisson Oklahoma city Airport
1.0分
其他
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I travel often, the price is same as other places that offer free breakfast and front desk help 24 hours. It's been two days and they charged my card with deposit that is not mentioned on any place and I'm still waiting for the refund.
千万不要订这个酒店，没有吹风机，杯子是一次性杯子上套塑料袋。厕所抽风巨吵。霸王条款不给退款
住得很开心！
最好的地方
Clean Lobby, Clean hotel and rooms were nice and tidy as well. There were no refrigerators or microwaves in the rooms. Not a deal breaker for me this time around. I will be staying here in the future
Overall stay was a good experience
Our overall stay was good. Plenty of parking spaces and staff was great. The hotel is placed in an area that there seems to be lots of homeless people and at times did not feel safe but it's not the hotels fault.
Front desk team were always polite and helpful. Manager Tee was very empathetic and quick to try to correct solutions. If not for the good hospitality, the review would be much lower. Had several room changes, only one had an alarm clock, one had several items from a previous guest, all of them had challenges like a constantly running toilet, broken curtain, no security lock on door, broken tiles or bathroom just being filthy dead bugs in the rooms upon check in.the surrounding area had a lot of homeless. Again the staff I worked with were amazing and please know from that aspect it was amazing. The property needs a lot of TLC though. There was also some cute stray cats that were hunting crickets outside the main door that went to the dance hall next door. If not for the cute cats and manager Tee’s excellent service I’d recommend everyone to stay elsewhere but they really did a lot to make up for the bad.
It was a great place to stay, everything was so neat and clean. The bed and pillow pillows were so comfortable. We very much-loved our stay.
We paid $90 for a complimentary breakfast. However, there wasn’t a buffet-style station. Instead, there was a young man taking orders and preparing the food himself. As you can imagine, it took forever for him to serve everyone. But that’s not even the worst part—the breakfast was terrible! The eggs were burnt and unappetizing, the pancakes fell apart when you tried to pick them up with a fork, and the “fruit” was just a basic fruit cup, not even fresh. They really need to hire someone to cook while another person takes orders.
Nice but needs better signage
Nice room. Hard to get on the frontage road the fist time. Also, the name on the hotel was only visible from one direction.
I travel often, the price is same as other places that offer free breakfast and front desk help 24 hours. It's been two days and they charged my card with deposit that is not mentioned on any place and I'm still waiting for the refund.