酒店回复: Hi Dawn,Thank you for such a heartfelt review. It’s wonderful to know your expectations were not only met but surpassed in such a meaningful way. The attention to detail and genuine hospitality from everyone you encountered speaks to the care we aim to extend to every guest. We’re truly grateful for your kind words and hope to welcome you back for another exceptional stay!Take Care
4.0分
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升级你的酒单
一切都很棒,只是酒单和 Red Room Inns 一样基础,而且鸡尾酒的价格也需要更高一些。
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酒店回复: Hello Elizabeth,We appreciate you sharing your thoughts with us. We’re glad the overall experience hit the mark, and your feedback about the wine list and cocktails is noted and genuinely helpful. It would be great to welcome you back to Hotel ZaZa Austin for another round soon.Best Regards
5.0分
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地理位置优越,酒店设施一流
入住体验很棒。员工很棒。希望宽敞的浴室里能多几个挂毛巾的挂钩。
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酒店回复: Dear Daniel,Thank you for your kind words regarding your wonderful stay and our great team. We also appreciate your suggestion for adding more towel hooks and will take it into consideration for future improvements. It was a pleasure having you here, and we look forward to seeing you again at Hotel ZaZa Austin in the future. Safe Travels!
5.0分
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不错的酒店,工作人员非常友好,位置很好,位于奥斯汀市中心,唯一的缺点是卧室的自然光很少。
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酒店回复: Hello Paula,Thank you for the kind feedback and perfect rating! We're glad you enjoyed our team's friendly service, convenient downtown location, and overall stay with us. Your note is appreciated and will be shared with our management team. We’d love to welcome you back to Hotel ZaZa Austin again soon!Safe Travels!
5.0分
其他
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翻译提供方:Google
一切都很棒,但客房服务可以改进,有一天我们没有打扫房间,浴室的照明也需要更好。
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酒店回复: Greetings, Frank,Thanks so much for your review! We're delighted that your overall experience was a great one. That being said, your notes about room service and bathroom lighting have been shared with our team, so we can make improvements where needed. It was a pleasure having you here, and we hope to welcome you back soon for another stellar and seamless stay!Best Regards
Hotel ZaZa 10/10 满分
我一到就能办理入住,这真是太方便了。房间非常棒——干净、舒适、安静。我遇到的每个人都很友好,乐于助人。10/10 的体验——我一定会再来的!
酒店漂亮又干净。我唯一的抱怨是:
我在泳池边用信用卡付款并结清了账单,但他们还是把钱记在我的房费里。
谢天谢地,我的泳池包里有付款收据!另外,我半夜叫客房送餐服务点了一个汉堡。汉堡中间是生的,而且凉了。我打电话告诉了他们。他们说可以再做一份,但说实话,做完之后我感觉胃不舒服。他们确实从我的账单里扣除了40美元的汉堡。
这家酒店非常友好。泳池很棒。司机免费载你的地方只有3英里。楼上的餐厅味道很棒。带阳台的双人间绝对物有所值。夜晚的景色和微风,让你在悠闲的日子里倍感惬意。停车费每天60美元,相当贵。而且,该地区的无家可归者也让人很反感。
太棒了!服务超级周到,还为客人提供各种小食,比如Zaza车厢和每层楼的咖啡。我们一定会再来的!完美的德克萨斯风格,超级正宗!
酒店很漂亮。餐厅很棒。服务一流。唯一让我不太满意的是每晚停车费59美元。这比正常停车费高了一倍。除此之外,这次住宿体验还不错。
期望很高,结果却超出预期十倍。他们考虑到每一个细节,确保您住得舒适,而且每位工作人员都面带微笑,随时待命。真的,满分!
升级你的酒单
一切都很棒,只是酒单和 Red Room Inns 一样基础,而且鸡尾酒的价格也需要更高一些。
地理位置优越,酒店设施一流
入住体验很棒。员工很棒。希望宽敞的浴室里能多几个挂毛巾的挂钩。
不错的酒店,工作人员非常友好,位置很好,位于奥斯汀市中心,唯一的缺点是卧室的自然光很少。
一切都很棒,但客房服务可以改进,有一天我们没有打扫房间,浴室的照明也需要更好。