Excellent rooms,service,food location,price. Nothing too much trouble for the friendly staff. Large car park Would highly recommend and will deffo be staying there again.
1.0分
其他
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Recently I booked for 10 guests to have breakfast on 2 separate days , all went well the first day , on arrival the second day we were told the reservation had been cancelled due to a large booking , without being told or any pre warning . So we were all forced to go and try to get breakfast elsewhere. .This will be last time we have anything to do with premier inn , a complete joke and no consideration for customers.
4.0分
其他
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Usual premier inn standard, more than acceptable. Bedroom a nice size, and was clean & tidy. Bathroom did not have a clean smell about it, however leaving the fan running helped a lot. Very friendly & helpful staff. Would visit again
5.0分
其他
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The best Premier inn I have ever stayed in and I have used a few, we got a huge Welsh welcome on arrival & biscuits from Alison the manager, she was very friendly & professional & nothing was too much trouble informing us of places to eat locally, the hotel was spotlessly clean but did smell strongly of cleaning products Alison the manager did apologise and said they were using different levels of cleaning products to get the balance correct and thanked us for letting her know, breakfast next door in Brewers Fayre was brilliant as always, the room we had was 206 overlooking the carpark so it was very quiet & dark plus it had a bath ! Definitely recommended this hotel & will be back for more of the same. Alison & her team are a CREDIT to Premier Inn I hope managers above Alison's pay grade read this post
5.0分
朋友出游
Good location to ride a road bike in wales with good scenic rout with low traffic. Gospel Pass and the Tumble were highlights
4.0分
独自旅行
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It is just outside Abergavenny but i knew this when i booked. its about a 5 to8 min drive into the town. The reception staff were very welcoming. We were checked in very quickly. The room as clean and tidy and you are able to set the room temperature you want very easily. It very quiet at night even though it is close to a busy road. i had a bath with a shower over which was good. water lovely and hot. Plenty of towels although the bath towels were on the small size. the skirting board in the bedroom needed painting. I was there for two nights and i do not mind using the same towels or keeping my room tidy. I would have like to have the tea and coffee topped up for the second day. I would have liked to have some biscuits which i did not get on either day.
1.0分
情侣出游
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Not a bad stay but you charged me twice for 2 meal deals 24 hours after our stay that we did not ask for or get why can you be so high handed with my credit card and when asked refused to give me the money back this organisation is a scam rip off getting hold of them is nigh impossible and they won’t help you I think I spoke to customer service they should not call themselves that they don’t provide service
2.0分
朋友出游
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Not a very good nights sleep due to room being located next to reception door. Very noisy and disturbed sleep. The stay was not worth £111 for the night. I have always been happy with most of my stays at Premier Inn.
我们出差在这里住了一晚。您应该在晚上 9 点之前到达，否则隔壁的餐厅就关门了。我们到达时没有车，唯一的选择就是麦当劳。食物是很好的酒吧标准。不幸的是电梯不能用。房间实用、干净，没有任何主要亮点。不过，也没有什么缺陷。早餐还可以。
非常友好的工作人员和房子的良好位置。尤其是附近的酒吧，显然是生意的一部分。房间干净，房子前面有很多停车位。位置不错，靠近高速公路。
Excellent rooms,service,food location,price. Nothing too much trouble for the friendly staff. Large car park Would highly recommend and will deffo be staying there again.
Recently I booked for 10 guests to have breakfast on 2 separate days , all went well the first day , on arrival the second day we were told the reservation had been cancelled due to a large booking , without being told or any pre warning . So we were all forced to go and try to get breakfast elsewhere. .This will be last time we have anything to do with premier inn , a complete joke and no consideration for customers.
Usual premier inn standard, more than acceptable. Bedroom a nice size, and was clean & tidy. Bathroom did not have a clean smell about it, however leaving the fan running helped a lot. Very friendly & helpful staff. Would visit again
The best Premier inn I have ever stayed in and I have used a few, we got a huge Welsh welcome on arrival & biscuits from Alison the manager, she was very friendly & professional & nothing was too much trouble informing us of places to eat locally, the hotel was spotlessly clean but did smell strongly of cleaning products Alison the manager did apologise and said they were using different levels of cleaning products to get the balance correct and thanked us for letting her know, breakfast next door in Brewers Fayre was brilliant as always, the room we had was 206 overlooking the carpark so it was very quiet & dark plus it had a bath ! Definitely recommended this hotel & will be back for more of the same. Alison & her team are a CREDIT to Premier Inn I hope managers above Alison's pay grade read this post
Good location to ride a road bike in wales with good scenic rout with low traffic. Gospel Pass and the Tumble were highlights
It is just outside Abergavenny but i knew this when i booked. its about a 5 to8 min drive into the town. The reception staff were very welcoming. We were checked in very quickly. The room as clean and tidy and you are able to set the room temperature you want very easily. It very quiet at night even though it is close to a busy road. i had a bath with a shower over which was good. water lovely and hot. Plenty of towels although the bath towels were on the small size. the skirting board in the bedroom needed painting. I was there for two nights and i do not mind using the same towels or keeping my room tidy. I would have like to have the tea and coffee topped up for the second day. I would have liked to have some biscuits which i did not get on either day.
Not a bad stay but you charged me twice for 2 meal deals 24 hours after our stay that we did not ask for or get why can you be so high handed with my credit card and when asked refused to give me the money back this organisation is a scam rip off getting hold of them is nigh impossible and they won’t help you I think I spoke to customer service they should not call themselves that they don’t provide service
Not a very good nights sleep due to room being located next to reception door. Very noisy and disturbed sleep. The stay was not worth £111 for the night. I have always been happy with most of my stays at Premier Inn.