Stayed overnight for an event at the hotel. Family joined us for a birthday meal. I can only thank all the staff for everything. The evening meal and breakfast the following morning were absolutely amazing. The staff at the bar and on reception could not do enough extremely friendly and attentive. Yes maybe the rooms are needing upgraded but we stayed in room2 and we were very happy with it . Very clean warm and comfortable. Great job to all. Thanks very much x
4.0分
其他
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This is a wonderful building, full of character, the gardens are beautiful and well cared-for. The downstairs areas are comfortable with spotless windows, the food is a strength here, with one of the best breakfasts of my fortnight's touring holiday, and a good evening meal. Staff at reception and serving breakfast were charming and efficient, although others seemed to be less confident. The room was comfortable, with a nice view. However, there were a few peculiarities which let things down a bit. The television had a very patchy reception, and only one of the taps on the handbasin functioned. Neither of the bathtaps worked, and the shower was rather noisy. This was such a shame, as it did take the shine off things a little. Overall though, I enjoyed the stay, and would certainly be happy to return.
1.0分
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Booked a room in September paying extra for the free cancellation. Unfortunately due to illness I had to cancel which I did within the allocated time. I was still charged the cost and it has taken me 3 days to sort it out. The hotel still maintains the cancellation was after the date so no money from them, thankfully the booking agent has sorted it out and a partial payment has been arranged.
1.0分
其他
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An unsatisfactory overnight stay! We were allocated Room 3 with a cracked window pane, badly defaced furniture and the TV had no signal. In addition, there was an extremely foul stench from the en suite bathroom drainage. In recognition of the foul odour we were offered a move to Room 9 which we refused on the basis that this room appeared to have been uncleaned following the previous guest's departure. At our request a staff member put bleach/disinfectant into our Room 3 bathroom drainage before we left for an evening function. The manageress was apparently on holiday, however, an email sent to her (receipt of which acknowledged by a staff member) requesting that in view of our dissatisfaction she consider granting compensation in the form of at least a partial refund has failed to evoke a response despite a reminder.
3.0分
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Sadly a bad experience tonight. Went for a birthday meal. One of us ordered steak, it was thin, fatty and grisly. At 8pm we were half way through a bottle of wine and were asked if we wanted dessert. We said we’d like to finish our wine and then have dessert but apparently the chef was waiting to go home!!! So were being rushed into ordering. Given that it’s a hotel why is the chef going home at 8pm??! We sat in the conservatory as the main bar area is dark and dingy with tv on. This place could be so much nicer if a lot of money was invested into it. Sadly in decline.
4.0分
朋友出游
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We did not stay in the hotel so can’t comment on the accommodation. We were there for our son and daughter in law’s wedding. The food was delicious and very well prepared, we had a family meal and then a buffet later everyone commented on how good the buffet was. The staff are excellent and extremely helpful . We came up for breakfast in the morning and it was lovely and our waitress was very friendly and efficient.
到了酒店，我们发现了一座非常漂亮的建筑！非常黑暗的酒店，整个酒店都有壁炉的气味，从长远来看并不令人愉快 太糟糕了，这个没有得到妥善维护，因为它可能是一流的 关于房间床垫不是顶部，酒店到处都有地毯 浴室和非常需要翻新的房间...！另一方面，床单和镍马桶的清洁度（浴室里甚至有必要的洗浴用品）关于晚餐！非常体面的一餐。基本的早餐，可能会在房间里撒盐（有些门不会从外面关上（所以避免留下个人物品）或询问工作人员
地道且充满异国情调的住宅受到热情的欢迎。气氛是苏格兰的，感觉很好。房间很舒适，阳台下的现场晚餐也很愉快。传统的早餐，很好，很丰富，性价比很高。
当然，这家酒店值得稍微翻新一下，但它在这座古老而漂亮的建筑中却有其魅力。工作人员非常令人愉快，早餐很齐全。当然，如果天气允许的话，我们可以坐在花园里喝一杯。
这个地方非常好，但离任何地方都很远，我们在该地区走了一圈，有一个高尔夫球场和非常漂亮的房子，它需要改造和更多的清洁，食物很好，工作人员非常友好。
Stayed overnight for an event at the hotel. Family joined us for a birthday meal. I can only thank all the staff for everything. The evening meal and breakfast the following morning were absolutely amazing. The staff at the bar and on reception could not do enough extremely friendly and attentive. Yes maybe the rooms are needing upgraded but we stayed in room2 and we were very happy with it . Very clean warm and comfortable. Great job to all. Thanks very much x
This is a wonderful building, full of character, the gardens are beautiful and well cared-for. The downstairs areas are comfortable with spotless windows, the food is a strength here, with one of the best breakfasts of my fortnight's touring holiday, and a good evening meal. Staff at reception and serving breakfast were charming and efficient, although others seemed to be less confident. The room was comfortable, with a nice view. However, there were a few peculiarities which let things down a bit. The television had a very patchy reception, and only one of the taps on the handbasin functioned. Neither of the bathtaps worked, and the shower was rather noisy. This was such a shame, as it did take the shine off things a little. Overall though, I enjoyed the stay, and would certainly be happy to return.
Booked a room in September paying extra for the free cancellation. Unfortunately due to illness I had to cancel which I did within the allocated time. I was still charged the cost and it has taken me 3 days to sort it out. The hotel still maintains the cancellation was after the date so no money from them, thankfully the booking agent has sorted it out and a partial payment has been arranged.
An unsatisfactory overnight stay! We were allocated Room 3 with a cracked window pane, badly defaced furniture and the TV had no signal. In addition, there was an extremely foul stench from the en suite bathroom drainage. In recognition of the foul odour we were offered a move to Room 9 which we refused on the basis that this room appeared to have been uncleaned following the previous guest's departure. At our request a staff member put bleach/disinfectant into our Room 3 bathroom drainage before we left for an evening function. The manageress was apparently on holiday, however, an email sent to her (receipt of which acknowledged by a staff member) requesting that in view of our dissatisfaction she consider granting compensation in the form of at least a partial refund has failed to evoke a response despite a reminder.
Sadly a bad experience tonight. Went for a birthday meal. One of us ordered steak, it was thin, fatty and grisly. At 8pm we were half way through a bottle of wine and were asked if we wanted dessert. We said we’d like to finish our wine and then have dessert but apparently the chef was waiting to go home!!! So were being rushed into ordering. Given that it’s a hotel why is the chef going home at 8pm??! We sat in the conservatory as the main bar area is dark and dingy with tv on. This place could be so much nicer if a lot of money was invested into it. Sadly in decline.
We did not stay in the hotel so can’t comment on the accommodation. We were there for our son and daughter in law’s wedding. The food was delicious and very well prepared, we had a family meal and then a buffet later everyone commented on how good the buffet was. The staff are excellent and extremely helpful . We came up for breakfast in the morning and it was lovely and our waitress was very friendly and efficient.