酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your stay didn’t meet expectations. Cleanliness and comfort are very important to us, and we regret that your room was not in the condition it should have been upon arrival. We also apologize for the noise disturbance during your stay.Your comments have been shared with our team so we can address these issues and ensure a better experience for all our guests. We appreciate your understanding and hope you’ll consider giving us another chance to provide you with a more enjoyable and comfortable stay in the future.
酒店回复: We are very sorry to hear about the issues you experienced with the bathroom mirror, towels, and the condition of the bed. This is certainly not the level of quality we aim to provide, and we understand your disappointment, especially given your road weariness and being in an unfamiliar town.Please be assured that we are taking your comments seriously. We will be addressing each of these points with our housekeeping and maintenance teams to ensure these issues are rectified and do not occur again. We are committed to providing all our guests with comfortable and clean accommodations.
酒店回复: We are so sorry to hear about the condition of your room, the cleanliness issues you encountered, and the pests you had to deal with. That is absolutely unacceptable.
房间很干净，也很大，非常舒适，前台服务也非常好
卫生条件很差，设施老旧马桶有问题，临街噪音大，总体很差
奇差无比，体验极差
这地方很脏。房间里可以抽烟。我花了45分钟用消毒湿巾擦拭，至少味道好闻些了。隔壁房间的人很吵，我猜他们住在那里，好像有三四个婴儿在哭，他们整夜都在对着婴儿大喊大叫。真是个破败的地方。
简直就是个地狱酒店！！！
走进房间，踢脚线都掉了，墙上有好几个洞，被子上也有好几个大洞，所有毯子上都有大片黑色污渍，床架也坏了一半。从窗外望去，整个停车场和小巷都堆满了垃圾。我们和工作人员讨论住宿情况时，他们说他们无能为力，甚至不愿意给我们换个房间。我们后来要求退款，但他们说没办法。
我和我丈夫订了一间吸烟房，就因为他抽烟。结果我们拿到的房间，床单上有褐色的污渍。床后面脏得要命，看起来好几周都没打扫过了。而且还有蟑螂！我们看到了两只蟑螂，不得不自己打死。我知道我们订的是吸烟房，但房间也应该彻底打扫干净才对。房间里唯一的椅子又脏又臭，到处都是污渍。我真不明白他们为什么要把这么脏的椅子放在房间里。还有，办理入住的时候，前台女士给了我们一间无烟房，我信誓旦旦地说我在网上订的就是无烟房，但我明明给她看了我们订的吸烟房。就因为我丈夫想放松地抽雪茄。我订过很多家速8酒店，从来没遇到过这么脏、还有蟑螂的房间。如果我们以后再来圣路易斯，绝对不会再订这家酒店了。
那里的员工很棒，非常乐于助人。房子很干净。但我不想再去那里了。我带着孙子孙女走到车旁，感觉不安全。汽车旅馆周围人太多了，我很担心工作人员。如果房子在其他地方，我觉得会是一个不错的住处。感谢你们尽心尽力地工作。
房间还算干净，但与温德姆的品牌形象不符。我们房间里的浴室镜子破损严重，毛巾上沾满了污渍和/或粘着东西。床吱吱作响，中间凹陷很大。如果不是旅途劳顿，而且身处陌生城镇，我们肯定会选择其他地方。
我本来不想给差评，但这个地方太恶心了。所有东西都污渍斑斑、烧焦了，墙壁、地毯、床单都一样。浴室里竟然还有指甲，还得处理蟑螂和臭虫。
停车很方便，而且没有进入早餐区。迫不及待地想上路了。
房间里有很多蟑螂。当经理被告知此事时，她态度很差。