Yhis was a pleasent stay. Room was clean breakfast was good staff was beyond helpful. We had to check out a day early and they helped me get it done. My only gripe (and it's not specific to this hotel) is the beds are way too high. I'm old and short and have to bring a stool to even get in the bed.

It was ok. It’s close to family that’s why I stayed there. But they gave us a room at check in and it wasn’t even done, unmade beds, trash everywhere. They’re not ready for guests. Girl up front was “training a guy but then she didn’t even let him do anything. Makes me wonder why the employees aren’t delivering, cuz they’re not really training/teaching. It’s more like “watch me”. Whatever. It’s a hotel. It’s neither here or there. I got a bed and shower and I’m cool with that.

Should have read the reviews first

Not enough characters are allowed here to express what was completely wrong with this stay.

Among other things, the carpet in our room was filthy. It was so dirty. And, some unknown substance was ground into it in several spots. Take a look at the pictures. I took those in case the property tried to charge us. The pictures don't quite convey how bad it looked.

Ironically, we were told a couple of hours into our stay that we had to leave the room so they could deep-clean the carpet and AC unit. When we complained, the manager - who was perfectly friendly and professional, I must say - said we should have seen a flyer pushed under our door, and that the person at check-in should have informed us in advance. Neither of those happened. The cleaning was called off (maybe not the best idea). She was doing her best in what was a very bad fail in planning, so I have to give her credit for that.

Breakfast was dismal. Probably the worst I have ever had at a hotel. The manager on duty said they were changing management, and that was why they were out of everything. (We paid for this?!)

To be fair, the staff were professional and responsive. They were obviously going through some challenges. I just wonder how bad it must have been before new management was called in. I chose this property because we have always had great experiences with this chain. This stay proved that you should read the reviews first. Hopefully the new people can turn this around for future guests.

Very accommodating. Staff at the front desk were wonderful! Breakfast staff the second morning was not on top of his game. The room was very clean and I would recommend this hotel to others

The hotel is under renovation at this time so I’m not being too picky. Only one elevator was working. The air conditioning is strong!!! The hot water took 5-10 minutes to get hot. Overall good value for $$$. One last thing, the road it is on can take some time to get on. It’s busy most of the day.