Very comfortable and spacious. Was able to accommodate our needs by letting us check in earlier since we had a wedding to attend. Wonderful complimentary breakfast.
3.0分
其他
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Disappointed
My husband and I stayed for 2 nights and my favorite part was the comfortable beds and pillows. Nice front desk staff. However, when taking a shower, I noticed hair (not ours) and a used bar of soap. I notified the front desk and asked for someone to re-clean it. When we came back from being out, it was still there.
4.0分
其他
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We had a suite with a separate bedroom, which was nice. I knew I had to ask to have the room cleaned, and I talked with the front desk clerk about having the room cleaned. I was advised that a "refresh" was scheduled every two nights, but I could ask for it more often. I understood this to mean the room would be cleaned. Instead, all that was done was clean bathroom towels were put in, kitchen towels taken but not replaced, and a winter-style comforter put on the bed (when it was 90 degrees outside). No garbage was taken out of the containers, the comforter was put on top of an unmade bed, and nothing was cleaned. That night I asked to have the room cleaned, realizing that a refresh is not the same as a cleaning, and it was then scheduled for the next day. Make sure you understand the terminology that a refresh is not a cleaning. But even a refresh should have meant a little more than just putting in new bathroom towels.
5.0分
情侣出游
Hotel was very clean. The room we had had a lot of space. Recommended hotel.
3.0分
其他
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Great location, room size was good. Would have thought house cleaning would make bed when coming in and change sheets. Sheets were never changed in five day stay, beds haphazardly made. Floors could have been cleaned better. Had to request toilet paper as it was not replenished. Front desk very nice and accommodating.
4.0分
其他
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My husband stayed at this hotel for about a week or so. He claimed that it's decent and staff are friendly. He did claim that housekeeping service(s) could be improved a lot.
4.0分
其他
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Overall our 5 day stay was good. The breakfast choices was very limited and the same items were offered every day, no variations. The room was comfortable and having having the kitchen was a plus. Our only negative was the cleaning schedule of the room. They were suppose to do a "room refresh" every 2 days, however they never came into our room during our stay. We had to go down to the lobby several times for supplies and empty our trash.
5.0分
其他
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Great Stay After NASCAR Race
This hotel was great! We stayed here after a NASCAR race in Brooklyn, and the location was perfect being only 20-30 minutes from the racetrack and centrally located to a lot of food options. The front desk and breakfast attendants were very friendly, and the room was modern and very clean. Will definitely be back next time I’m at the Michigan NASCAR race!
3.0分
其他
Everything was fine but you can hear the highway at night.
友好的服务和美味的早餐。
Very comfortable and spacious. Was able to accommodate our needs by letting us check in earlier since we had a wedding to attend. Wonderful complimentary breakfast.
Disappointed
My husband and I stayed for 2 nights and my favorite part was the comfortable beds and pillows. Nice front desk staff. However, when taking a shower, I noticed hair (not ours) and a used bar of soap. I notified the front desk and asked for someone to re-clean it. When we came back from being out, it was still there.
We had a suite with a separate bedroom, which was nice. I knew I had to ask to have the room cleaned, and I talked with the front desk clerk about having the room cleaned. I was advised that a "refresh" was scheduled every two nights, but I could ask for it more often. I understood this to mean the room would be cleaned. Instead, all that was done was clean bathroom towels were put in, kitchen towels taken but not replaced, and a winter-style comforter put on the bed (when it was 90 degrees outside). No garbage was taken out of the containers, the comforter was put on top of an unmade bed, and nothing was cleaned. That night I asked to have the room cleaned, realizing that a refresh is not the same as a cleaning, and it was then scheduled for the next day. Make sure you understand the terminology that a refresh is not a cleaning. But even a refresh should have meant a little more than just putting in new bathroom towels.
Hotel was very clean. The room we had had a lot of space. Recommended hotel.
Great location, room size was good. Would have thought house cleaning would make bed when coming in and change sheets. Sheets were never changed in five day stay, beds haphazardly made. Floors could have been cleaned better. Had to request toilet paper as it was not replenished. Front desk very nice and accommodating.
My husband stayed at this hotel for about a week or so. He claimed that it's decent and staff are friendly. He did claim that housekeeping service(s) could be improved a lot.
Overall our 5 day stay was good. The breakfast choices was very limited and the same items were offered every day, no variations. The room was comfortable and having having the kitchen was a plus. Our only negative was the cleaning schedule of the room. They were suppose to do a "room refresh" every 2 days, however they never came into our room during our stay. We had to go down to the lobby several times for supplies and empty our trash.
Great Stay After NASCAR Race
This hotel was great! We stayed here after a NASCAR race in Brooklyn, and the location was perfect being only 20-30 minutes from the racetrack and centrally located to a lot of food options. The front desk and breakfast attendants were very friendly, and the room was modern and very clean. Will definitely be back next time I’m at the Michigan NASCAR race!
Everything was fine but you can hear the highway at night.