酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re delighted to hear that our warm and friendly staff made your stay great. We truly appreciate your recommendation and look forward to welcoming you back soon.Kind regards,Team Hotel Pontsteiger

酒店回复: Dear Guest,Thank you for your feedback. We’re glad to hear your stay was satisfactory and hope to welcome you again soon.Kind regards,Team Hotel Pontsteiger

酒店回复: 亲爱的阿卜杜拉： 感谢您的积极反馈。我们很高兴听到您在我们酒店度过了愉快的时光，并希望很快再次欢迎您。 此致， 庞特施泰格酒店团队

酒店回复: Thank you for your glowing review, Alessandro! We're so glad to hear that you enjoyed the beautiful canal view and your exceptional room. We appreciate your feedback and will take it into consideration for future improvements. We hope to welcome you back to Hotel Pontsteiger for another great stay! Best regards, Team Hotel Pontsteiger

酒店回复: Dear Frederik,Thank you for your feedback. We're glad to hear you enjoyed your stay at our hotel. We also hope the nearby ferry service made exploring Amsterdam convenient and enjoyable for you.We appreciate your visit and hope to welcome you back again soon!Kind regards,Team Hotel Pontsteiger

酒店回复: We apologize for the cleanliness issues you encountered during your stay. Please know that we take cleanliness very seriously, and we will address these concerns with our housekeeping team to ensure that they are properly addressed in the future. Regarding the windows and temperature control in the room, we appreciate your feedback and will look into potential solutions to improve guest comfort. We hope you'll give us another chance to provide you with a more satisfactory experience.