酒店回复: "Dear Valued Guest,Thank you for your lovely review and for choosing to stay with us!We’re so pleased to hear that you had an excellent stay and that you appreciated our hotel— a small touch we’re glad made a difference.Your kind words truly motivate our team, and we hope to welcome you back for another great experience in Hanoi soon.Warm regards,"
酒店回复: "Dear Valued Guest,Thank you for your lovely review and for choosing to stay with us!We’re so pleased to hear that you had an excellent stay and that you appreciated our convenient location, friendly staff, comfortable room, and the breakfast— a small touch we’re glad made a difference.Your kind words truly motivate our team, and we hope to welcome you back for another great experience in Hanoi soon.Warm regards,"
酒店回复: Dear Valued Guest,Thank you for your feedback. We’re glad to hear that your overall experience was a positive one. If there’s anything we can improve to make your next stay even better, we’d love to hear your suggestions.We hope to welcome you back again soon!
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your detailed feedback with us.We’re glad to hear that you enjoyed our breakfast selection and appreciated the service attitude of our team. Your kind words mean a lot to us. At the same time, we’re sorry to learn that the room size and decor did not fully meet your expectations, and we appreciate your honest comments about the noise and atmosphere.Your insights are valuable and will help us continue to improve both our facilities and guest experience. We hope to have the opportunity to welcome you again and provide you with an even more satisfying stay.Warm regards,Kelly NguyenEcommerce Manager SEN GRAND HOTEL & SPA
点评来源 Trip.com
4.2分
高级双人间
商务出差
原文
翻译由AI提供
这家酒店很不错，离河内国际机场不远。
性价比高。
房间干净，床很舒服。
早餐很丰盛，有相对多的选择，包括当地特色和西式餐点。
推荐在河内短暂停留的旅客入住👍
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酒店回复: 尊敬的宾客：
非常感谢您精彩的反馈！得知您在我们酒店的住宿体验留下了深刻的印象，我们倍感欣慰。在森格兰德酒店及水疗中心，我们致力于确保每位宾客都能感受到宾至如归、悉心关怀和完全满意——我们很高兴我们的努力能够满足您的期望。
我们期待在不久的将来再次欢迎您，为您带来非凡的体验。
此致，
Kelly Nguyen
电子商务经理
森格兰德酒店及水疗中心
来旅游住这里太方便了，步行到景区只要十分钟，省了不少交通时间。房间设施很新，空调制冷快，热水也足，洗澡不用等。最满意的是窗外景色，打开窗就能看到街景，晚上看着特别有氛围感。价格也合理，这个价位能住到这样的酒店，真的很值！
花80美金在河内住四星酒店本来不是问题，但这次的体验让我非常不满意。照片和实际空间有出入，空调声音很大，衣柜里竟然有3-4只蟑螂🪳。希望酒店能重视卫生问题。这个价位的其他酒店都比你们好。
房间干净，楼下吃饭方便
特别满意，服务超级好
跟隔壁的酒店各种设施都升级了一个档次，卫生条件可以，前台服务热情，但是需要注意有些便宜的房间是没有窗户或者窗户非常小的那种哦。
位置：在主路旁边的岔路里面，定位也好找
环境：老街道的景观，不会吵闹，安静
卫生：房间按时打扫和收拾。但601房间厕所异味很大，不会消散，怀疑是漏水泡着地板发臭或者是下水道返味
早餐：可选不多，河粉挺好吃，黄桃酥挺好吃的
服务：前台会英文沟通，热情客气，grab可送上房间
前面后面都住过，行政房比河内广场酒店的大床房还要小一点，其他的房间就更小了，房子很小，而且装修风格比较暗黑，容易心情不好，靠近马路有点噪音，微吵，不靠近马路的很安静，这里最好的一点就是食物，早餐比较好吃，菜式也丰富。服务态度也蛮好，总体来说性价比还行，中等。
这家酒店很不错，离河内国际机场不远。
性价比高。
房间干净，床很舒服。
早餐很丰盛，有相对多的选择，包括当地特色和西式餐点。
推荐在河内短暂停留的旅客入住👍
WiFi信号不稳，断断续续！
柜子应该是新装修的，味道有点大，空调效果蛮好，床上用品质量需要加强，床单有破损！
一家非常棒的酒店，员工友好周到。房间宽敞豪华，餐厅的食物美味，价格也很合理。前台的Lan Anh和Thao非常可爱，总是乐于帮助我解决任何问题，包括提供当地的推荐。酒店员工英语说得很好。