I travel almost every week for business and have always preferred Marriott or Hilton that offer fred breakfast. I found this hitel on ******* and it was fantastic. I will definitely be staying here next time I come back to town.
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酒店回复: We are pleased you enjoyed an outstanding experience at the Comfort Suites Kennewick at Southridge. It is a pleasure to know that our team has exceeded your expectations and that you will stay with us again when you return to the Tri-Cities area.
4.0分
其他
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Nice, clean and very convenient.
We were sent an email about upgrading room due to noisy highway. The room didn’t look like the picture and we were on the very end which you looked out at highway. It wasn’t very noisy but Felt like they kept trying to upsell
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酒店回复: We are glad you did not experience any unusual traffic noise. Thank you for your review. We hope you will enjoy another great stay at the Comfort Suites again.
5.0分
朋友出游
We felt safe there; it was very well-kept. The parking lot was very well-lit. A nice breakfast was served, and lots of area to sit. Will stay there again.
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酒店回复: We look forward to hosting another wonderful, worry-free experience for you at the Comfort Suites Kennewick at Southridge. Thank you for the awesome review of our service and comfortable accommodations.
5.0分
其他
We love Comfort Inn. They go out of their way to make us comfortable. The breakfast was wonderful. We will be back in November and looking forward to it.
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酒店回复: We are excited to welcome you back to Comfort Suites Kennewick at Southridge. Our team is committed to meeting the high standards of the Choice Hotels brand. We are thrilled that you had a wonderful experience.
1.0分
情侣出游
Should never rent rooms this close to the interstate. NOISE POLUTION is terrible. Good luck with getting a good night’s sleep.
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酒店回复: I apologize that you did not have a restful night's sleep during your stay at our hotel. To help mitigate noise from the nearby highway, we provide earplugs and white noise machines for our guests. Whenever possible, we can also place guests in rooms that are further away from the roadway. We hope to provide you with a more pleasant stay in the future.
1.0分
其他
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I called trying to cancel because my son had cat issue traveling from Minneapolis to Portland and was not able to make it to the hotel and they refused to refunded me
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酒店回复: We are sorry that you had an issue that prevented you from visiting our hotel. After reviewing your reservation on the ******* site, we see you chose the non-refundable option. We only recommend using this option if you do not anticipate any travel issues. Thank you for the opportunity to address the problem you encountered with this type of reservation.
5.0分
其他
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I loved my room, so clean and well-maintained. The lobby was really something. It was huge with high ceilings. Very high quality. The dining room was also bigger than I've seen in most other hotels.
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酒店回复: Thank you for the wonderful review. It was a pleasure to share our hospitality with you, and we are glad you enjoyed our spacious common areas and comfortable rooms. We hope you will have another great stay at the Comfort Suites Kennewick at Southridge.
5.0分
家庭亲子
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the property and hotel was amazing.
but the hot tub was extremely dirty, it looked like someone had an accident in it. it had floaties and was slimy mossy green.
my family and I wanted to swim and relax in the hot tub, that of course didn't happen.
also the 2 side doors were propped open with deck chairs and wet footprints led to another motel. we closed and locked the doors.
no-one was at the front desk, it was at night (the pool was open 24 hours)
at check out the next day, we reported both incidents to the front desk clerk.
hopefully they can keep better security and clean & sanitize the hot tub
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酒店回复: We are grateful for your help in keeping our property secure. I am sorry for the condition of the hot tub and will make sure it is serviced right away. At times, our staff needs to exit the front desk to assist other guests. We provide a text messaging service for our guests to communicate with us easily, and we hope that you will find it convenient. Thank you for the awesome rating and informative review.
5.0分
其他
Beautiful clean room with comfortable beds. We stay here every time we travel - love it!
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酒店回复: Thank you for sharing your review with other visitors to the Tri-Cities area. It is always a pleasure to welcome you back for another wonderful stay at the Comfort Suites Kennewick at Southridge. We look forward to seeing you again.
非常棒的入住体验——强烈推荐！
酒店地理位置绝佳，离高速公路很近，但又足够安静，确保了夜晚的宁静睡眠。
我绝对会再次入住，并向所有来此地区的人强烈推荐。
I travel almost every week for business and have always preferred Marriott or Hilton that offer fred breakfast. I found this hitel on ******* and it was fantastic. I will definitely be staying here next time I come back to town.
Nice, clean and very convenient.
We were sent an email about upgrading room due to noisy highway. The room didn’t look like the picture and we were on the very end which you looked out at highway. It wasn’t very noisy but Felt like they kept trying to upsell
We felt safe there; it was very well-kept. The parking lot was very well-lit. A nice breakfast was served, and lots of area to sit. Will stay there again.
We love Comfort Inn. They go out of their way to make us comfortable. The breakfast was wonderful. We will be back in November and looking forward to it.
Should never rent rooms this close to the interstate. NOISE POLUTION is terrible. Good luck with getting a good night’s sleep.
I called trying to cancel because my son had cat issue traveling from Minneapolis to Portland and was not able to make it to the hotel and they refused to refunded me
I loved my room, so clean and well-maintained. The lobby was really something. It was huge with high ceilings. Very high quality. The dining room was also bigger than I've seen in most other hotels.
the property and hotel was amazing.
but the hot tub was extremely dirty, it looked like someone had an accident in it. it had floaties and was slimy mossy green.
my family and I wanted to swim and relax in the hot tub, that of course didn't happen.
also the 2 side doors were propped open with deck chairs and wet footprints led to another motel. we closed and locked the doors.
no-one was at the front desk, it was at night (the pool was open 24 hours)
at check out the next day, we reported both incidents to the front desk clerk.
hopefully they can keep better security and clean & sanitize the hot tub
Beautiful clean room with comfortable beds. We stay here every time we travel - love it!