The room was very clean and nice, the breakfast was good,. Miss Charee Davidson at the front desk was very nice and helpful. Maur Mendez the housekeeping lady was so nice. Only thing the NOISE from the vehicles from the street. I wanted to change my room but didn't i was told about the noise before I took it. Will stay again not on that side.
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酒店回复: We appreciate your feedback and the excellent rating you shared with other visitors. We would love to host you again and place you in a room of your choice. We look forward to seeing you again.
4.0分
其他
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Room was nice size. Convenient location with several food options nearby. The sheets were super soft - a nice treat from the usual Hôtel sandpaper. Only issue was the noise. A bit of highway noise not too bad, very noisy heat and thin walls. Very loud group next door with several adults and screaming children
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酒店回复: We are delighted you enjoyed the softness of our bed linens and the wonderful location. I apologize for the noise level at the hotel. Please know our team is happy to ask other guests to be more considerate. We hope you will join us again at the Comfort Inn when you return to the Tri-Cities area.
2.0分
其他
room was right above a busy road with a stoplight. the traffic was extremely loud all night with trucks
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酒店回复: We apologize for the road noise and offer our guests white noise machines to help reduce it. We would love to host you in a more peaceful stay in the future.
5.0分
其他
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The room was clean and spacious. Breakfast was surprisingly good, offering healthier options and a nice variety of food. I really enjoyed my stay here and will definitely come back the next time I’m in the Tri-Cities.
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酒店回复: We are delighted that we exceeded your expectations during your stay at the Comfort Suites Kennewick at Southridge. Thank you for your review, and we look forward to your next visit.
4.0分
其他
Hotel/room is pretty new and in good condition. Convenient location with restaurants, fast food, and supermarket nearby.
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酒店回复: We are glad you enjoyed a positive experience at our hotel in Kennewick. We are conveniently located near food, fuel, and the freeway, making it easy to travel in the Tri-Cities area. We hope you will visit us again.
4.0分
其他
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We booked 2 rooms to stay because we were attending a wedding in one of the tri cities. I would certainly recommend this hotel for people on their way somewhere or with little kids as the small pool area would be be fun for them.
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酒店回复: Thank you for choosing the Comfort Suites Kennewick at Southridge for your stay in the area, and for recommending our hotel for family-friendly visits. We hope you will enjoy another pleasant stay with us soon.
5.0分
家庭亲子
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Everything was great but the only suggestion I would give is that the curtains in the rooms. They were see through and you couldn’t block out the lights from the parking lot or the sun so it was very bright going to sleep and waking up.
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酒店回复: Thank you for your kind rating. Each of our rooms is equipped with blackout drapes behind the sheer curtains and decorative side panels at the windows. I apologize that you did not notice them during your stay. We hope to host you again for another great experience when you return to Kennewick.
5.0分
商务出差
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I travel almost every week for business and have always preferred Marriott or Hilton that offer fred breakfast. I found this hitel on ******* and it was fantastic. I will definitely be staying here next time I come back to town.
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酒店回复: We are pleased you enjoyed an outstanding experience at the Comfort Suites Kennewick at Southridge. It is a pleasure to know that our team has exceeded your expectations and that you will stay with us again when you return to the Tri-Cities area.
1.0分
家庭亲子
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Multiple issues with my stay. Room booked didn’t look like pictures posted online. Was asked if I was a guest all becuase I was sitting in lobby. People upstairs were loud all night and Managment pretty much made it seem like everything was my fault. Did nothing to make things right. Never AGAIN!!! Do NOT RECOMMEND THIS PLACE!!! Save your money!!!
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酒店回复: We appreciate your feedback and regret that you have chosen not to return to our location. Our staff takes the safety and security of our hotel seriously and will verify that those enjoying our hospitality are indeed hotel guests. The team is happy to confirm that the noise other visitors are making is excessive before asking them to be more considerate. We hope you will reconsider your decision not to return to enjoy another stay with us.
非常棒的入住体验——强烈推荐！
酒店地理位置绝佳，离高速公路很近，但又足够安静，确保了夜晚的宁静睡眠。
我绝对会再次入住，并向所有来此地区的人强烈推荐。
The room was very clean and nice, the breakfast was good,. Miss Charee Davidson at the front desk was very nice and helpful. Maur Mendez the housekeeping lady was so nice. Only thing the NOISE from the vehicles from the street. I wanted to change my room but didn't i was told about the noise before I took it. Will stay again not on that side.
Room was nice size. Convenient location with several food options nearby. The sheets were super soft - a nice treat from the usual Hôtel sandpaper. Only issue was the noise. A bit of highway noise not too bad, very noisy heat and thin walls. Very loud group next door with several adults and screaming children
room was right above a busy road with a stoplight. the traffic was extremely loud all night with trucks
The room was clean and spacious. Breakfast was surprisingly good, offering healthier options and a nice variety of food. I really enjoyed my stay here and will definitely come back the next time I’m in the Tri-Cities.
Hotel/room is pretty new and in good condition. Convenient location with restaurants, fast food, and supermarket nearby.
We booked 2 rooms to stay because we were attending a wedding in one of the tri cities. I would certainly recommend this hotel for people on their way somewhere or with little kids as the small pool area would be be fun for them.
Everything was great but the only suggestion I would give is that the curtains in the rooms. They were see through and you couldn’t block out the lights from the parking lot or the sun so it was very bright going to sleep and waking up.
I travel almost every week for business and have always preferred Marriott or Hilton that offer fred breakfast. I found this hitel on ******* and it was fantastic. I will definitely be staying here next time I come back to town.
Multiple issues with my stay. Room booked didn’t look like pictures posted online. Was asked if I was a guest all becuase I was sitting in lobby. People upstairs were loud all night and Managment pretty much made it seem like everything was my fault. Did nothing to make things right. Never AGAIN!!! Do NOT RECOMMEND THIS PLACE!!! Save your money!!!