酒店回复: Dear Guest,Thank you very much for staying with us again and for your wonderful feedback. We are delighted to hear that you enjoyed the value for money and appreciated the small gesture during your return visit. It is great to know that our service left a positive impression.We truly appreciate your loyalty and look forward to welcoming you back again soon.Kind regards,Capri by Fraser Team
酒店回复: Dear Guest,thank you for your feedback and kind words about our team and service!You're absolutely right — during longer stays, our housekeeping is scheduled every three days, and this is part of our sustainability efforts to reduce water and energy usage. That said, we’re always happy to arrange additional cleaning on request.We appreciate your note about the breakfast variety as well and will pass it along to the team for review. Thanks again for staying with us!Best regards,Front Office
酒店回复: Dear Guest,Thank you very much for your wonderful feedback and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the cleanliness, spaciousness and overall environment of your Executive Studio.At the same time, we appreciate your constructive comments regarding the kitchen equipment and the shower area. We apologise for the inconvenience, and we have shared your feedback with our housekeeping and maintenance teams for review. Please always feel free to contact our reception during your stay — we are happy to provide additional kitchen utensils on request.We truly hope to welcome you back again soon at Capri by Fraser Frankfurt.Kind regards,Hotel ManagementIuliia Suleymanova
酒店回复: 亲爱的 Gast！谢谢！真是一份很棒的评论，我们非常感谢您的惠顾和对我们的信任。我很高兴听到我们的员工和服务满足了您的需求和期望。我们期待在不久的将来再次欢迎您入住 Capri by Fraser。来自法兰克福的最诚挚问候！
点评来源 Trip.com
5.0分
豪华特大床一室房
商务出差
地理位置不错，可以自己做饭. 值得推荐！
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酒店回复: Dear Kittmann 😊 ,Thank you very much for your wonderful review! We’re delighted to hear that you enjoyed our location and appreciated the convenience of cooking in your room.Your recommendation means a lot to us, and we look forward to welcoming you back to Capri by Fraser Frankfurt on your next visit.Warm regards,Iuliia SuleymanovaFront Office TeamCapri by Fraser Frankfurt
酒店回复: Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
酒店回复: Dear Guest,Thank you for your kind review! We're delighted to hear that you found the room to be spacious, clean, and well-organized. It's wonderful to know that certain aspects of your stay even exceeded your expectations compared to a five-star hotel.We hope to have the pleasure of welcoming you back again soon!Best regards,Capri by Fraser Frankfurt
再次续住了，性价比还是很高的，这次因为是二次入住，因此还送了一楼小酒吧的鸡尾酒赠饮券，虽然没去，但可见服务还是很用心的
干净整洁，服务态度很好，前台接待人员很热心！住了一周，只是早餐从不换样子。因为住的久，每三天才能打扫一次房间，住得越久，打扫次数越少。
因为参加展会预订了这家酒店，但房间的清洁度在我住宿期间一直很糟糕。更换床上用品就不说了，地板也从没打扫干净，头发总是在地上。毛巾也从来没有按数量提供，总是随便放几条。他们对我的态度，分不清是种族歧视还是纯粹的轻视，但这种事情屡见不鲜。餐桌灯一开始就不亮，我说了好几次，他们都推脱说没有技术人员，说会来修灯，但房间条件一点都没有改善，清洁状况也一样，每次都只是口头答应，但没有任何改变。虽然在德国我多次感受到种族歧视，但这家酒店是最严重的。有一次我在前台等着，他们却让我等一下，要先给其他西方人办理入住，让我站了好几分钟，这让我非常不舒服。这次出差让我对德国有了新的看法。我大概不会再来了。总结就是：种族歧视和脏乱的房间。
房间非常干净非常大
设施：看起来都很新
唯一的缺点是厨房没有锅 希望可以优化一下 卫生间淋浴区没有门有点容易漏水 但是好在环境很好
一切都和往常一样好。酒店位置对展会来说非常完美。前台接待员都非常乐于助人且友善。其中一位来自秘鲁，另一位来自希腊，我只是不记得他们的名字了。
这家酒店非常舒适、现代化，而且很新。每次我走进酒店大门，都感觉受到了热情的欢迎。房间非常宽敞，设施也很齐全。值得一提的是，房间甚至配备了烹饪设施，所以更像是服务式公寓。我喜欢酒店规模不大，这样我就不用坐很长时间的电梯，也不用走很远的路就能回到房间了！自助洗衣设施非常实用。他们甚至提供洗衣液胶囊，洗衣房里还有带懒人沙发和平板电脑的小型等候区！而且每层楼都有洗衣设施，这样就不用和很多人一起共用了。他们提供多种枕头供选择。他们甚至还提供雨伞借用服务，尽管没有做广告宣传。不过，我觉得酒店的地理位置不是很方便。我发现去罗马广场最方便的方式是步行800米到法兰克福（主）居特广场电车站，然后乘坐11路电车。附近的Skyline购物中心商店不多，但有超市、药店和餐馆等必需品。
地理位置不错，可以自己做饭. 值得推荐！
房间适中，离会展中心近，附近有个商场方便简单采购，可以自己做饭，有电磁炉，打车方便，对面有中餐厅提供面条。
这次酒店入住体验很好。我们明年还会再来的。酒店非常干净。
房间非常宽敞，干净，整洁。某些方面比五星级的酒店都好。