酒店回复: Dear Fonseca,Thank you for staying with us and sharing your feedback. We take hygiene and guest comfort very seriously, and our 24/7 front desk team is always available to address any concerns during your stay. Our records show no reported issues at the time, and our team continuously monitors the property to prevent outside odors from entering guest areas. We value all our guests and strive to ensure a comfortable and pleasant experience for everyone.Sincerely,Comfort Inn Kissimmee Management

酒店回复: Dear Picado,Thank you for staying with us and sharing your feedback. Our housekeeping service is scheduled every third night, as noted in our hotel policies posted at the front desk and on reservation sites, and we apologize if this was not clear. Regarding breakfast, we strive to serve fresh items and promptly refill any that run out, and we appreciate your patience. We hope you still enjoyed a clean, comfortable room and our fresh breakfast offerings during your stay.Sincerely,Comfort Inn Kissimmee Management

酒店回复: Dear Guest,We’re sorry to hear about the issues you experienced with your room and breakfast. Your comfort and satisfaction are very important to us, and we’ll address the concerns you mentioned with our housekeeping and breakfast teams. We appreciate your honesty and hope you’ll consider giving us another opportunity to provide a much-improved stay.Sincerely,Comfort Inn Kissimmee Management

酒店回复: Dear Saulo,Thank you for sharing your feedback. We’re pleased to know you found our staff attentive and helpful. We appreciate your comments regarding the breakfast variety and room service schedule — your input helps us identify areas for improvement. We’ll review these points with our team to enhance future guest experiences. We hope to have the opportunity to welcome you back for an even better stay.Thank You,Comfort Inn Kissimmee Management

酒店回复: Dear Jaramillo,Thank you for sharing your feedback. We’re genuinely sorry to hear about the condition of the towels and the missed housekeeping service. This is not the level of quality or care we aim to provide, and we understand how frustrating it can be. We will be reviewing this with our team to ensure improvements are made right away. We appreciate you bringing this to our attention and hope for the chance to offer a better experience in the future.Thank You,Comfort Inn Kissimmee Management

酒店回复: Dear WILSON,Thank you for your feedback! We’re glad you enjoyed the variety of shopping options nearby and found your room reasonably clean. We appreciate your comments and will continue working to enhance the guest experience. We hope to welcome you back for an even more comfortable stay in the future!Thank You,Comfort Inn Kissimmee Management

酒店回复: Dear Juliana,We apologize for the inconveniences you experienced during your stay at the Comfort Inn in Kissimmee. We understand how important it is to have accessible services and a comfortable environment, and we regret that the room service and breakfast area did not meet your expectations. We are actively working to improve these areas to ensure a more enjoyable experience for our guests. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future with an enhanced stay. Thank you for sharing your concerns.Sincerely,Comfort Inn Kissimmee Management

酒店回复: Dear Josue,We are truly sorry to hear about your experience with the room, especially the presence of infestation. This is unacceptable, and we take this issue very seriously. We will immediately address this with our pest control team to ensure that all rooms are thoroughly treated and any remodeling needs are taken into consideration. Your comfort and safety are our top priorities, and we appreciate your feedback as it helps us improve. We sincerely hope you will give us another opportunity to provide you with a much better experience in the future.Sincerely,Comfort Inn Kissimmee Management

酒店回复: Dear ERICK,We sincerely apologize for your disappointing experience with both the breakfast and the room cleaning service. This is not the standard of service we aim to provide. We understand how important these amenities are and will work to improve both the quality of the breakfast and our housekeeping practices. We truly appreciate your feedback, as it helps us enhance the guest experience. We hope you’ll consider giving us another chance to provide you with a much better stay in the future. Thank you for sharing your thoughts with us.Sincerely,Comfort Inn Kissimmee Management