酒店回复: On the behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvement to ensure we offer a better experience for the guest in the future.
5.0分
其他
原文
翻译提供方：Google
出色的
3.0分
其他
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The room was clean a serviceable. Bed was comfortable.
I had to ask on more than 1 day for more than 1 towel ( there were 2 of us in the room)
Also the supplies for the in room coffee maker were never restocked- we were there a week
The breakfast buffet was ok Newswe a good sprucing up and a bit of an upgrade
All in all for the price it was an ok place to stay
3.0分
其他
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The charge of $10 to be able to take a plate back to your room is a bit much especially when the eating area is small so even when there’s no where to sit you either have to stand up or go back and wait till hopefully you can get to sit
5.0分
情侣出游
The room was clean and comfortable. The location was convenient to the place I was visiting.
1.0分
家庭亲子
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I would not stay there again or any other Best Western for that matter. looked like a cheap motel and smelled like mildew. Service ******, minus housekeeping workers tried to due what they could, but management was just dismissive. Will be filing a complaint I would not recommend this place to anyone for any reason stay somewhere where you count not just your money.
3.0分
其他
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Best Western MLK st Lake Charles
I chose this hotel bec of good review but this is old hotel. Was hard to open door, had to change rm bec thermostat not working but eventually did. Changed rm. Aircon ok. Bathroom needs to be remodeled - shower curtain needs to be replaced. Paper towel hotel rusty. Replace bathtub faucet - very difficult to determine hot/cold. Needs Bleach spray cleaner for corners of tub. It's brown not white. All towels need to be replace. Very thin & not too white. Bed pillows very uncomfortable. Breakfast not up to par w other Best Western.
2.0分
商务出差
My car was hit while parked in the hotel lot. The hotel
房间很大，床很舒服。不过房间在一楼，离电梯很近，我入住的时候明明要求了不要靠近电梯，因为会吵。尽管如此，我还是会再来住的。
房间很脏，有一股霉味。浴室镜子上全是污渍，上面还放着一个保温瓶。这是我第一次来这家酒店，以后肯定不会再来了。哦，对了，我丈夫去前台要毯子，结果接待员忙着接待四个新客人，根本没给他。我丈夫等了二十分钟都没拿到毯子，只好离开了。😡😡😡
非常脏，他们不打扫房间，房间里有蟑螂
出色的
The room was clean a serviceable. Bed was comfortable.
I had to ask on more than 1 day for more than 1 towel ( there were 2 of us in the room)
Also the supplies for the in room coffee maker were never restocked- we were there a week
The breakfast buffet was ok Newswe a good sprucing up and a bit of an upgrade
All in all for the price it was an ok place to stay
The charge of $10 to be able to take a plate back to your room is a bit much especially when the eating area is small so even when there’s no where to sit you either have to stand up or go back and wait till hopefully you can get to sit
The room was clean and comfortable. The location was convenient to the place I was visiting.
I would not stay there again or any other Best Western for that matter. looked like a cheap motel and smelled like mildew. Service ******, minus housekeeping workers tried to due what they could, but management was just dismissive. Will be filing a complaint I would not recommend this place to anyone for any reason stay somewhere where you count not just your money.
Best Western MLK st Lake Charles
I chose this hotel bec of good review but this is old hotel. Was hard to open door, had to change rm bec thermostat not working but eventually did. Changed rm. Aircon ok. Bathroom needs to be remodeled - shower curtain needs to be replaced. Paper towel hotel rusty. Replace bathtub faucet - very difficult to determine hot/cold. Needs Bleach spray cleaner for corners of tub. It's brown not white. All towels need to be replace. Very thin & not too white. Bed pillows very uncomfortable. Breakfast not up to par w other Best Western.
My car was hit while parked in the hotel lot. The hotel
smelled and was dirty. Sticks were used
to prop the doors open. Hotel walls were stained.