酒店回复: 感谢您的反馈。得知您的入住体验未能达到预期,我们深感抱歉。我们理解您对房间状况和内部装潢的担忧,也对电梯故障给您带来的不便深表歉意。我们已联系服务供应商,尽快解决此问题。我们很高兴您认为酒店位置便利,早餐选择令人满意。您关于水质和房间清洁度的反馈已转达给我们的团队。我们希望您下次入住时能获得更好的体验,并改变您对我们酒店的印象。此致,Wade D. Michael,CHA,CMCA,总经理,奥兰多皇家公园斯泰布里奇套房酒店
酒店回复: ¡Muchas gracias por su comentario!Nos alegra saber que todo fue excelente durante su estancia. Esperamos darle la bienvenida nuevamente muy pronto.
5.0分
朋友出游
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翻译提供方:Google
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酒店回复: Agradecemos sua avaliação positiva e esperamos que tenha aproveitado sua estadia conosco. Será uma honra recebê-lo novamente no Staybridge Suites - Orlando Royale Parc Suites em breve!Atenciosamente,Wade D. Michael, CHA, CMCAGerente GeralStaybridge Suites Orlando - Royale Parc Suites
4.0分
商务出差
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非常舒服。
3.0分
家庭亲子
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Breakfast was school cafeteria quality. Room walls dirty. Shower tub was disturbingly old and dirty. It is however safe to just sleep for a weekend at Disney. Considering you won’t be in the room at all just to sleep and get ready. It’s behind a souvenir store and a gas station, I thought it would have been more lower quality. However it was descent for a good nights rest on a comfy bed.
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酒店回复: Thank you for your feedback. While we are glad our location was great for visiting Disney and that your bed was comfortable, we are sorry to hear you did not enjoy breakfast or your overall accommodations. We appreciate you letting us know, as guest satisfaction is very important to us. These concerns are being addressed to ensure future stays reflect the excellent experience we strive for. We hope you will consider staying with us again for a better visit. Sincerely,Wade D. Michael, CHA, CMCAGeneral ManagerStaybridge Suites Orlando - Royale Parc Suites
4.0分
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Staff was very friendly and breakfast had a lot of options. The rooms are outdated, but suitable for the cost. This is my third time staying here with my family.
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酒店回复: Dear Derek,Thank you for your continued loyalty and for sharing your feedback. We’re glad you and your family enjoyed our friendly service and breakfast variety. Please know that we appreciate your insights about our rooms as we are always enhancing our guests’ comfort. We look forward to welcoming you back to Staybridge Suites - Orlando Royale Parc Suites in the future for another visit.Sincerely,Wade D. Michael, CHA, CMCAGeneral ManagerStaybridge Suites Orlando - Royale Parc Suites
这家酒店地理位置优越,而且非常干净。
我非常喜欢那里,服务很友好。
饭店服务人员专业且亲切,缺点是房间颇有历史且清洁人员打扫没有非常干净,洗衣及烘衣都是免费但数量有限。
这家酒店很老旧,没有进行过任何升级改造。无论是酒店本身还是房间,都给人一种不干净的感觉。电梯里弥漫着霉味和工业油脂的味道。唯一的优点是步行即可到达会议中心(15分钟)。另外,也许佛罗里达州其他地方都这样,但这里的自来水和淋浴水闻起来有股硫磺味。早餐还算可以,欧陆式早餐的选择也不错。床还可以。房间内部需要彻底清洁和升级。下次我会先看看其他选择再决定是否预订这家。
这是我第一次住这样的酒店,他们会告诉你吃多少,控制顾客想吃什么或去吃早餐时想吃什么,当然,早餐时排着长长的队,古巴风格,水槽堵塞,房间地毯的吸尘器长时间没有使用。
一切都非常棒
全部
非常舒服。
Breakfast was school cafeteria quality. Room walls dirty. Shower tub was disturbingly old and dirty. It is however safe to just sleep for a weekend at Disney. Considering you won’t be in the room at all just to sleep and get ready. It’s behind a souvenir store and a gas station, I thought it would have been more lower quality. However it was descent for a good nights rest on a comfy bed.
Staff was very friendly and breakfast had a lot of options. The rooms are outdated, but suitable for the cost. This is my third time staying here with my family.