酒店回复: Thank you for your kind review! We're so pleased to hear you enjoyed the comfort of the apartment, our child-friendly pool, and the convenient location. Your feedback regarding daily cleaning is appreciated — we understand how important that can be to enhance your stay. We'll be sure to share your comments with our team as we continuously look for ways to improve our guest experience. We hope to welcome you back again soon!
3.0分
其他
原文
翻译提供方：Google
入住期间无人打扫。问题很难解决。每天清晨都要打理花园。根本睡不过8点。
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酒店回复: Thank you for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience.We’d like to clarify that our villas operate a little differently than traditional hotels. Daily maid service is not included as part of the standard stay. For guests staying seven nights or longer, we do offer a complimentary room service refresh once during the stay. If you require additional cleaning services within that time frame, they can be arranged through the front desk for a nominal fee.Of course, we’re always happy to provide fresh towels upon request, and our team is available to assist with any needs that arise during your visit.We’re sorry to hear that you experienced difficulty getting issues resolved and that the early morning gardening disrupted your rest. Your comfort is important to us, and we’ll be sure to share your comments with our operations team to explore ways we can improve the guest experience.Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide a more restful and seamless stay.
4.0分
家庭亲子
原文
翻译提供方：Google
游泳池有娱乐和音乐。17美元的饮料不便宜……
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酒店回复: Thank you so much for staying with us — it was a pleasure having you! We truly appreciate your visit and are delighted to welcome you back.Whether you're returning for relaxation, adventure, or just a change of scenery, we're here to make your stay as comfortable and memorable as possible. If there's anything we can do to enhance your experience, please don’t hesitate to let us know.We look forward to hosting you again and making your next stay even better!
5.0分
家庭亲子
原文
翻译提供方：Google
我很喜欢它
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酒店回复: Thank you so much for staying with us! We truly appreciate you choosing our property and hope your visit was both comfortable and enjoyable. It's always a pleasure to host wonderful guests like you—and we’d be delighted to welcome you back anytime your travels bring you our way again.Looking forward to your next stay!
5.0分
其他
原文
翻译提供方：Google
完美的
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酒店回复: Thank you for choosing to stay with us! We truly appreciate the opportunity to host you and hope your visit was both comfortable and enjoyable.It was a pleasure having you, and we hope to welcome you back again soon for another great experience. If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know.
5.0分
家庭亲子
Everything was nice and comfortable. The location is convenient to shopping and dining. We’ll def be back!
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酒店回复: [Window Title]Remote Desktop Connection[Content]Your Remote Desktop Services session ended because the remote computer didn't receive any input from you.[V] See details [OK][Expanded Information]Error code: 0x3Extended error code: 0x3Timestamp (UTC): 10/01/25 09:35:24 PMPress Ctrl+C to copy.
3.0分
家庭亲子
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No internet so no Netflix or apps on tv staff no very warm or inviting the Starbucks on location is a joke couldn't even get a decent coffee thats if they wernt to distract to tend to customers all they care about was you attending a sale pitch
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酒店回复: Thank you for staying with us. We're sorry to hear that aspects of your experience fell short of expectations, particularly regarding internet access, staff interactions, and your visit to the on-site Starbucks. Your comments have been shared with our team so we can address these concerns and work toward improving the overall guest experience. We value your input and hope to have the opportunity to provide a more enjoyable stay in the future.
3.0分
家庭亲子
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We were with out hot water for the first 24 hours, and were told they were working on it,, finally we asked to be moved to a different building. I got a call 30 min before check out to hear that they needed to enter the room for a leak above and they needed to come immediately,,, they never showed up and we just left. Not too sure I would return with all the other great resorts in the area.
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酒店回复: Thank you for sharing your experience with us. We're truly sorry to hear about the inconvenience you encountered during your stay, particularly the delay in resolving the hot water issue and the unexpected disruption near check-out. This is certainly not the level of service we aim to provide, and we understand your frustration.Please know that your feedback has been shared with our management team so we can address these concerns and improve our communication and responsiveness moving forward. We appreciate you giving us the opportunity to host you, and while we regret that your visit fell short of expectations, we hope to have the chance to welcome you back in the future for a much-improved experience.
这里一直都很棒！
在 Bluegreen 的住宿体验很棒，公寓很宽敞，配有完整的厨房和洗衣房，唯一不太喜欢的是双人间的床垫可以换一下，枕头很高，空调噪音很大，但这并不能阻止我再次入住，因为体验真的很好。
家庭出游的绝佳选择
公寓非常舒适，儿童泳池很棒，地理位置优越。唯一的缺点是缺乏每日清洁服务。
入住期间无人打扫。问题很难解决。每天清晨都要打理花园。根本睡不过8点。
游泳池有娱乐和音乐。17美元的饮料不便宜……
我很喜欢它
完美的
Everything was nice and comfortable. The location is convenient to shopping and dining. We’ll def be back!
No internet so no Netflix or apps on tv staff no very warm or inviting the Starbucks on location is a joke couldn't even get a decent coffee thats if they wernt to distract to tend to customers all they care about was you attending a sale pitch
We were with out hot water for the first 24 hours, and were told they were working on it,, finally we asked to be moved to a different building. I got a call 30 min before check out to hear that they needed to enter the room for a leak above and they needed to come immediately,,, they never showed up and we just left. Not too sure I would return with all the other great resorts in the area.