酒店回复: Thank you so much for your kind words! We’re thrilled to hear you enjoyed your stay with us—and that your fur baby felt welcome too! It’s great to know you found the room comfortable, the staff friendly, and the hotel peaceful despite our proximity to I-65. We truly appreciate your loyalty and can’t wait to welcome you back for your next visit!

酒店回复: Thank you for the wonderful feedback—we’re so glad to hear you enjoyed your stay overall! We truly appreciate you sharing your experience regarding the accessible bathroom setup. While we’re glad the safety features and shower chair were helpful, we understand it still presented some challenges.For future visits, please know that we have photos of our room types available online, and our team is always happy to answer any questions ahead of time to help ensure the room you book best suits your needs. We’re here to assist however we can and would love the opportunity to make your next stay even more comfortable.

酒店回复: Thank you so much for your 5/5 rating—we truly appreciate it and are so glad to hear that most of your experience was great. That said, we’re incredibly sorry to hear about your interaction during check-in. It's never our intention to make any guest feel unwelcome, and we sincerely apologize for how that moment made you feel.We’ve shared your feedback directly with the team member involved and will continue to coach and support them to ensure this kind of experience does not happen again. Hospitality is at the heart of what we do, and your comments are a valuable reminder of the importance of every guest interaction.Thank you again for staying with us and for giving us the chance to improve. We hope to welcome you back for an even better experience next time.

酒店回复: Thank you for taking the time to leave your feedback. We're truly sorry for the inconvenience caused by the pool being unavailable during part of your stay. We completely understand how disappointing that must have been, especially when the pool was a key reason for choosing our property.While the pool did reopen during your visit, we regret that this information wasn't communicated to you in a timely manner. We'll be reviewing our internal communication to ensure future guests are kept better informed about amenity availability.That said, we're happy to hear you still found our property a nice place for a large family. We hope to have the chance to welcome you back for a more complete experience next time!

酒店回复: Thank you for taking the time to share your feedback. We're glad to hear that our staff made a positive impression and that you enjoyed the breakfast—we truly appreciate the kind words.That said, we're sorry to learn that your experience was affected by noise and cleanliness concerns. This is certainly not the standard we aim to uphold, and we will be addressing these issues with our housekeeping and management teams to ensure improvements are made.We value your input and hope you might consider giving us another chance in the future to provide the more restful and comfortable stay you were expecting.

酒店回复: Thank you for your kind review! We're so glad to hear you had a comfortable stay and enjoyed the spacious room, cleanliness, and breakfast. We appreciate your feedback about the shower water pressure—we’ll be sure to look into it to ensure everything is functioning properly. We hope to welcome you back again soon!

酒店回复: Thank you for your thoughtful review! We're glad to hear you enjoyed your two-bedroom suite and found the kitchen well-equipped for your stay. It's also great to know you appreciated the variety in our breakfast offerings and the helpfulness of our team. We'll be sure to pass along your kind words to the staff—they’ll be thrilled to hear it. We hope to welcome you back again soon!

酒店回复: Thank you for sharing your feedback. We’re sorry to hear that your initial room location didn’t meet your expectations, but we’re glad we were ultimately able to accommodate your request.Please note that while we do our best to honor all preferences, room locations are assigned on a first-come, first-served basis and are subject to availability at check-in. For our rooms facing the highway, we provide white noise machines to help reduce sound, and we’re disappointed to hear it wasn’t helpful in your case.If you have strong preferences for room placement, we always recommend giving us a call ahead of time so we can discuss availability and ensure our property is the right fit for your needs. Thank you again for your feedback—it helps us continue to improve the experience for all our guests.