酒店回复: 尊敬的宾客,感谢您分享您的入住体验。我们非常重视宾客的反馈,并致力于在酒店内营造温馨舒适的环境。我们的团队始终努力在各个方面保持最高标准,从清洁卫生到宾客互动,无不体现着我们的用心。您的宝贵意见为我们提供了重要的指导,帮助我们不断提升服务和氛围。我们期待您下次光临,并能再次为您带来愉悦的入住体验。此致,总经理 Rob Iraheta
5.0分
家庭亲子
原文
翻译提供方:Google
干净安静
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酒店回复: 尊敬的宾客:我们很高兴得知您在入住期间感到愉快,并对我们酒店的洁净环境和宁静氛围表示赞赏。为宾客营造舒适温馨的入住体验始终是我们的首要任务,您的反馈正是对我们团队辛勤付出的肯定。我们期待您的再次光临,届时我们将一如既往地为您提供舒适、宁静且周到的服务,让您的每一次入住都成为一次难忘的美好回忆。此致,总经理 Rob Iraheta
1.0分
其他
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I did not like when inquiring about the difference policies and procedures of the hotel, being rudely asked to vacate the hotel. When I asked to see the security cameras to ascertain better, what they were speaking of, I was refused, and asked to vacate the properties and told that I was no longer welcome there.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. Guest experience, professionalism, and clear communication are top priorities, and your observations highlight areas that need attention. Feedback like yours is essential in guiding improvements to ensure all interactions reflect the high standards of hospitality and service expected at our properties. Your perspective will be carefully reviewed to help enhance future guest experiences and maintain a welcoming and respectful environment for all visitors.Sincerely, Rob Iraheta General Manager
5.0分
其他
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One of the Best values I found on my 6 week trip from MI .129.00 Is a steal for this place ! I wouldnt venture too far away from the property though ,I went looking for Gas and lets just say that city is a bit sketchy .
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酒店回复: Dear Thomas ,Thank you for your review. We are delighted you found great value in your stay and enjoyed the comfort and amenities of our property. Your feedback about the surrounding area is appreciated and helpful for future guests. We look forward to welcoming you again on your travels.Sincerely, Rob Iraheta General Manager
5.0分
其他
Very nice place, clean, quiet and staff was nice. Breakfast is good and Jacuzzi is clean and warm. Room was clean and bed was comfy.
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酒店回复: Dear frank ,Thank you for your review. We are delighted you enjoyed your stay and found the property clean, quiet, and comfortable. It is wonderful to hear that the breakfast, Jacuzzi, and attentive staff added to your experience. We look forward to welcoming you back for another relaxing visit.Sincerely, Rob Iraheta General Manager
5.0分
商务出差
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Jacqueline the person who checked us in late in the day went far and beyond to take care of us. We are there because we have a relative at the trauma center and she understood our heart and feelings of being there. We recommend her for the employee of the YEAR!
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酒店回复: Dear Albert ,Thank you for your review. We are truly touched by your kind words and delighted that Jacqueline could make your stay more comforting during such a challenging time. It is wonderful to hear that her care and understanding left a positive impression. We look forward to welcoming you again.Sincerely, Rob Iraheta General Manager
硬件
设施:很好,服务就那样吧
房间、设施和停车位都令人满意。欧陆式早餐超出了预期,有煎蛋、土豆煎饼,还有华夫饼机等等。
用餐区也很不错,我来的时候一点都不拥挤。
房间干净整洁,状况良好。包含简单但足够享用的免费早餐。
质量很差,淋浴喷头不够用,没有客房服务。
浴室异味难闻。
早餐简直糟透了。
三楼有难闻的气味,经理很粗鲁
干净安静
I did not like when inquiring about the difference policies and procedures of the hotel, being rudely asked to vacate the hotel. When I asked to see the security cameras to ascertain better, what they were speaking of, I was refused, and asked to vacate the properties and told that I was no longer welcome there.
One of the Best values I found on my 6 week trip from MI .129.00 Is a steal for this place ! I wouldnt venture too far away from the property though ,I went looking for Gas and lets just say that city is a bit sketchy .
Very nice place, clean, quiet and staff was nice. Breakfast is good and Jacuzzi is clean and warm. Room was clean and bed was comfy.
Jacqueline the person who checked us in late in the day went far and beyond to take care of us. We are there because we have a relative at the trauma center and she understood our heart and feelings of being there. We recommend her for the employee of the YEAR!