酒店回复: Derek,We are so sorry you went through this inconvenience, however since your reservation was booked through a third party which was ******* not through our front desk rate plan. ******* will have to help you resolve this issue as they have control over this rate since the reservation was booked through *******.
1.0分
商务出差
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我飞得很糟糕
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酒店回复: Dear JacarandaWe are sorry that you were not satisfied; however if you did describe what the issue was we would've been glad to assist.
2.0分
其他
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床垫很糟糕。马桶没有牢牢固定在地板上，会移动。
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酒店回复: Dear PeterWe are glad that you chose to stay at our hotel.We are very sorry you had to go through this inconvenience. The front desk cold have sent maintenance to your room or could have made a room change if requested. Again we apologize and we hope to see you in the future.
5.0分
商务出差
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完美的
1.0分
情侣出游
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The breakfast was very limited. The AC was not in good working condition because the room was warm. The room had smelly mold and rust. Towels were dingy looking
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酒店回复: Hi DanielleThank you for staying with us. We are sorry for the inconvenience that you faced. We are always more than welcome to fill up breakfast options but due to weekends being busy there is a longer than usual time for breakfast to fill up. We apologize for that but the staff is working really hard to provide that. Front desk should have been notified as maintenance would come to the room to fix issue or a room change would have been done.
3.0分
商务出差
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The bed was probably the worst bed I’ve ever slept in. The water pressure in the shower was pretty low. Other than that everything else about the hotel was good. There is a lot of noise due to the close proximity of the interstate
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房间很干净，非常舒适，客服服务也很棒。强烈推荐。地理位置安全，交通便利。
酒店环境不错，位于高速公路旁。床很舒服，但部分床单有污渍。
早餐不错。
员工友好。
夹在高速公路和休息区之间，那里停着数百辆半挂卡车。你为什么要在这里建房？卡车进出时也会发出噪音，倒车时还会发出嘟嘟声。我也觉得很奇怪。霉菌？宠物皮屑？也很难找到。标识不清晰。恶心的小镇。狗叫声。这是我迄今为止新年最糟糕的选择。毛巾脏了。门框有缝隙。电视一直默认为无信号设置。避免。
本来应该收费 123 美元，但我离开后他们却收了 164 美元……问题是我下午 3 点入住，然后去餐厅吃饭。我女朋友告诉我直接去她家住，所以我回去给他拿东西。我告诉前台的那位先生，他告诉我只要收房费就行了。我没想到他们会多收我钱，尤其是因为我什么都没用。我所做的就是放下包去吃饭。非常失望
我飞得很糟糕
床垫很糟糕。马桶没有牢牢固定在地板上，会移动。
完美的
The breakfast was very limited. The AC was not in good working condition because the room was warm. The room had smelly mold and rust. Towels were dingy looking
The bed was probably the worst bed I’ve ever slept in. The water pressure in the shower was pretty low. Other than that everything else about the hotel was good. There is a lot of noise due to the close proximity of the interstate
The room was comfortable. Nothing special.
Adjoining truck stop was noisy, but slept okay.