酒店回复: Dear Isabelle,Thank you for your feedback. We are thrilled to hear that you had a great stay and that Tanisha's help and kindness made your experience even better. We apologize for the noise from neighboring rooms and will consider improvements to soundproofing. We appreciate your comments and look forward to welcoming you back.Sincerely, Hotel Manager
1.0分
其他
原文
翻译提供方：Google
房间未发送
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酒店回复: Dear Guest,We're very sorry to hear that your experience did not meet your expectations. Please know that your feedback is important to us, and we would appreciate the opportunity to address your concerns. If you could reach out to us directly, we would like to understand what went wrong and how we can improve. Thank you for sharing your thoughts.Sincerely, Hotel Manager
3.0分
家庭亲子
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Rooms are dated with old carpet. Multiple wasps ( dead and alive) on second floor near ice machine. Breakfast was basic ( waffles had a weird smell and taste). Hotel ran out of towels and had to give out pool towels. Outlets were loose and would not hold charge for electronics. Customer service was great and made up for the out dated hotel.
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酒店回复: Dear Candice,We are glad to know that the customer service stood out positively during your stay, though we regret the concerns with carpets, wasps, breakfast, towels, and outlets. Your observations will be reviewed with our team to address these areas. We are committed to improving and look forward to welcoming you for a better visit again.Sincerely, Hotel Manager
4.0分
其他
Room was good. Employees are nice. Location is a bit far from the freeway for us.
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酒店回复: Dear Guest,Thank you for your kind feedback. We are glad you enjoyed the room and appreciated the friendliness of our team. We understand your concern about the distance from the freeway and appreciate your input. We look forward to welcoming you back for another comfortable stay in the future.Sincerely, Hotel Manager
5.0分
家庭亲子
Friendly staff, clean comfortable rooms, satisfying breakfast. We will definitely stay here again when we are in the area.
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酒店回复: Dear Linda,Thank you for your kind review! We are thrilled to hear that you enjoyed your stay with us. Our team strives to provide great service, and we are glad to know you found the rooms clean and comfortable and the breakfast satisfying. We look forward to welcoming you back when you are in the area!Sincerely, Hotel Manager
5.0分
其他
Awesome Friendly Ladies
yes!! very friendly staff loved the ladies!!
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酒店回复: Dear Stephanie,Thank you for your kind feedback. We are delighted to know you had such a positive experience with our friendly staff. It is wonderful to hear that their warm hospitality made your stay enjoyable. We truly appreciate your kind words and look forward to welcoming you again for another pleasant visit.Sincerely, Hotel Manager
4.0分
商务出差
Thumbs up
Super friendly staff clean rooms a great breakfast well supplied no issues whatsoever recommend this place for work or leisure
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酒店回复: Dear Gregory,Thank you for the great feedback. We are glad you enjoyed the clean rooms and well-stocked breakfast. It is wonderful to know our staff was super friendly and that everything went smoothly during your stay. Your recommendation for both work and leisure means a lot. We look forward to your next visit.Sincerely, Hotel Manager
5.0分
商务出差
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The Best in Zachary
Super friendly staff. They take very good care of the place clean everywhere that I saw. Have a great breakfast and a really cool giant aquarium in The breakfast front lobby area. This will be my regular stay in Zachary when I'm working here
4.0分
其他
The hotel was clean staff was friendly and helpful. The bed was not as comfortable but overall it was good for the price.
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酒店回复: Dear Shanika,Thank you for your review. We are glad to hear that the hotel was clean and that the staff were friendly and helpful. We apologize that the bed wasn't as comfortable as expected, but we are happy that overall you found it to be a good value. We appreciate your feedback and hope to welcome you back for another stay.Sincerely, Hotel Manager
5.0分
情侣出游
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We were here for a softball tournament at the youth sportsplex . Extremely clean and quiet and close to the fields and dining. Will definitely recommend and return!
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酒店回复: Dear Elizabeth,Thank you for your wonderful review! We are so glad to hear that our location was convenient for your softball tournament and that you found the property clean and quiet. We truly appreciate your recommendation and look forward to welcoming you back for future visits!Sincerely, Hotel Manager
非常好
我们住得很愉快。特别感谢Tanisha的帮助和善意。
可惜隔音效果不太好。我们的邻居有点吵。
房间未发送
Rooms are dated with old carpet. Multiple wasps ( dead and alive) on second floor near ice machine. Breakfast was basic ( waffles had a weird smell and taste). Hotel ran out of towels and had to give out pool towels. Outlets were loose and would not hold charge for electronics. Customer service was great and made up for the out dated hotel.
Room was good. Employees are nice. Location is a bit far from the freeway for us.
Friendly staff, clean comfortable rooms, satisfying breakfast. We will definitely stay here again when we are in the area.
Awesome Friendly Ladies
yes!! very friendly staff loved the ladies!!
Thumbs up
Super friendly staff clean rooms a great breakfast well supplied no issues whatsoever recommend this place for work or leisure
The Best in Zachary
Super friendly staff. They take very good care of the place clean everywhere that I saw. Have a great breakfast and a really cool giant aquarium in The breakfast front lobby area. This will be my regular stay in Zachary when I'm working here
The hotel was clean staff was friendly and helpful. The bed was not as comfortable but overall it was good for the price.
We were here for a softball tournament at the youth sportsplex . Extremely clean and quiet and close to the fields and dining. Will definitely recommend and return!