酒店回复: Thank you for taking the time to post a review and sharing your feedback with us. We're so glad to hear your family enjoyed the pool area, breakfast, and that your room was nice and cool during your stay! That said, we truly apologize for the oversight with housekeeping and the condition of the shower. This is not the standard we aim to uphold, and we’re addressing both issues with our team to ensure a better experience moving forward. We really appreciate you bringing it to our attention and hope to welcome you back for an even better stay next time.
5.0分
其他
It was a nice place very friendly and excellent cleaning always love this place. Thank you for making us feel at home the Christmas decorations are beautiful!
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酒店回复: Thank you so much for your wonderful 10/10 review! We’re delighted to hear that you enjoyed your stay and felt at home with us. Our team takes great pride in providing friendly service and maintaining a clean, welcoming environment, so your kind words truly mean a lot. We’re especially happy that you enjoyed the Christmas decorations. We love decorating our hotel each year to make the season feel a little more magical for our guests.Thank you again for choosing to stay with us. We look forward to welcoming you back the next time you’re in Billings!
5.0分
其他
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Staff was excellent. Check in was super easy and came with some delicious cookies. Rooms were clean and comfortable. Pool was a lot of fun. Breakfast was good with plenty of options.
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酒店回复: Thank you so much for your wonderful feedback! We’re delighted to hear that our staff made a great impression and that your check-in experience, cookies included, helped start your stay on a positive note. It’s great to know you found your room clean and comfortable, enjoyed some fun time at the pool, and liked the variety at breakfast. We truly appreciate you taking the time to share your experience and hope to welcome you back again soon!
5.0分
其他
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Breakfast was good. Needs one more waffle machine had to wait in line. Dining room was too small for the size of the hotel and the beds are in need of an upgrade. But other than that it was great. My kids had fun and the staff were great and the room was clean.
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酒店回复: Thank you so much for staying with us and for sharing your detailed feedback! We’re very happy to hear that you and your family had a great stay, enjoyed breakfast, and found our team friendly and the room clean. It’s wonderful to know your kids had fun, that’s what we love to hear. We hope to see you and your family next time your travels bring you back to town.
5.0分
其他
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Stayed here back and August when we were passing through. Very glad to have found this hotel as the staff is friendly, the hotel is clean and comfortable and a good breakfast. We were passing through again on this trip and didn't bother looking for any other hotel as we knew we very much like this one.
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酒店回复: Thank you so much for your wonderful feedback and for choosing to stay with us again! We’re thrilled to hear you enjoyed another comfortable visit and that our friendly staff, clean rooms, and breakfast made a great impression. It’s always a pleasure to welcome returning guests, and we truly appreciate your loyalty. We look forward to seeing you again the next time you’re passing through!
5.0分
其他
Staff was great. Pool was nice. ( a Bit cold) but my kiddo enjoyed. Gym was functional but could use a stack of dumbbells.
Breakfast was good.
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酒店回复: Thank you for sharing your experience with us! We’re happy to hear you enjoyed our friendly staff, the pool, and our breakfast. We appreciate your feedback about the pool temperature and gym equipment, suggestions like yours help us improve for future visits. We’re glad your kiddo had fun, and we hope to welcome your family back soon!
5.0分
情侣出游
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The room was amazing, more then was expecting. The staff went above to make our stay excellent.. Had a couple room key card issues, but was handled wonderfully. The breakfasts was a joy to see the the different types of food n drinks .
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your room and that it exceeded your expectations. It’s also great to know that our team helped make your stay excellent, your kind words mean a lot to us. We appreciate your patience with the key card issues and are glad our staff was able to resolve them quickly. It’s fantastic to hear that you loved the breakfast selection as well! Thank you again for choosing to stay with us. We hope to welcome you back for another excellent visit soon!
5.0分
家庭亲子
We’ve stay here twice and love it so far. Beds are comfortable, it’s quiet, very clean. We are definitely stay here again.
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酒店回复: Thank you so much for staying with us again and for your kind words! We're thrilled to hear you’ve had two great experiences so far. It’s wonderful to know you enjoyed the comfortable beds, quiet atmosphere, and cleanliness of the hotel.We truly appreciate your loyalty and can’t wait to welcome you back for your next stay!
5.0分
其他
Great Hotel!
Super beautiful hotel, nice rooms, great swimming pool, and wonderful breakfast included!
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us, from the beautiful hotel and comfortable rooms to the swimming pool and our complimentary breakfast. It means a lot to our team to know that we're creating a positive and memorable experience for our guests. We hope to welcome you back again soon!
5.0分
其他
Stayed with my wife and sons aged 12 & 10. Had fun at the pool. Nice place.
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酒店回复: Thank you for staying with us and for sharing your feedback! We’re so glad to hear that you and your family enjoyed your time here, especially the pool. It’s wonderful that you had fun and found our hotel to be a nice place to stay. We hope to welcome you all back if your travels bring you back to Billings.
泳池区很适合孩子们，早餐不错，空调也很好用。淋浴有点不尽如人意，需要翻新一下，而且浴室门上还留着上一位客人留下的比基尼。
It was a nice place very friendly and excellent cleaning always love this place. Thank you for making us feel at home the Christmas decorations are beautiful!
Staff was excellent. Check in was super easy and came with some delicious cookies. Rooms were clean and comfortable. Pool was a lot of fun. Breakfast was good with plenty of options.
Breakfast was good. Needs one more waffle machine had to wait in line. Dining room was too small for the size of the hotel and the beds are in need of an upgrade. But other than that it was great. My kids had fun and the staff were great and the room was clean.
Stayed here back and August when we were passing through. Very glad to have found this hotel as the staff is friendly, the hotel is clean and comfortable and a good breakfast. We were passing through again on this trip and didn't bother looking for any other hotel as we knew we very much like this one.
Staff was great. Pool was nice. ( a Bit cold) but my kiddo enjoyed. Gym was functional but could use a stack of dumbbells.
Breakfast was good.
The room was amazing, more then was expecting. The staff went above to make our stay excellent.. Had a couple room key card issues, but was handled wonderfully. The breakfasts was a joy to see the the different types of food n drinks .
We’ve stay here twice and love it so far. Beds are comfortable, it’s quiet, very clean. We are definitely stay here again.
Great Hotel!
Super beautiful hotel, nice rooms, great swimming pool, and wonderful breakfast included!
Stayed with my wife and sons aged 12 & 10. Had fun at the pool. Nice place.