酒店回复: Merci d’avoir pris le temps de partager votre avis.Nous sommes désolés d’apprendre que la taille des lits et la climatisation n’ont pas pleinement répondu à vos attentes. Votre retour est précieux et nous allons le prendre en compte afin d’améliorer le confort de nos chambres.Nous sommes tout de même ravis que le reste de votre séjour ait été satisfaisant, et espérons
5.0分
家庭亲子
原文
翻译提供方：Google
这个地方很干净，人们非常友好。我推荐给家庭
酒店回复: Thank you so much! We look forward to seeing you again very soon!
4.0分
其他
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The property was was still being renovated but our room was completed and looked great . The TV wouldn’t start at first but I called the front desk and the got someone up there right away to reset it. I would definitely stay here again.
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酒店回复: Thank you for taking the time to share your feedback! We're glad to hear that you enjoyed your stay and that you were pleased with your completed room — it's great to know the renovations are making a positive impact.We apologize for the initial issue with the TV, but we're happy our team was able to resolve it quickly for you. Your kind words mean a lot to us, and we're especially thrilled to hear that you'd definitely stay with us again.We look forward to welcoming you back on your next visit!Warm regards,hp
3.0分
其他
We mostly pucked this hotel because it had a pool and heard the location was a plus. Pool was very small and over crowded
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酒店回复: Thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that our location was a plus for your visit, but we sincerely apologize that the pool area did not meet your expectations.We understand how disappointing it can be when a key amenity does not live up to expectations, and we regret that you experienced it as very small and overcrowded. Your comments are valuable, and we will be reviewing our internal processes to manage capacity and better communicate the size of our facilities to guests in the future.Thank you again for your honest feedback. We hope you will give us another opportunity to provide a more relaxing and enjoyable stay.
5.0分
其他
There were so many plugs in the room. It was nice to be able to charge all of my devices.
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酒店回复: Thank you so much for the perfect 10/10 score and for taking the time to share your feedback! We were thrilled to hear how much you appreciated the abundance of plugs in your room. It may seem like a small thing, but we know how important it is for our guests to stay charged and connected.Your comments are a wonderful validation of our team's effort, and we’ll be sure to share this with our staff. We work hard to anticipate our guests' needs, and it's fantastic to know we hit the mark for you.We hope to have the pleasure of welcoming you back for another seamless stay soon!
2.0分
其他
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Hotel was non refundable or I would have left. Under construction so pool is closed, gym air conditioner didn’t work, our room windows have been taped over so we have no ability to look out. Reviews online were great….. totally misleading
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations. We understand how frustrating it can be to arrive and find amenities unavailable or the property under construction. While we’re working hard to make improvements that will benefit future stays, we regret any inconvenience this caused during your visit. Your comments are important to us and will be shared with our team to help us improve communication and transparency moving forward. We sincerely hope for the opportunity to welcome you back in the future under better circumstances.
4.0分
其他
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The hotel is being renovated. That is a good thing. Rooms are cleaner, although some dust dye to construction. But once this is completed, it will be up to date in all standards with lectric connections and smart use of bathroom necessities.
Elevator was noisy. I suppose that will be also fixed and renovated.
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear you appreciate the renovations and the improvements being made to our rooms and amenities. Your understanding during this transition period means a lot to us.We apologize for any inconvenience caused by construction dust or the noisy elevator. Please rest assured that both are being addressed as part of our ongoing upgrades. Our goal is to provide a refreshed, modern experience that meets the highest standards of comfort and convenience.We hope to welcome you back soon so you can enjoy the full benefits of our renovations once complete!
5.0分
商务出差
We were there for a volleyball tournament 🏟️ and the hotel was 8 minutes away. Also right off the expressway.
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酒店回复: Thank you for your review! We're happy to hear our location was convenient for your volleyball tournament—being just minutes from the venue and right off the expressway makes all the difference. We hope to welcome you back the next time you're in town!
5.0分
情侣出游
My husband and I stayed for 2 nights. The room was very nicely renovated. Comfortable bed.
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酒店回复: Thank you for taking the time to share your experience! We're so glad to hear that you and your husband enjoyed your two-night stay and found the room renovations and bed comfort to your liking. We hope to welcome you both back again soon for another relaxing visit!
5.0分
商务出差
Beds were very comfortable and room spotless. There are under some construction but we weren't disturbed.
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酒店回复: Thank you so much for your kind words! We're delighted to hear that you found the beds comfortable and the room spotless — our team takes great pride in maintaining high standards of cleanliness and comfort. We're also glad the construction didn’t disrupt your stay. We truly appreciate your understanding and hope to welcome you back soon for an even better experience!
我们发现床不够大，空调太强，但除此之外还不错
这个地方很干净，人们非常友好。我推荐给家庭
The property was was still being renovated but our room was completed and looked great . The TV wouldn’t start at first but I called the front desk and the got someone up there right away to reset it. I would definitely stay here again.
We mostly pucked this hotel because it had a pool and heard the location was a plus. Pool was very small and over crowded
There were so many plugs in the room. It was nice to be able to charge all of my devices.
Hotel was non refundable or I would have left. Under construction so pool is closed, gym air conditioner didn’t work, our room windows have been taped over so we have no ability to look out. Reviews online were great….. totally misleading
The hotel is being renovated. That is a good thing. Rooms are cleaner, although some dust dye to construction. But once this is completed, it will be up to date in all standards with lectric connections and smart use of bathroom necessities.
Elevator was noisy. I suppose that will be also fixed and renovated.
We were there for a volleyball tournament 🏟️ and the hotel was 8 minutes away. Also right off the expressway.
My husband and I stayed for 2 nights. The room was very nicely renovated. Comfortable bed.
Beds were very comfortable and room spotless. There are under some construction but we weren't disturbed.