Overall, my stay was just okay. The staff were very friendly and helpful whenever we needed them, which I truly appreciated. However, I didn’t receive the room I originally booked, and that was disappointing—especially since this trip was for my birthday weekend.
The room I was given was extremely small, and the bathroom had no counter space for basic necessities. The faucet leaked whenever the cold water was on, so we had to keep a towel on the counter the entire time just to catch the water. The thermostat was also unreliable, which made the first night uncomfortably warm.
I’m not someone who complains often, but I genuinely expected more for the price and the occasion. The best part of the stay was the bed—it was incredibly comfortable.
Unfortunately, this will likely be my first and last stay here. I’ll be sticking with Embassy Suites from now on. 👍
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5.0分
其他
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The room was very clean, i enjoyed the amenities they had available based upon the weather as well as the breakfast being very delicious! i don’t like how you have to pay everyday to eat breakfast and i don’t like how they have no refrigerators in the room, not even a microwave as well as me not knowing how to use the coffee machine... other than that it was cool, i enjoyed the host who told me she was new and she had glasses i forgot to catch her name but she was very polite.
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4.0分
朋友出游
Everything was honestly great outside of the weird smell on floor 11, later that night the smell went away though . I’d definitely book again
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4.0分
其他
Ashley was phenomenal with our short notice anniversary requests. The room was clean and the aesthetics were pleasing.
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4.0分
其他
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Everything was great except for parking. The self parking lot charged exorbitant rates for parking. I got charged 36$ one night for about 15 hours of parking and 43$ for a second night. Even when the rates on the sign says 21$ for 24 hour parking.
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5.0分
其他
The room was very clean. The staff was nice and helpful. Will definitely stay here again.
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5.0分
其他
I enjoyed my stay 100%. Staff was friendly and helpful and the location was perfect
酒店位于巴克海特区,位置很棒。房间大小合适,唯一美中不足的是屋顶泳池没开放,而且隔音不太好,但下次我还是会选择入住。
基本洗漱用品感觉有点不够。不过,酒店与地铁的连接性非常好。虽然是第三方预订,但竟然也能积分到万豪,太赞了哈哈。
非常好的新酒店。服务还可以。尽管维修人员无法修复我滴水的淋浴水龙头,但保安人员很快就到达并重置了保险箱。他们立即出现,误诊了问题,并表示随着时间的推移问题会消失。事实并非如此。当我第二天早上通知前台时,他们向我保证维修人员会在那里修复它。他们再也没有出现过。三天了,一直听到淋浴水龙头滴水的声音……
哦,是的,不要订二楼靠近健身中心的房间。健身房的兄弟太虚弱了,无法正确放下哑铃。 ****** 让它们掉落,从而使地板上的所有东西在白天和晚上的任何时候都发出嘎嘎声。
Overall, my stay was just okay. The staff were very friendly and helpful whenever we needed them, which I truly appreciated. However, I didn’t receive the room I originally booked, and that was disappointing—especially since this trip was for my birthday weekend.
The room I was given was extremely small, and the bathroom had no counter space for basic necessities. The faucet leaked whenever the cold water was on, so we had to keep a towel on the counter the entire time just to catch the water. The thermostat was also unreliable, which made the first night uncomfortably warm.
I’m not someone who complains often, but I genuinely expected more for the price and the occasion. The best part of the stay was the bed—it was incredibly comfortable.
Unfortunately, this will likely be my first and last stay here. I’ll be sticking with Embassy Suites from now on. 👍
The room was very clean, i enjoyed the amenities they had available based upon the weather as well as the breakfast being very delicious! i don’t like how you have to pay everyday to eat breakfast and i don’t like how they have no refrigerators in the room, not even a microwave as well as me not knowing how to use the coffee machine... other than that it was cool, i enjoyed the host who told me she was new and she had glasses i forgot to catch her name but she was very polite.
Everything was honestly great outside of the weird smell on floor 11, later that night the smell went away though . I’d definitely book again
Ashley was phenomenal with our short notice anniversary requests. The room was clean and the aesthetics were pleasing.
Everything was great except for parking. The self parking lot charged exorbitant rates for parking. I got charged 36$ one night for about 15 hours of parking and 43$ for a second night. Even when the rates on the sign says 21$ for 24 hour parking.
The room was very clean. The staff was nice and helpful. Will definitely stay here again.
I enjoyed my stay 100%. Staff was friendly and helpful and the location was perfect