酒店回复: Thank you for taking the time to share your recent experience at Homewood Suites. You are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy with your accommodations. Please know that we have renovations scheduled for Q4 2023! We will be replacing all soft goods and in room technology, both to Hilton's new design specifications! We were built back in 2013 so this will be our first renovation since then. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.
酒店回复: Thank you for taking the time to share your experience at Homewood Suites. We sincerely appreciate your feedback and we're very sorry you were unhappy with your accommodations. Please know that we have renovations scheduled for Q4 2023! We will be replacing all soft goods and in room technology, both to Hilton's new design specifications! We were built back in 2013 so this will be our first renovation since then. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.
5.0分
家庭亲子
原文
翻译提供方:Google
电视遥控器不好用...浴室门后面的挂钩坏了...闹钟坏了...房间干净舒适
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酒店回复: We value the experiences that our guests share with us. We appreciate the feedback and will pass along the comments to our Maintenance department so they can address those concerns. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!
5.0分
家庭亲子
原文
翻译提供方:Google
我喜欢宽敞的套房,设施齐全的厨房很棒。
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酒店回复: Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.
优点:
①房间是套间非常大,只住一个晚上的很多电器用不上(大冰箱大洗碗机大微波炉)
②房间的咖啡比大堂的香好喝
③门口有60路公交大巴,来回普罗维登斯和纽波特码头很方便,才2刀一人有座位
缺点:早餐太太太难吃了,在普罗维登斯同品牌酒店住了三天过来的,那边早餐有变化挺满意,这家可不行!
地理位置不错有很大的免费停车场,房间也够大,总体来说朴实无华该有都有,每天打扫卫生OK,早餐品种不多,但挺实在口感还行每天都不重复,餐厅厨房都是些上年纪的工作人员打扫出餐都很负责,大堂的咖啡免费畅饮出门打包也方便,住了三天下次过来还会住这里。
还行吧
希望在店内设立一个电动汽车充电站。
或许还可以设立一些标识,提醒深夜在走廊行走的顾客注意安全并保持安静。午夜后稍微调暗走廊灯光或许能有所帮助。
房间有异味。被子上有污渍。架子上放着一团卫生纸,我们一条“干净”的毛巾直接碰在上面……我对这个房间感到恶心。主大厅还不错。
干净整洁,交通便利。酒店附近有很多餐饮店、加油站和药店。距离纽波特景点不远。
酒店房间有异味。看得出来有狗。淋浴间很脏。450美元一晚的价格,本来希望更好一些。用点漂白剂应该可以去除污渍。我有照片,但不能上传。工作人员很友好。酒店需要彻底清洁。
我知道我订的是宠物房,那些东西肯定不太好用,但我的狗狗总是吃地毯上的碎屑……你还是得用吸尘器吸。让她在房间里走来走去,我觉得不安全。地毯上还有难看的污渍。房间紧邻电梯,噪音很大,让她整晚都焦虑不安。过去几个月我第二次尝试这个品牌,以后不会再用了。不带宠物的房间可能情况会有所不同。
电视遥控器不好用...浴室门后面的挂钩坏了...闹钟坏了...房间干净舒适
我喜欢宽敞的套房,设施齐全的厨房很棒。