Staff was very nice and helpful, the rooms were clean , and breakfast was good. The only problem was the hallways upstairs and near the elevator was extremely hot almost like they had the heater blasting.
4.0分
其他
The hotel is convenient and safe. You could not ask for a friendlier staff. All were personable and professional.
Would stay again, for certain!
5.0分
情侣出游
Room smells good and was clean. Everything worked but the clock outlet (USB) but it was great.
展开
酒店回复: Thank you for choosing to stay with us at the Hampton Inn & Suites Prattville and for sharing your feedback. I am glad to hear your room was clean, smelled fresh, and that everything met your expectations. I appreciate you letting us know about the USB outlet on the clock. We will have our maintenance team address that right away. We look forward to welcoming you back for another great stay.
4.0分
商务出差
展开
Would probably stay again
Room was spacious, front desk staff were all very polite. Had an issue with a couple people driving up on us in the parking lot asking us for money.
The bed skirts could really use a wash. (Pretty gross).
The breakfast could have a few better choices maybe B&G and maybe a non pork meat choice.
展开
酒店回复: Thank you for staying with us at the Hampton Inn & Suites Prattville. I’m glad your room was spacious and that our front desk team made a great impression.I’m very sorry for the experience you had in the parking lot. While we do not have on-site security patrols, we are increasing staff monitoring around the exterior. If anything ever feels uncomfortable, please notify the front desk so we can assist right away.Thank you for noting the bed skirts and for your breakfast suggestions. Housekeeping is addressing the issue, and we will review menu options within brand guidelines.
5.0分
情侣出游
Parking was easy and the property was secure. Walmart and restaurants close by. Starbucks next door. Good areas for pets
展开
酒店回复: Thank you for choosing the Hampton Inn & Suites Prattville and for sharing your feedback. We’re glad to hear you found parking easy, felt secure on the property, and enjoyed the convenience of nearby restaurants, Walmart, and Starbucks. It’s great to know our pet-friendly areas were helpful during your stay. We appreciate your kind comments and look forward to welcoming you back again soon.
5.0分
家庭亲子
Great location. Easy on and off the interstate. Lots of shopping and dining options nearby.
Friendly staff.
5.0分
其他
The bed was so comfortable! The room was very clean and nicely arranged. Wonderful experience!
展开
酒店回复: Thank you for staying with us at the Hampton Inn & Suites Prattville. We’re delighted to hear you enjoyed the comfortable bed and found your room very clean and well arranged. It’s wonderful to know you had such a great experience. We truly appreciate your feedback and look forward to welcoming you back again soon.
房间非常干净，让人感觉很温馨，员工也非常友好和乐于助人。
住得很愉快，下次还会再来。
没有和
Staff was very nice and helpful, the rooms were clean , and breakfast was good. The only problem was the hallways upstairs and near the elevator was extremely hot almost like they had the heater blasting.
The hotel is convenient and safe. You could not ask for a friendlier staff. All were personable and professional.
Would stay again, for certain!
Room smells good and was clean. Everything worked but the clock outlet (USB) but it was great.
Would probably stay again
Room was spacious, front desk staff were all very polite. Had an issue with a couple people driving up on us in the parking lot asking us for money.
The bed skirts could really use a wash. (Pretty gross).
The breakfast could have a few better choices maybe B&G and maybe a non pork meat choice.
Parking was easy and the property was secure. Walmart and restaurants close by. Starbucks next door. Good areas for pets
Great location. Easy on and off the interstate. Lots of shopping and dining options nearby.
Friendly staff.
The bed was so comfortable! The room was very clean and nicely arranged. Wonderful experience!