酒店回复: Thank you for sharing your feedback. I'm very sorry to hear about the cleanliness and maintenance concerns you experienced during your stay, as well as the impact this had on your family's comfort. This is certainly not the standard we aim to provide. Your comments have been shared with our housekeeping and maintenance team so we can address these issues immediately. We value your perspective and hope you might consider giving us another opportunity to provide you with the high-quality experience you expect from Hampton.
酒店回复: Thank you for your feedback. I am very sorry to hear about your experience with our towels during your stay. We will take a further look into our inventory to make sure this will not happen again. We hope to welcome you back again in the future!
3.0分
其他
原文
翻译提供方：Google
没有热水
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酒店回复: We appreciate your review and are disappointed to hear your stay wasn’t ideal. Your feedback helps us make positive changes for future guests.
5.0分
家庭亲子
原文
翻译提供方：Google
都好
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酒店回复: ¡Muchas gracias! We’re so happy everything went well and hope to welcome you back soon!
5.0分
家庭亲子
Just stayed for a couple of nights so I didn’t get too enjoy the accommodations that much. However I got what I was looking for, everything was great!
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酒店回复: Your 10/10 review means so much to us! We’re delighted you had an amazing stay and appreciate you choosing us.
5.0分
其他
The breakfast was always hot and they had a nice selection. The parking was very convenient .
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酒店回复: Thank you for the perfect rating! We’re so glad you enjoyed our breakfast and found parking convenient. We look forward to welcoming you back soon!
4.0分
其他
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Pleasant stay for holiday weekend
The hotel was a great location for our needs, about a 10 min drive to Pensacola beach. Quiet and clean. Decent breakfast choices.
2 minor issues were smaller parking lot but that could just be due to holiday weekend. Also shower didn’t have any body wash and drained super slowly and appeared to be clogged.
Would stay here again however so not big enough problems to cause us not to return.
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酒店回复: Thank you for sharing your detailed feedback! We’re glad our location, cleanliness, and breakfast met your needs, and we appreciate you highlighting the positives of your stay. We also appreciate your notes about the parking and shower — we’ll review these areas to ensure a smoother experience for future guests. We’re happy to hear these didn’t impact your overall stay and look forward to welcoming you back on your next visit!
每个人都非常棒，非常友好！酒店很干净！他们允许我们带狗狗入住，待它就像对人一样好。
Samantha帮了很大的忙！我遇到的每一位工作人员都非常友善，酒店的位置和周边设施也非常棒！甚至晚上很晚了还能喝到咖啡！绝对推荐，下次还会再来！
很棒的酒店
脏乱差、不卫生的浴室和房间！！
入住时，我差点在房间里滑倒，门厅和卫生间的地板一直潮湿。我们有厕纸，但没有纸架，所以到的时候纸就放在柜台上了。浴室糟透了，浴缸和角落里都积满了污垢。我儿子住了第一晚后，竟然在水槽下面的地板上发现了厕纸架的杆子。清洁工在电视机后面放了一块抹布，床头板上也溅了一些东西。我女儿恶心想吐，所以只要求延迟一小时退房，但被拒绝了。
另外，我得说一下，我是一名旅行社代理人，在我住过的所有汉普顿酒店中，这家是迄今为止最糟糕的！我还拍下了所有我不满意的地方！
4晚 - 无客房服务
我在佛罗里达州海湾微风的汉普顿酒店住了4晚。我两次向前台请求客房服务，但始终没有得到任何服务。我向前台要毛巾和浴巾（因为我的浴巾已经用完了），被告知没有可用的洗漱用品，大约10分钟后，他们终于给了我一条毛巾、一条沙滩巾和两条手巾。我的垃圾桶都快满了，浴室里堆满了用过的毛巾。我的床也从来没铺过。
没有热水
都好
Just stayed for a couple of nights so I didn’t get too enjoy the accommodations that much. However I got what I was looking for, everything was great!
The breakfast was always hot and they had a nice selection. The parking was very convenient .
Pleasant stay for holiday weekend
The hotel was a great location for our needs, about a 10 min drive to Pensacola beach. Quiet and clean. Decent breakfast choices.
2 minor issues were smaller parking lot but that could just be due to holiday weekend. Also shower didn’t have any body wash and drained super slowly and appeared to be clogged.
Would stay here again however so not big enough problems to cause us not to return.