Lovely clean modern hotel,room a good size.sleep was disturbed by creaky floor boards in the room above us every time the occupants moved around. Staff friendly and welcoming and very helpful
5.0分
其他
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On arrival the staff member was very friendly and helpful the room was warm and comfortable it was very clean and quiet. The towels and bedding were good quality, the bed was very comfy. The breakfast was excellent so much choice, we had a full English and it was so tasty and so big it was excellent. On checking out we asked about walks in the area and the staff member was very knowledgeable. All in all our visit was great and we will vists again. Thankyou to all the staff for a great stay.
5.0分
商务出差
Very friendly attentive staff- food good- very accommodating. Went above and beyond. Upgraded room which was a nice surprise
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酒店回复: Thank you for your lovely feedback Tim. I’m delighted our team went above and beyond and that you enjoyed the upgrade, we’ll pass your comments on and hope to welcome you back soon.
5.0分
独自旅行
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I had an event to attend near Leeds, and this girl was in a very good location. It has everything you need for a short stay, it's clean, breakfast was very good, and they even have EV chargers. The lady that I mostly dealt with during my stay was very nice throughout, always doing her best to help. All in all, I would definitely stay here again if in the area.
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酒店回复: Thank you for staying with us, I’m pleased our location and helpful team were convenient. Glad the breakfast and EV chargers were useful, and we look forward to welcoming you again.
5.0分
情侣出游
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This hotel is very good value with clean rooms and very friendly, approachable staff. The breakfasts are good and of a high standard. Plenty of free parking in a pretty part of Wakefield, with lovely walks. This was our second time visiting and we’ll go again.
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酒店回复: Thank you for returning and for your kind words, I'm glad you enjoyed our clean rooms and friendly team and that the breakfasts and location suited you. I’ll pass this to the staff, and we look forward to welcoming you again.
3.0分
家庭亲子
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The reception lady was welcoming. The room and bathroom were very clean. The shower was terrible, something out of the 1970's. We had dinner at the restaurant and we had to wait for one hour. My chicken pie tasted like a ready meal from Iceland. It really didn't have the taste of a proper cooked meal, and was cold inside. The other meal was warmer but mediocre too. A big disappointment after waiting that long. A free drink was offered as a gesture of goodwill, but I would not recommend the restaurant. As a hotel, it's perfectly adequate for a short stay.
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酒店回复: Thank you for your feedback, I'm sorry the long wait and the meal quality were disappointing. I'm glad the reception and room cleanliness met your expectations, and we will review and look into the restaurant and shower concerns. We hope you’ll consider staying with us again.
3.0分
家庭亲子
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Adequate. But could have been better. The staff were lovely. The bedroom was bland and uninteresting. No pictures, no mirror over the dressing table, no coffee or tea despite there being a kettle and cups. Food unexceptional at dinner, breakfast was ok. The function room was busy on Saturday night and the noise intruded into the bar. Seats in the bar were very uncomfortable.The restaurant tables were more like a cafeteria.
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酒店回复: Thanks for taking the time to give us feedback. I’m pleased our team looked after you, but I’m sorry the room felt bland and that noise affected your evening. We will review these points and look into the dining experience more generally. I hope you’ll consider giving us another chance.
老实说,这家酒店有点过时了,确实需要翻新。不过员工都非常友好。
这个价格能住到这样的房间,真是物超所值。
酒店不错,地理位置优越,位于一个很棒的区域。本来想给更高的评价,但由于人手不足,晚上没有提供餐饮。酒吧的价格在这个区域来说也偏贵。
Lovely clean modern hotel,room a good size.sleep was disturbed by creaky floor boards in the room above us every time the occupants moved around. Staff friendly and welcoming and very helpful
On arrival the staff member was very friendly and helpful the room was warm and comfortable it was very clean and quiet. The towels and bedding were good quality, the bed was very comfy. The breakfast was excellent so much choice, we had a full English and it was so tasty and so big it was excellent. On checking out we asked about walks in the area and the staff member was very knowledgeable. All in all our visit was great and we will vists again. Thankyou to all the staff for a great stay.
Very friendly attentive staff- food good- very accommodating. Went above and beyond. Upgraded room which was a nice surprise
I had an event to attend near Leeds, and this girl was in a very good location. It has everything you need for a short stay, it's clean, breakfast was very good, and they even have EV chargers. The lady that I mostly dealt with during my stay was very nice throughout, always doing her best to help. All in all, I would definitely stay here again if in the area.
This hotel is very good value with clean rooms and very friendly, approachable staff. The breakfasts are good and of a high standard. Plenty of free parking in a pretty part of Wakefield, with lovely walks. This was our second time visiting and we’ll go again.
The reception lady was welcoming. The room and bathroom were very clean. The shower was terrible, something out of the 1970's. We had dinner at the restaurant and we had to wait for one hour. My chicken pie tasted like a ready meal from Iceland. It really didn't have the taste of a proper cooked meal, and was cold inside. The other meal was warmer but mediocre too. A big disappointment after waiting that long. A free drink was offered as a gesture of goodwill, but I would not recommend the restaurant. As a hotel, it's perfectly adequate for a short stay.
Adequate. But could have been better. The staff were lovely. The bedroom was bland and uninteresting. No pictures, no mirror over the dressing table, no coffee or tea despite there being a kettle and cups. Food unexceptional at dinner, breakfast was ok. The function room was busy on Saturday night and the noise intruded into the bar. Seats in the bar were very uncomfortable.The restaurant tables were more like a cafeteria.