酒店回复: Hello Najah,I apologize for the inconvenience you experienced. We're glad you appreciated the breakfast variety and cleanliness of the room. Rest assured, guest satisfaction is our priority, and we have shared your comments with the team for improvement. Your feedback helps us enhance our services further.
酒店回复: Hello Craig,We are sorry to hear about your disappointing experiences while staying with us. Guest feedback is essential for us to improve our services and ensure a pleasant stay for all our guests. We recommend reaching out to our management team directly to address your concerns in more detail. Your satisfaction is our top priority, and we hope to better serve you in the future.
酒店回复: Hello Antinique, Thank you for sharing your feedback with us. We are glad to hear you found our hotel nice and clean, and enjoyed the breakfast offerings. We appreciate your observations regarding the pool temperature and staff interactions. Your comments have been noted, and we look forward to welcoming you and your family back for your next stay to experience our renovations.
酒店回复: Hello Chanda, We appreciate your feedback on the overall good condition of the property and the service provided by the team. We will address your concerns with the front desk associate to ensure consistent service standards are met for all our guests. Thank you for bringing this to our attention.
酒店回复: Hello Larrie,Thank you for your kind words regarding your recent stay. We're delighted to hear that you and your family enjoy our great location and comfortable accommodations. Our team takes pride in providing friendly and helpful service, and it's wonderful to know that this has positively impacted your experience. We look forward to welcoming you back on your next visit to create more memorable moments together.
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家庭亲子
原文
翻译提供方:Google
由于我们有家庭聚会,我要求延迟退房,但只延长了半小时,我以为至少可以延长 1 小时
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酒店回复: Hello Carolyn,Thank you for sharing your feedback regarding the check-out time during your recent stay. We always strive to accommodate our guests' requests, and we appreciate your understanding of our policies and limitations. Your comments will be shared with the management team for future consideration. We hope you had a lovely family gathering and that you enjoyed your time with us otherwise.
酒店很不错 交通方便 离地铁站近
一晚住宿
住宿体验很棒!早餐早上10点就停止供应,这点很赞!泳池太小了,而且因为空间太小,所以很吵。如果需要更多毛巾,必须从房间里带,而且他们一次只提供2-3条。不过其他一切都很好。
我女儿参加啦啦队比赛的时候住在这里,感觉很棒。泳池冰冷,而且有个奇怪的现象,如果你把房间钥匙从门旁边的钥匙架上拿出来,房间的电源就会断掉,所以……千万别这么做,哈哈
工作人员态度不太好。我住了一晚,整栋楼的热水都是冰冷的。我和家人早上不得不洗冷水澡,太糟糕了。工作人员知道这个问题,也没有急着去解决。早餐很好,品种多样,房间很干净。没有热水毁了我们的旅行。也没有解释为什么水不能用。
上次入住这家酒店
员工粗鲁,泳池开放时间不准确,半夜被保安吵醒,还指责我们吸烟。我们被要求签署免责声明才能进入房间。我们以前旅行时从未遇到过这种情况。
很棒的酒店体验,但有一些小问题。
酒店非常漂亮、干净,但室内游泳池非常冷,如果酒店有热水浴缸就更好了。早餐非常好,白天的工作人员比夜间的工作人员友好得多。我肯定会和我的丈夫和孩子再次入住,度过一个家庭假期。酒店目前正在装修,我迫不及待地想看到新的成果。
房子状况非常好。除了前台那位工作人员,其他员工都很棒。她可能需要上一门酒店管理课程。她并不粗鲁,只是从来不笑,也不说话。
我在附近参加了一个活动,我们在那里悠闲地使用游泳池。当我们到达时,他们举着一个标志说游泳池正在维护中。我为我的儿子感到有点难过。
我们一家经常入住这家酒店,非常满意。地理位置优越,床很舒服。员工友好热情,乐于助人。
由于我们有家庭聚会,我要求延迟退房,但只延长了半小时,我以为至少可以延长 1 小时