酒店回复: Dear Erika,Thank you for your kind words! We’re glad you found our team friendly and welcoming. We hope to see you again soon.Best regards,Management Team
5.0分
其他
原文
翻译提供方：Google
房间一尘不染。
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酒店回复: Dear Sharon,Thank you for sharing your kind feedback. We’re delighted to know you enjoyed your stay.Best regards,Management Team
4.0分
其他
原文
翻译提供方：Google
好的
4.0分
其他
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Clean room, nice staff, convenient spot but a lot of traffic b/c it's right off the freeway but it wasn't a bad stay at all. I'd stay there again when visiting.
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酒店回复: Dear Guest,Thank you for your kind feedback! We’re pleased to hear you enjoyed your stay and found our location convenient with clean rooms and friendly staff. We look forward to welcoming you again on your next visit.Best regards,Management Team
5.0分
其他
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The staff was very nice & helpful. The rooms are a little dated, but overall clean! This hotel is in a very convenient location. Also, it was SO FUN to see this hotel had decorated for Halloween! Loved that so much!
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酒店回复: Dear Heather,Thank you for your wonderful review! We’re glad you enjoyed our friendly staff, convenient location, and festive Halloween decorations. We appreciate your feedback and hope to welcome you back soon.Best regards,Management Team
3.0分
商务出差
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The Hotel itself was wonderful, very clean and tidy and up to date. Definitely would have given 5 stars if wasn't for the front desk service. She was not very welcoming and almost made me feel like getting a room elsewhere.
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酒店回复: Dear Cristian,Thank you for sharing your experience. We’re delighted to know you found the hotel clean, tidy, and well-maintained. However, we’re sorry to hear about your interaction at the front desk, that’s not the impression we strive to leave. Your feedback will be shared with our team to ensure a more welcoming experience in the future.Sincerely,Management Team
5.0分
其他
The lady at the front desk was so nice and inviting when we checked in. The lobby and elevator
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酒店回复: Dear Judith,Thank you for sharing your experience. We’re glad to hear our front desk team made you feel welcome upon arrival and that you found the lobby and elevator area pleasant. Your kind words mean a lot to us.Best regards,Management Team
4.0分
其他
1st room had a very musty smell and called down to front desk & they gladly changed our room which was much better!!
1.0分
其他
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Front desk gave me the wrong room. And some one got in my room while lm about to sleep. I go talk to them, and that lady threatened to cancel my resevation even though they already charge my booking .
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酒店回复: Dear Kenneth,We sincerely apologize for the upsetting experience you described. No guest should ever feel uncomfortable or unsafe during their stay. Your feedback is extremely concerning and will be addressed with our front desk team immediately to ensure such a situation does not happen again. Thank you for bringing this to our attention.Sincerely,Management Team
位置比较合适度假旅游
很好。大家都挺友善的。
房间一尘不染。
好的
Clean room, nice staff, convenient spot but a lot of traffic b/c it's right off the freeway but it wasn't a bad stay at all. I'd stay there again when visiting.
The staff was very nice & helpful. The rooms are a little dated, but overall clean! This hotel is in a very convenient location. Also, it was SO FUN to see this hotel had decorated for Halloween! Loved that so much!
The Hotel itself was wonderful, very clean and tidy and up to date. Definitely would have given 5 stars if wasn't for the front desk service. She was not very welcoming and almost made me feel like getting a room elsewhere.
The lady at the front desk was so nice and inviting when we checked in. The lobby and elevator
1st room had a very musty smell and called down to front desk & they gladly changed our room which was much better!!
Front desk gave me the wrong room. And some one got in my room while lm about to sleep. I go talk to them, and that lady threatened to cancel my resevation even though they already charge my booking .