Overall a good experience. However out of a six day stay the bed was only made 4 times, and one time the room was totally untouched by the cleaning crew. Very odd.
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酒店回复: I’m very sorry to hear we fell short during your stay. We take your concerns about housekeepingseriously and are already addressing them with our team. We appreciate your feedback andhope to restore your confidence in us.
3.0分
商务出差
Kids running up and down hallway banging on doors. Called for security but continued throughout the night!
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酒店回复: I’m very sorry to hear we fell short during your stay. We take your concerns about this disturbance seriously and are already addressing them with our team. We appreciate your feedback andhope to restore your confidence in us.
4.0分
家庭亲子
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The bed was comfy and one of the better ones we have stayed at. The couch that pulled out into a bed was awful. You could feel every single spring. Room was nice and staff was nice as well. Would go back.
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酒店回复: Hi Laura!Thank you for sharing your feedback. We’re happy you enjoyed your room and we appreciate your comments about the pull out mattress. We’ll use your feedback to improve and hope to see you again soon.
5.0分
其他
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The bed was amazing. There was wallpaper falling off the walls in the bathroom and the AC made the floor wet, but overall, it was a good stay. We would come back again.
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酒店回复: Hi Carissa!Thank you for sharing your feedback. We’re happy you enjoyed the beds and we appreciate your comments about the wallpaper and AC issue. We’ll use your feedback to improve and hope to see you again soon.
5.0分
其他
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Always a great choice
I was in Norman for a medical procedure, which left me exhausted. The front desk staff allowed me to check in early, and I was very pleased with the room selected for me. I was done with dinner, changed, and in bed by 7. I slept straight through the night and did not wake up until 7 am! The peaceful room allowed for the rest, which was precisely what I needed. Thank you!
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酒店回复: Hi Andria!We’re delighted to hear you enjoyed your time with us! Your positive feedback means a lot to our team. We’ll be ready to make your next visit just as memorable.
4.0分
家庭亲子
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pool need to be clean more often. Hot Tub with cold water/temp? need to maintain better.
Bathroom with no fan causes moisture on floor and very slippery. Pro: Room size is very good
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酒店回复: Hi Jonathan.I’m very sorry to hear we fell short during your stay. We take your concerns about the pool and hot tub seriously and are already addressing them with our team. We appreciate your feedback and hope to restore your confidence in us.
5.0分
家庭亲子
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Loved that we were able to stay in a suite with our kiddos. The hotel was clean. Most staff was friendly. The only issue we had was there was some kind of leak in the main bedroom by the vent in the wall. Otherwise it was a really nice suite. The breakfast could be a little better but ive seen worse.
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酒店回复: Thank you for taking the time to share a review following your recent stay at the Holiday Inn Express Norman, Oklahoma.We truly appreciate your feedback. Your kind words and great score give us continued confidence that we are moving in the right direction.We look forward to welcoming you back again soon!Warm regards,
我们预订这里是因为街对面的酒店有一个会议，这是我们临时抱佛脚的选择。结果非常棒！房间和公共区域都很宽敞，非常干净整洁。因为我们只住了一晚，所以没有使用任何设施，但早餐看起来很诱人！如果以后再需要找住处，这里绝对会是我们的首选。
比较方便，干净整洁
干净整洁
Overall a good experience. However out of a six day stay the bed was only made 4 times, and one time the room was totally untouched by the cleaning crew. Very odd.
Kids running up and down hallway banging on doors. Called for security but continued throughout the night!
The bed was comfy and one of the better ones we have stayed at. The couch that pulled out into a bed was awful. You could feel every single spring. Room was nice and staff was nice as well. Would go back.
The bed was amazing. There was wallpaper falling off the walls in the bathroom and the AC made the floor wet, but overall, it was a good stay. We would come back again.
Always a great choice
I was in Norman for a medical procedure, which left me exhausted. The front desk staff allowed me to check in early, and I was very pleased with the room selected for me. I was done with dinner, changed, and in bed by 7. I slept straight through the night and did not wake up until 7 am! The peaceful room allowed for the rest, which was precisely what I needed. Thank you!
pool need to be clean more often. Hot Tub with cold water/temp? need to maintain better.
Bathroom with no fan causes moisture on floor and very slippery. Pro: Room size is very good
Loved that we were able to stay in a suite with our kiddos. The hotel was clean. Most staff was friendly. The only issue we had was there was some kind of leak in the main bedroom by the vent in the wall. Otherwise it was a really nice suite. The breakfast could be a little better but ive seen worse.