My husband was in San Antonio for testing to possibly donate his liver to his brother. Location was perfect for getting to all the different appointments.
5.0分
其他
Hotel and staff were great. Breakfast was always good. We had so much fun. The pool is amazing too.
5.0分
其他
Im disabled and i had a wonderful time in the pool with my family. This will forever be our home away from home place
5.0分
家庭亲子
Hotel is very nicer rooms are very spacious. The only bad part is that there is not enough parking. We had a hard time finding parking for our car.
5.0分
其他
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Very enjoyable stay
We were very pleased with the room. It was so clean as well as the bathroom. It was exactly as we requested. The front desk person, Ruby, made us feel welcomed from the time we walked in until we checked out. Everyone was very friendly. We will make this our to-go hotel next time we need a place to stay.
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酒店回复: Thank you so much for your feedback. We strive to make our customers' experience good and comfortable. Please come again and see us.
5.0分
情侣出游
My stay was beautiful it’s a nice safe environment and I will be back for sure I loved it
2.0分
其他
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i expected more from Holday Inn
the hotel stay was below average. the only selling point was the pool which also seemed much bigger in the photos, however there are many large roaches in the evening surrounding the pool that will crawl over your stuff if it’s near the pool.
the breakfast was very bland, there was no parking after 8 pm, the building seemed very shoddy in regards to its wear and upkeep.
the hotel room it’s self was spacious and the hard floors were nice but that’s about the only positive things i can say. the towel rack was broken, there was holes in the sealant around the bath tub which was also clogged and had a very slow drain and make sure you have your tetanus shot as the toilet paper holder was rusty. there were never any towels either, we kept having to ask for more only to be told they ran out every day. it’s not that hard to maintain basic bathroom amenities.
the worst part was that my wife and i had slept on what looked like a blood stained sheet on the first night.
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酒店回复: We appreciate your feedback and apologize for the inconvenience. We strive to make every stay as comfortable and clean as possible. We will do some retraining in our end. We hope to see you back.
4.0分
家庭亲子
Good hotel. just I tink thr breakfast is the same everydays maybe you can make differnt manu but I like in general so good.
2.0分
其他
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Uncomfortably settled
The beds were so uncomfortable the check-in lobby was hot breakfast was mediocre food was the same the whole time we stayed ….. but the most was the beds very uncomfortable
环境很好，住得很愉快。
My husband was in San Antonio for testing to possibly donate his liver to his brother. Location was perfect for getting to all the different appointments.
Hotel and staff were great. Breakfast was always good. We had so much fun. The pool is amazing too.
Im disabled and i had a wonderful time in the pool with my family. This will forever be our home away from home place
Hotel is very nicer rooms are very spacious. The only bad part is that there is not enough parking. We had a hard time finding parking for our car.
Very enjoyable stay
We were very pleased with the room. It was so clean as well as the bathroom. It was exactly as we requested. The front desk person, Ruby, made us feel welcomed from the time we walked in until we checked out. Everyone was very friendly. We will make this our to-go hotel next time we need a place to stay.
My stay was beautiful it’s a nice safe environment and I will be back for sure I loved it
i expected more from Holday Inn
the hotel stay was below average. the only selling point was the pool which also seemed much bigger in the photos, however there are many large roaches in the evening surrounding the pool that will crawl over your stuff if it’s near the pool.
the breakfast was very bland, there was no parking after 8 pm, the building seemed very shoddy in regards to its wear and upkeep.
the hotel room it’s self was spacious and the hard floors were nice but that’s about the only positive things i can say. the towel rack was broken, there was holes in the sealant around the bath tub which was also clogged and had a very slow drain and make sure you have your tetanus shot as the toilet paper holder was rusty. there were never any towels either, we kept having to ask for more only to be told they ran out every day. it’s not that hard to maintain basic bathroom amenities.
the worst part was that my wife and i had slept on what looked like a blood stained sheet on the first night.
Good hotel. just I tink thr breakfast is the same everydays maybe you can make differnt manu but I like in general so good.
Uncomfortably settled
The beds were so uncomfortable the check-in lobby was hot breakfast was mediocre food was the same the whole time we stayed ….. but the most was the beds very uncomfortable