酒店回复: Thank you for taking the time to share your experience; we appreciate the feedback!
5.0分
家庭亲子
原文
翻译提供方：Google
很安静
2.0分
其他
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The room was old; there wasn't an outlet in the bathroom. Housekeeping does the best they can with what they had to work with. But it needs a major update. Also, Florida bugs managed to find their way in.
3 O'clock was check in. We got there a little after one. Certainly, did not want to accommodate us then offered to let us in for a $50 charge. We declined. Came back at 3 to a line. And they were doing a shift change. Once the replacement came in the first girl was out the door. After she left, the staff was very nice.
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酒店回复: so sorry to hear this i will be reaching out to you to discuss how do we go further
1.0分
其他
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the room number 110 was bad
the bathroom had small cockroach and smell.
the place would be better if they improved the area for guest to sit and have breakfast.
the air conditioner makes a lot of noise.
the customer services was good.the staff were good.
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酒店回复: would like to call you to see how i can make your next visit pleasant
2.0分
其他
The toilet didn’t work. And the bathroom door didn’t close but the front desk was nice and helpful.
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酒店回复: we are very sorry you had troubles while you were here please reach out to management so i can see how i can make it right
2.0分
朋友出游
Everything bugs was moved 3x because of there mess ups inconvienced rewsrds menership no honored over all ******
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酒店回复: ’m so sorry you had a less than enjoyable experience at our establishment. We are undergoing a huge renovation at this time and do apologize for the inconvenience. We would like to invite you back when the renovations are done, and you can experience the hotel in all its glory.
1.0分
家庭亲子
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Found 5-6 live roaches in the first room. Desk clerk was very nice, gave us another room. Found more roaches in that room. Got a refund and left. Desk clerk said the roaches are from the hurricane. Overall rooms were decent, not nasty except for the bugs. Outside the property was clean, pool was very clean and close, but we did not use it due to leaving.
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酒店回复: I’m so sorry you had a less than enjoyable experience at our establishment. We are undergoing a huge renovation at this time and do apologize for the inconvenience. We would like to invite you back when the renovations are done, and you can experience the hotel in all its glory.
5.0分
其他
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Diamond in the ruff
This is a great hotel with a great staff. The GM Mercedes and Tylor are great. Love that they have a pool. The property is under renovation and so the rooms are all getting remodeled. And so is the property. This place has the making to be very nice if you just let them finish doing there upgrades.
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酒店回复: we thank you for staying you are a great guest and wish to see you in the future when we are done with renovations
还行啦，过得去
那是个糟糕的工作地点，而且还有臭虫。
毛巾很脏，有头发，有蟑螂，床单上有污渍，有烟味，一切都超级糟糕，解决办法就是关掉它，这是一种缺乏尊重，让人们有去那个地方的糟糕经历。
很安静
The room was old; there wasn't an outlet in the bathroom. Housekeeping does the best they can with what they had to work with. But it needs a major update. Also, Florida bugs managed to find their way in.
3 O'clock was check in. We got there a little after one. Certainly, did not want to accommodate us then offered to let us in for a $50 charge. We declined. Came back at 3 to a line. And they were doing a shift change. Once the replacement came in the first girl was out the door. After she left, the staff was very nice.
the room number 110 was bad
the bathroom had small cockroach and smell.
the place would be better if they improved the area for guest to sit and have breakfast.
the air conditioner makes a lot of noise.
the customer services was good.the staff were good.
The toilet didn’t work. And the bathroom door didn’t close but the front desk was nice and helpful.
Everything bugs was moved 3x because of there mess ups inconvienced rewsrds menership no honored over all ******
Found 5-6 live roaches in the first room. Desk clerk was very nice, gave us another room. Found more roaches in that room. Got a refund and left. Desk clerk said the roaches are from the hurricane. Overall rooms were decent, not nasty except for the bugs. Outside the property was clean, pool was very clean and close, but we did not use it due to leaving.
Diamond in the ruff
This is a great hotel with a great staff. The GM Mercedes and Tylor are great. Love that they have a pool. The property is under renovation and so the rooms are all getting remodeled. And so is the property. This place has the making to be very nice if you just let them finish doing there upgrades.