酒店回复: Thank you for your feedback. We sincerely apologize for the cleanliness and service issues you experienced during your stay. This is not the standard we aim to deliver, and we appreciate you bringing it to our attention so we can address it with our team.

酒店回复: Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback—it helps us celebrate what we’re doing well and improve where we can.Whether it’s a kind word about our team or a helpful suggestion, your insights are incredibly valuable. We’re grateful you chose to stay with us and hope to welcome you back again soon.

酒店回复: Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay.We regret that the check-in process was disrupted due to technical issues and that our staffing levels and communication fell short of expectations. Your feedback about the lack of Wi-Fi information and the challenges you faced with connectivity is especially valuable, and we’re actively working to improve how we communicate essential details to our guests upon arrival.Regarding the fire alarm evacuation, we understand how unsettling that must have been, especially late in the evening. While safety is always our top priority, we’re reviewing the incident with our team and local authorities to ensure future responses are more seamless and informative.On a brighter note, we’re delighted to hear that you found the beds comfortable and the rooms quiet and clean. We truly appreciate your kind words and are glad that part of your stay met your expectations.Your feedback helps us improve, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable experience.

酒店回复: Thank you so much for your kind words! We're thrilled to be your go-to choice and especially glad you enjoyed our breakfast and friendly team. It means a lot to us that you took the time to share your experience, and we look forward to welcoming you back again soon!

酒店回复: Thank you for sharing your feedback. We're truly sorry to hear about the discomfort you and your husband experienced during your stay. While we're glad our staff made a positive impression and the room appeared clean, the issue you described is deeply concerning and not reflective of the standards we strive to uphold.We take reports of bites very seriously and have already initiated a thorough inspection of the room to identify and address any potential causes. Your health and comfort are our top priorities, and we appreciate you bringing this to our attention.Regarding the unexpected charge of $130.00, we understand how frustrating that must be. Our team is currently reviewing your billing details and will reach out to you directly with a full explanation and resolution.We sincerely apologize for the inconvenience and discomfort you experienced. Your feedback helps us improve, and we hope to have the opportunity to restore your confidence in a future visit.

酒店回复: Thank you for sharing your experience. We’re delighted to hear you had a great stay and that our team could help make your anniversary celebration special. We look forward to welcoming you back again soon.

酒店回复: Thank you for your kind review. We’re glad you enjoyed our convenient location and easy parking. We look forward to welcoming you back on your next visit.

酒店回复: Thank you kindly for your review, we appreciate knowing our staff was able to help provide you a great stay experience, and they appreciate knowing your appreciation for them. We hope to see you again soon.